ManyChat Reviews & Product Details

Intuitive Design and handling. Variety of options is also a plus. The support is also very kind and helpful and usually quite fast with tickets.

Based on the pricing (even in the free version) there is really nothing to complain about.

Entering the Messenger Marketing with an automated / bot approach.

The amount of options when creating a bot is super impressive. We are able to use Manychat to generate the exact flow the clients want, from including media, to external weblinks and with the new pro upgrade, we are also able to generate leads by letting the users submit their details when they are interested and want to take it to the next level.

Not many things i dislike about Manychat. It can get a bit confusing as to which bot you are editing but apart from that, everything is laid out nicely.

Time and Effort. Facebook bots are very simple, but require a large amount of time editing, and coding it for specific responses. When we are working with clients who require complex flows, Manychat is able to break that down for us significantly. We can jump in, create a bot within hours, and show the client the flow and map of the bot.

You can add a new channel to your business through Messenger with it in no time without any developer knowledge.

ManyChat is really popular software that has a huge customer base. Because of the low entry pricing (Free) and the first paid plan (10 USD) it has huge customer requests and if you have a problem the support will be slow.

In my experiance, ManyChat was by far the easiest way to create a Messenger platform. I was able to create a highly effective, personalized chat experience for my users fast and easy. It has by far the best and userfriendly Flow builder on the market as far as I know.

Manychat has enabled me to produce supporters for my page in an exceptionally basic manner.

You need to take a little consideration in the kind of supporter you need to catch in light of the fact that the bot still don't have the knowledge to distinguish this.

Each time somebody begins a talk with their page in Messenger turns into an endorser and this is helpful while catching new clients.

This tool is great to get new products out there and communicate with customers. You can pair it to your website or pair it to your facebook account. This allows you to do live chats and answer questions customers might have quickly and effectively.

Sometimes the tags do not stick, the program can skip and you will not know why or what someone is talking about. It can be a bit confusing but you can work around it. It usually takes them a day or so to get it fixed too

market and communicate with customers from website and facebook

This is a great tool for marketing. It helps retarget your customers and keep templates very organized. I would recommend this to any one wanting to communicate with their customers. It has some great features and allows you to have messages sent automatically with out having to get on all the time

It can be very glitchy from time to time. You may have to wait a little bit for them to correct errors. Some times people do not get tagged to the correct tag which can cause issues and make it hard to keep people organized. If they were able to fix this it would be a great tool. even with that being said I would say it is worth using because of all the benefits when it working correctly.

Lack of communicate and being able to reach many groups of people at once from our customer list

I've been using ManyChat for just over a year now and love the ability it gives me to grow my online presence, communicates with my prospects and grows our email list. My favourite features at present are the Facebook comment growth tool which helps me to deliver our digital freebies in an away that doesn't require our audience to have to visit a landing page to get the good stuff. We have been able to use the bot to grow our list within our Facebook group, website and blog post to name a few.

The fabulous free training ManyChat provides is great but very overwhelming and a lot to do so at times you miss out on the important tech know-how because you may have overlooked it. Wished it was broken down into sections that were simply called 'The Tech Stuff - How to'. I dislike how the path of a conversation looks, found it confusing and at times made me want to restart all over again. Found it difficult to also connect the flow when going back to make edits and wished it was much clearer.

It helps us to grow our email list, generate more engagement on our Facebook posts and thus improving our organic reach. It's also a great customer service tool to help connect and offer the best service to our customers even when we're away from our desks.

This software allows personalization with the organization and potential clients / donors (which is my intended use). Everything is processed through one click, including transactions and direct messages.

Not many negatives except that the one default blue template is boring and not easily changeable/ customizable.

Reaching a greater audience through just one platform - incoming donors now come from various demographics.

Many Chat is a great way to communicate with others professionally and through an individual platform.

I dislike the organization of the main page on the app due to the fact that it could be organized better.

ManyChat has allowed for simple, fast, and efficient communication platform in which collegueges and customer can be included.

Love the drag and drop interface - use it to show the rest of my team what the messages are and what the flow is. I also like the ability to send a preview message to Messenger so I can demo this to others. There is a lot of helpful educational material as well that makes is easy to learn about chatbots.

I don't like that you can't preview a growth tool before adding content. For example, if I choose an example popup, it auto-saves even if I don't add any text. Then I have to click back into growth tools and delete. When first starting out, sequences and flows were confusing to me.

It allows us to add subscribers to a Facebook Messenger list and update these subscribers automatically. The conversion rates for Facebook Messenger that we see are higher than for email marketing.