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CometChat Logo
CometChat
Connecting Conversations Seamlessly
4.7
(83)
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CometChat Reviews & Product Details

CometChat Overview
What is CometChat?

CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites. Our SDKs, UI Kits, & widgets help developers of any skill set launch secure, feature-rich chat.

Company CometChat, Inc.
Year founded 2009
Company size 11-50 employees
Headquarters Denver, CO, United States
Social Media
CometChat Categories on Findstack
Ask Questions about CometChat
What CometChat is best for?
How does CometChat compare to ChatBot?
What are the pros and cons of CometChat?
CometChat Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
CometChat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
CometChat Media
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CometChat Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 26, 2024
CometChat Logo
83 CometChat Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jun 18, 2018
 Source
Overall Rating:
5.0
AC
Albin C.
Founder
Share
"Simply Amazing Service"
What do you like best about CometChat?

Cometchat's service is indeed simply amazing.

What do you dislike about CometChat?

Amazing Service, CometChat has been amazing to our service. No complaints

What problems is CometChat solving and how is that benefiting you?

We own an offbeat fitness studio and have regular tourists who attend just a couple of classes and return to their own countries, Many of them wanted us to provide classes over video platforms but we decided to create our own app with larger amount of content . We chose CometChat as our Chat platform, we got the SDK and built it directly into our existing app with minimal effort. It has been a major component of our platform since then, We provide personalized lessons with their Voice&Video Chat feature and also provide classes to groups with their Voice&Video Conference and Broadcasts feature. The inbuilt Monetization features have been major help to. We have grown from a local fitness center to an online fitness platform and we thank CometChat for being a huge part of it. We love the sales and support teams they are the best.

Small Business (50 or fewer emp.)
Jun 18, 2018
 Source
Overall Rating:
5.0
RR
Rayan R.
Founder
Share
"Nice Monetization features"
What do you like best about CometChat?

I love the Inbuilt monetization feature.

What do you dislike about CometChat?

Sometimes the support hours see to cause hitches between clients and staff

What problems is CometChat solving and how is that benefiting you?

We have this amazing dating app where users can connect with each other, CometChat is amazing and has helped us grow and their monetization features has helped us streamline our revenue model. CometChat has been amazing to us and we love it.

Small Business (50 or fewer emp.)
Jun 18, 2018
 Source
Overall Rating:
5.0
AJ
Aiden J.
Founder
Share
"Collaboration Features"
What do you like best about CometChat?

Exceptional collaboration Features and top notch service

What do you dislike about CometChat?

It has been quite an experience with cometchat thus far

What problems is CometChat solving and how is that benefiting you?

We have an app where we teach students at remote places and the collaboration tools help us do that perfectly. Thye virtual whiteboard help us provide us a really detailed experience to the students and helps them learn faster. CometChat has helped us grow, its really an amazing product.

Small Business (50 or fewer emp.)
Jun 18, 2018
 Source
Overall Rating:
5.0
SS
Sebastian S.
Founder
Share
"Featuristic!!"
What do you like best about CometChat?

Cometchat is very reliable and feature rich

What do you dislike about CometChat?

An amazing service thus far, no complaints.

What problems is CometChat solving and how is that benefiting you?

We use CometChat on our wordpress website, It was really easy to install and is feature rich fitting our needs perfectly. If you are looking for a chat solution CometChat is it.

Small Business (50 or fewer emp.)
Jun 18, 2018
 Source
Overall Rating:
5.0
SO
Sophie O.
Founder
Share
"Exceptional service"
What do you like best about CometChat?

Great Product and an amazing support team.

What do you dislike about CometChat?

Support hours in North America seems to be out of sync

What problems is CometChat solving and how is that benefiting you?

We use CometChat on our consultation website to connect our clients to our financial advisors and CometChat works like a charm. We love the control and customization options we get with CometChat. We would recommend it to anyone looking for a chat solution.

Small Business (50 or fewer emp.)
Jun 18, 2018
 Source
Overall Rating:
5.0
NL
Nuria L.
Founder
Share
"An app that works"
What do you like best about CometChat?

Awesome service and great affiliate program.

What do you dislike about CometChat?

We have had no issues whatsoever till date.

What problems is CometChat solving and how is that benefiting you?

We love CometChat and being developers we constantly need to suggest products to our clients that are reliable and stay up to our standards, CometChat has been amazing and our clients love it too, It's reliable and the support team is great too. The affiliate program is another great addition that allows us to earn while referring a software we genuinely love.

Small Business (50 or fewer emp.)
Jun 18, 2018
 Source
Overall Rating:
5.0
ML
Matteo L.
Founder
Share
"Just what we needed"
What do you like best about CometChat?

Cometchat performs its job extremely well.

What do you dislike about CometChat?

It has been really pleasant experience with them

What problems is CometChat solving and how is that benefiting you?

We use CometChat as a communication tool on our Gaming Community Website, It has amazing features and gives us control over the platform. We love CometChat and would recommend it to anyone looking for a solution.

Small Business (50 or fewer emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
DD
Daniele D.
Founder
Share
"Nice app"
What do you like best about CometChat?

Cometchat has a Perfect Chat Integration.

What do you dislike about CometChat?

Our journey this far has been really positive.

What problems is CometChat solving and how is that benefiting you?

We have an online education platform where we offer offbeat courses that one can learn online. CometChat is the perfect solution for this, We can create groups and manage lessons with Broadcasts and Video & Voice Calling feature. The monetization and Administrative features give us more control on our product and revenue.

Small Business (50 or fewer emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
AI
Alban I.
Founder
Share
"Arguably one of the best chat apps"
What do you like best about CometChat?

The Groups and Monetization features do it for me

What do you dislike about CometChat?

The Support timings, affect my need for assistance most times

What problems is CometChat solving and how is that benefiting you?

We own a Financial Consultation website, we offer people financial and investment advice over our website. We got CometChat to create a secure platform where consultants can connect with our clients, It works perfectly and our clients like it too. The Administration and Monetization features offer us better control over CometChat and our revenue. We would recommend CometChat to anyone looking for a Chat solution.

Small Business (50 or fewer emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
SM
Samorah M.
Founder
Share
"It works!"
What do you like best about CometChat?

Customization, Administration options and Easy to Build SDK

What do you dislike about CometChat?

Positive Experience till date no issues.

What problems is CometChat solving and how is that benefiting you?

We own a design agency and wanted a product for internal communication within the company. CometChat was exactly what we were looking for, It's has all the features we need and the easy the SDK was easy to build with and extremely customizable. We would recommend CometChat to anyone looking for a Chat Solution.

Mid Market (51-1000 emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
CF
Claire F.
Founder
Share
"Endless possibilities"
What do you like best about CometChat?

Cometchat is filled with so many features

What do you dislike about CometChat?

The sales and Support team have been amazing to us no complains.

What problems is CometChat solving and how is that benefiting you?

CometChat is filled with features and we love it. It was easy to install, the sales team helped us find the perfect solution for our requirements and the support team has helped us install CometChat. Whenever we face an issue we just email the support team and they help us out with the issue. We would recommend CometChat to anyone looking for a Chat Solution.

Small Business (50 or fewer emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
AJ
Ann J.
Founder
Share
"A year down the line, no glitches"
What do you like best about CometChat?

Constant Updates and Amazing Support all year round

What do you dislike about CometChat?

CometChat has been amazing to us all through.

What problems is CometChat solving and how is that benefiting you?

We purchased CometChat quite some time ago and we have stuck by it. The product has been helpful all this time. It has come a long way as a good communication tool and the support team has been very supportive towards us. The constant updates and new features have helped us stay up to date with more offerings to our customers regularly. We recently migrated our domain and the support team assisted us in configuring CometChat again.

Small Business (50 or fewer emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
JS
Japheth S.
Founder
Share
"Lovely work"
What do you like best about CometChat?

I like the fact that Cometchat is so easy to Integrate

What do you dislike about CometChat?

Support timings for North American clients

What problems is CometChat solving and how is that benefiting you?

We are building a Laravel networking site and wanted a feature rich easy to integrate Chat Integration, CometChat was our choice. It has all the features we wanted and was easy to integrate. CometChat is the perfect Chat Integration and we would recommend it to all fellow developers.

Small Business (50 or fewer emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
AL
Adao L.
Founder
Share
"Wonderful Support"
What do you like best about CometChat?

Excellent Product with Amazing Support and Sales Team

What do you dislike about CometChat?

Our journey with CometChat has been rather positive, the support team has been helpful whenever we need them. Hope this review has been helpful.

What problems is CometChat solving and how is that benefiting you?

Let me start by saying that I bought CometChat to bring new features to our current product. We planned to add a platform where our users could connect with each other,.We made the purchase and got the activation details and a welcome email on the same day. We got the integration and installation assistance from their support team, It took them barely any time to get it setup and we had CometChat running on our website the very next day. We were planning to introduce a subscription system on our website, it was rather helpful that CometChat had features which could help us with this.

Small Business (50 or fewer emp.)
Jun 11, 2018
 Source
Overall Rating:
5.0
SD
Shalim D.
Founder
Share
"Amazing staff support"
What do you like best about CometChat?

Exceptional Product and Amazing service.

What do you dislike about CometChat?

CometChat is an amazing product and our users love it.

What problems is CometChat solving and how is that benefiting you?

We own a small business but the local customers love our products and we always want to keep them engaged. We created an app where customers could know more about upcoming events and our updated menus. We added CometChat to allow our growing user base to connect with us, discuss future events and give us their opinions and ideas for new food. CometChat has been amazing for our business, we have a thriving and growing community and we love the growth.

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