ManyChat vs Help Scout

Take a look at how ManyChat and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. ManyChat scores 4.6 out of 5 from 142 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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ManyChat Logo

ManyChat

4.6
(142)
Help Scout Logo

Help Scout

4.4
(401)
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At a Glance
ManyChat Logo
ManyChat
Starting at:
$15.00/month
Help Scout Logo
Help Scout
Starting at:
$25.00/month
Overview
ManyChat Logo
ManyChat
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ManyChat
View 5 images
ManyChat Screenshots
ManyChat screenshot 1
ManyChat screenshot 2
ManyChat screenshot 3
ManyChat screenshot 4
ManyChat Homepage
ManyChat Homepage
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
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Pricing
ManyChat Logo
ManyChat
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$15.00
/ month
See all pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Reviewer's Segments
ManyChat Logo
ManyChat
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
ManyChat Logo
ManyChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ManyChat Logo
ManyChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ManyChat Logo
ManyChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ManyChat Logo
ManyChat
Total integrations: 15
  • Agile CRM
  • Chatfuel
  • Close
  • CloudTalk
  • Gmail
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Kinsta
  • Kit
  • Klaviyo
  • Microsoft Excel
  • OnePageCRM
  • PartnerStack
  • Pipedrive
  • Provide Support Live Chat
  • Shopify
  • Stripe
  • SurveyMonkey
  • Testimonial
  • Twilio
  • Zapier
  • Zowie
Help Scout Logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Chatfuel
  • Close
  • CloudTalk
  • Gmail
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Kinsta
  • Kit
  • Klaviyo
  • Microsoft Excel
  • OnePageCRM
  • PartnerStack
  • Pipedrive
  • Provide Support Live Chat
  • Shopify
  • Stripe
  • SurveyMonkey
  • Testimonial
  • Twilio
  • Zapier
  • Zowie
Top Alternatives
ManyChat Logo
ManyChat
See all alternatives
Help Scout Logo
Help Scout
See all alternatives
Company Details
ManyChat Logo
ManyChat
  • By ManyChat, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011