IRIS CRM vs Salesforce Sales Cloud
Take a look at how IRIS CRM and Salesforce Sales Cloud stack up against each other across pricing, features, and support using feedback from real users like yourself. IRIS CRM scores 4.6 out of 5 from 94 reviews, while Salesforce Sales Cloud has been rated 4.4 out of 5 from 18560 reviews.
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At a Glance
Overview
Iris CRM is a user-friendly CRM that is rooted in simplicity and usability. It’s a cloud-based platform designed to work as ERP for agents and consolidate day-to-day operations into a single platform. It also features tools that support residual income operations, merchant onboarding, lead and li... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Full System Plan
$0.00
/ month
Residuals Only Plan
$1799.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Pros and Cons
Not enough data available.
Not enough data available.
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Reviewer's Segments
Small Business
79.79%
Mid Market
18.09%
Enterprise
2.13%
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
13
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Authorize.Net
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- CardConnect
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Concord
- Constant Contact
- Demio
- DocuSign
- Emma
- Global Payments
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- Helpdesk
- HubSpot
- Leadpages
- LivePerson
- Microsoft Outlook
- ON24
- Pinecone
- Respond.io
- Rocketlane
- Shopify
- Slack
- SpatialChat
- Stripe
- Supportbench
- Trello
- Twilio
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
36
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Authorize.Net
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- CardConnect
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Concord
- Constant Contact
- Demio
- DocuSign
- Emma
- Global Payments
- Gmail
- GoToWebinar
- Google Drive
- Google Workspace
- Helpdesk
- HubSpot
- Leadpages
- LivePerson
- Microsoft Outlook
- ON24
- Pinecone
- Respond.io
- Rocketlane
- Shopify
- Slack
- SpatialChat
- Stripe
- Supportbench
- Trello
- Twilio
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By IRIS CRM
- Located in Brooklyn, NY, United States
- Founded in 2010
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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