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LiveChat vs GetResponse Comparison

LiveChat vs GetResponse Comparison
LiveChat
GetResponse

At a Glance

4.5

Live Chat Software

Starting at $24

Per Month

4.2

Marketing Automation Software

Starting at $0

Per Month

Overview

LiveChat

LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satisfac…  Learn more

Target Market

Enterprise

Mid Market

Small Business

GetResponse

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email cha…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Starter

$24

Per Month

Team

$49

Per Month

Busniess

$69

Per Month

Pricing Available

Free

$0

Per Month

Email Marketing

$19

Per Month

Marketing Automation

$5

Per Month

eCommerce Marketing

$119

Per Month

See Pricing Details

Free Plan Available

Pricing Available

Pros & Cons

LiveChat Pros

There is not sufficient information

LiveChat Cons

There is not sufficient information

GetResponse Pros

  • The Campaign Builder feature makes it easier to respond to leads
  • There is a list building option available
  • GetResponse offers good templates
  • Awesome list automation
  • Easy to use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google , Facebook, and Instagram from the GetResponse account
  • Lets you customize your webinar URL
  • Gathers detailed statistics to help improve conversions
  • Easy, one-click webinar recording feature

GetResponse Cons

  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • There are minor issues with the user interface
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan

Screenshots

LiveChat

GetResponse

Videos

GetResponse

Getting started with Ecommerce

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

1CRM

4.2

Starting at $15

per user, per month

Act! CRM

3.4

Starting at $37.50

per user, per month

Agile CRM

4.0

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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