HubSpot Service Hub vs ApexChat
Take a look at how HubSpot Service Hub and ApexChat stack up against each other across pricing, features, and support using feedback from real users like yourself. HubSpot Service Hub scores 4.4 out of 5 from 2172 reviews, while ApexChat has been rated 3.8 out of 5 from 10 reviews.
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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ApexChat’s live chat software combines online messaging with human agents to make it convenient for prospective leads to contact your business. The software is used by over 10,000 companies that leverage the technology to boost their website lead conversion, and offer more engaging buyer experien... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
No pricing information available
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
70.0%
Mid Market
10.0%
Enterprise
20.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
10
- AccuLynx
- Airtable
- CallRail
- Canva
- ClickDimensions
- Clio
- Filevine
- Gmail
- Google Ads
- Google Analytics
- Google Sheets
- Google Tag Manager
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intuit Mailchimp
- Joomla
- LeadsPedia
- Marketo
- Shopify
- Slack
- Squarespace
- Trello
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
19
- AccuLynx
- Airtable
- CallRail
- Canva
- ClickDimensions
- Clio
- Filevine
- Gmail
- Google Ads
- Google Analytics
- Google Sheets
- Google Tag Manager
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intuit Mailchimp
- Joomla
- LeadsPedia
- Marketo
- Shopify
- Slack
- Squarespace
- Trello
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By ApexChat
- Located in Pleasanton, California, United States
- Founded in 2008
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