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Methodology
PureMail
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At a Glance
Overview
Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan a... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
PureMail is a managed email-infrastructure service that provisions custom-domain Google Workspace or Microsoft 365 mailboxes for outbound email teams. It configures SPF, DKIM, DMARC, and MX records, creates the mailboxes, and connects them to a sending platform. PureMail does not provide a cold-e... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Pro
$9.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise Custom
$2.90
/ month
Business
$3.10
/ month
Basic
$3.30
/ month
Pros and Cons
- Advanced features available even under the free plan
- Prompt customer support accessible on live chat
- Comprehensive reporting includes geolocation insight and heatmap data
- Email editor and signup for builder can be hard to use
- Design template selection is quite basic
- DNS authentication setup, mailbox creation, and sending-platform connection are included.
- The public pricing page lists per-inbox monthly prices and plan quantities, with no setup fee stated.
- Customers can choose Google Workspace or Microsoft 365 accounts.
- The service names seven sending-platform connections and says it can support tools compatible with Google Workspace or Microsoft 365.
- The Enterprise plan lists advanced admin controls, custom retention, and eDiscovery services.
- PureMail does not provide a campaign-sending or cold-email tool, so customers need a separate sending platform.
- The marketing positioning for cold email conflicts with Terms that prohibit spam or unsolicited bulk email; buyers should clarify acceptable use.
- Public API, CLI, protocol details, and specific security controls were not verified.
- No public annual pricing was found, although the Terms mention monthly or yearly subscriptions.
- The Terms state that all sales are final and refunds are not provided.
Reviewer's Segments
Small Business
82.14%
Mid Market
13.84%
Enterprise
4.02%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Agiled
- Automate.io
- BigMarker
- Bouncer
- Clearout
- Drupal
- InboxAlly
- Instantly
- Intuit Mailchimp
- Involve.Me
- Lemlist
- LiveWebinar
- PayHip
- Simvoly
- Taplink
- WooCommerce
- rasa.io
Total integrations:
2
- Adobe Commerce (Magento Commerce)
- Agiled
- Automate.io
- BigMarker
- Bouncer
- Clearout
- Drupal
- InboxAlly
- Instantly
- Intuit Mailchimp
- Involve.Me
- Lemlist
- LiveWebinar
- PayHip
- Simvoly
- Taplink
- WooCommerce
- rasa.io
Top Alternatives
Categories
Common categories include: Email Marketing Software.
Company Details
- By Moosend Ltd
- Located in London, United Kingdom
- Founded in 2011
- By PureMail
- Located in Sheridan, United States
- Founded in 2025
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