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Helpfull
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At a Glance
Overview
Helpfull is a customer support platform designed to improve communication between businesses and customers. Core features include a unified inbox, automations, and a knowledge base. Helpfull aims to streamline and simplify customer support by providing all the necessary tools they need in one pla... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
personal use
$0.00
/ month
Premium
$49.00
/ month
Professional
$299.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
Reviewer's Segments
Insufficient data to show segment split
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
5
- AgilePoint NX
- Cyclr
- HubSpot
- Jira
- Microsoft Teams
- Salesforce Sales Cloud
- Trello
- Zapier
Total integrations:
5
- AgilePoint NX
- Cyclr
- HubSpot
- Jira
- Microsoft Teams
- Salesforce Sales Cloud
- Trello
- Zapier
Top Alternatives
Categories
Common categories include: Business Instant Messaging Software.
Company Details
- By Helpfull LLC
- Located in San Francisco, CA, United States
- Founded in 2016
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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