Help Scout vs ChatBeacon

Take a look at how Help Scout and ChatBeacon stack up against each other across pricing, features, and support using feedback from real users like yourself. Help Scout scores 4.4 out of 5 from 401 reviews, while ChatBeacon has been rated 4.6 out of 5 from 59 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Help Scout Help Desk Software logo

Help Scout

4.4

( 401 )

ChatBeacon Live Chat Software logo

ChatBeacon

4.6

( 59 )

Start selling digital products with Crevio
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
Help Scout Help Desk Software logo
Help Scout
Starting at:
$25.00/month
ChatBeacon Live Chat Software logo
ChatBeacon
Starting at:
$99.00/month
Overview
Help Scout Help Desk Software logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
ChatBeacon Live Chat Software logo
ChatBeacon
ChatBeacon Live Chat is a live chat software that runs on both cloud and installable versions. ChatBeacon provides users with key features and tools that lets users chat with customers in real-time, and monitor and analyze your website's traffic, in addition to other important functions. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBeacon
View 5 images
ChatBeacon Screenshots
ChatBeacon screenshot 1
ChatBeacon screenshot 2
ChatBeacon screenshot 3
ChatBeacon screenshot 4
ChatBeacon screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Help Scout Help Desk Software logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
ChatBeacon Live Chat Software logo
ChatBeacon
Free trial available
Free plan available
Billing type Recurring Subscription
Starting
$99.00
/ month
See all pricing
Reviewer's Segments
Help Scout Help Desk Software logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
ChatBeacon Live Chat Software logo
ChatBeacon
Small Business
30.51%
Mid Market
55.93%
Enterprise
13.56%
Deployment
Help Scout Help Desk Software logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ChatBeacon Live Chat Software logo
ChatBeacon
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout Help Desk Software logo
Help Scout
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
ChatBeacon Live Chat Software logo
ChatBeacon
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Help Scout Help Desk Software logo
Help Scout
  • Documentation
ChatBeacon Live Chat Software logo
ChatBeacon
  • Documentation
Integrations
Help Scout Help Desk Software logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Close
  • CloudTalk
  • Gmail
  • Google Analytics
  • Google Workspace
  • HubSpot
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Microsoft Teams
  • OnePageCRM
  • Ortto Formerly Autopilot
  • PartnerStack
  • Provide Support Live Chat
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SurveyMonkey
  • Testimonial
  • Zendesk
  • Zowie
ChatBeacon Live Chat Software logo
ChatBeacon
Total integrations: 9
  • Agile CRM
  • Close
  • CloudTalk
  • Gmail
  • Google Analytics
  • Google Workspace
  • HubSpot
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Microsoft Teams
  • OnePageCRM
  • Ortto Formerly Autopilot
  • PartnerStack
  • Provide Support Live Chat
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SurveyMonkey
  • Testimonial
  • Zendesk
  • Zowie
Top Alternatives
Help Scout Help Desk Software logo
Help Scout
See all alternatives
ChatBeacon Live Chat Software logo
ChatBeacon
See all alternatives
Company Details
Help Scout Help Desk Software logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011
ChatBeacon Live Chat Software logo
ChatBeacon
  • By CodeBaby Corp.
  • Located in Colorado Springs, CO, United States
  • Founded in 2001