CometChat vs Help Scout

Take a look at how CometChat and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. CometChat scores 4.8 out of 5 from 83 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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CometChat Live Chat Software logo

CometChat

4.8

( 83 )

Help Scout Help Desk Software logo

Help Scout

4.4

( 401 )

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At a Glance
CometChat Live Chat Software logo
CometChat
Starting at:
$149.00/month
Help Scout Help Desk Software logo
Help Scout
Starting at:
$25.00/month
Overview
CometChat Live Chat Software logo
CometChat
CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites. Our SDKs, UI Kits, & widgets help developers of any skill set launch secure, feature-rich chat. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
CometChat
View 5 images
CometChat Screenshots
CometChat screenshot 1
CometChat screenshot 2
CometChat screenshot 3
CometChat screenshot 4
CometChat screenshot 5
Help Scout Help Desk Software logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
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Pricing
CometChat Live Chat Software logo
CometChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$149.00
/ month
Growth
$399.00
/ month
Scale
$749.00
/ month
Enterprise
Contact Us
See all pricing
Help Scout Help Desk Software logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Reviewer's Segments
CometChat Live Chat Software logo
CometChat
Small Business
83.13%
Mid Market
15.66%
Enterprise
1.2%
Help Scout Help Desk Software logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
CometChat Live Chat Software logo
CometChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help Scout Help Desk Software logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
CometChat Live Chat Software logo
CometChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Help Scout Help Desk Software logo
Help Scout
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
CometChat Live Chat Software logo
CometChat
  • Documentation
Help Scout Help Desk Software logo
Help Scout
  • Documentation
Integrations
CometChat Live Chat Software logo
CometChat
Total integrations: 22
  • Agile CRM
  • Angular
  • BigCommerce
  • Bubble
  • Close
  • CloudTalk
  • Discord
  • Drupal
  • Firebase
  • Flutter
  • Gmail
  • Google Workspace
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Kinsta
  • Kotlin
  • Moodle
  • Node.js
  • OnePageCRM
  • PartnerStack
  • PrestaShop
  • Provide Support Live Chat
  • React
  • Shopify
  • Slack
  • SurveyMonkey
  • Swift
  • Testimonial
  • Webflow
  • Wix
  • Xamarin
  • Zapier
  • Zendesk
  • Zowie
Help Scout Help Desk Software logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Angular
  • BigCommerce
  • Bubble
  • Close
  • CloudTalk
  • Discord
  • Drupal
  • Firebase
  • Flutter
  • Gmail
  • Google Workspace
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Kinsta
  • Kotlin
  • Moodle
  • Node.js
  • OnePageCRM
  • PartnerStack
  • PrestaShop
  • Provide Support Live Chat
  • React
  • Shopify
  • Slack
  • SurveyMonkey
  • Swift
  • Testimonial
  • Webflow
  • Wix
  • Xamarin
  • Zapier
  • Zendesk
  • Zowie
Top Alternatives
CometChat Live Chat Software logo
CometChat
See all alternatives
Help Scout Help Desk Software logo
Help Scout
See all alternatives
Company Details
CometChat Live Chat Software logo
CometChat
  • By CometChat, Inc.
  • Located in Denver, CO, United States
  • Founded in 2009
Help Scout Help Desk Software logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011