ManyChat Reviews & Product Details

I liked the automation function where I can set the responders for my clients.

I dislike the fact that for every page, you have to pay a separate subscription to upgrade to Pro

The auto-responder function solved my response problem to my clients. I am not worried to sleep peacefully at night because I know, my client's queries will be responded real time.

The user experience is very easy, very straightforward. Even non-techie people like me can do it. Everything from the UX to implementation is very simple and easy to do. They also provide a very comprehensive Free plan which helps micro-businesses such as mine thrive. They also don't bug you to upgrade to a paid account which is also good - It makes me want to consider more to get their paid plan.. but maybe in the near future when my business is more stable.

So far, I don't see any disadvantage in using manychat.

Automation of my online business via messenger. I don't need to reply to customers one by one now. It also shows my products in-chat to help customers decide then and there which products they want.

it is very versatile and with integration your options are endless...

Based on my personal experience im good with it so far

to create qualify data base for businesses and highly effective lowcost retargeting campaings

There is a small learning curve, for me, this is one of the most important things when I look for new tools to use.

Sometimes I see some bugs, like when new messages are not triggered when users take the requested steps.

Great open rates and direct communication with my community.

I Love how easy the interface is to navigate and how they making good updates to the platform. Also, I love the ability of the platform to integrate with different other tools. I also like the visual flow builder especially how it makes all the steps in the chatbot funnel visible.

Haven't found anything yet that I dislike yet.

Building my Audience online. Better marketing and personal touchpoints with prospects.

A bot never gets frustrated. A bot never get tired. Bot do what you tell him to do. Having a bot is not only about optimizing your time, I gives the possibility to test and optimice sales. And offcourse, get focused in real interested buyers.

Sometimes the bot doesn't raise. And somehow, the Flows downgrade for no particular reason.

First contact with the client, attention experiment for optimal propuses

The high amount of lead engagement and easy setup

Actually we can't complain! Our lives are a lot better with them, they're so affordable that you can't dislike anything

Lead Generation and customer support

The team behind manychat, is always willing to help out. ManyChat is always at the frontlines of Messenger Marketing allowing us to serve our customers the best

Absolutely nothing. Even if I dislike something, you just submit it on their feedback backlog and the team gets back to it ASAP.

I'm helping my clients boost their ROI and save a tremendous amount of time by automating their customer experiences.

Love the interface, surface, the versatile functions and exchange/integrations. its the best way to do an adaptive survey and react according to the users input differently

limited functionality of formulas, reacts slow in browser, not independent of Facebook

got new client and a learn a new field

Support is great and everything works smoothly!

Lack of some features, as sending many photos at the same time

I use it for customer support, email & phone collection and campaigns