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Moosend Reviews & Product Details
Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.
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| Capabilities |
|
|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Moosend Pros and Cons
- Advanced features available even under the free plan
- Prompt customer support accessible on live chat
- Comprehensive reporting includes geolocation insight and heatmap data
- Email editor and signup for builder can be hard to use
- Design template selection is quite basic
Compare Moosend with other popular tools in the same category.
Ease of usage, Versatility and attractive user interface
Nothing significant to dislike about moodend
Building a landing page took so much time and moosend helped me resolve it
With the help of moosend we have automate our emails that helps us for time and man power as well
Moosend doesn't have a free option right now, which might be tough for user who wants to check how moosend works. It'd be great if Moosend had a free plan
Moosend is a really good and not too expensive email marketing tool that I really suggest. It has lots of ready-to-use email designs also the automation which is more important right now
Ease of implementation, easy usage and fantastic user experience
Nothing significant to talk about moosend's dislikes
Email customisation and personalised approach.
Moosend the best email marketing and automation platform that I have come across. This tool helps a lot for us to send bulk mailers. Their inboxing % is very high.
For me everything works fine. Whatever we wanted to implement, we get a timely support from the team and the turn time is very less.
They are very good at solving problems in no time. We are have wonderful experience with them.
Complete automation and email campaigns.
Reporting and connectivity to the api tools
Landing page creation and automation
Easy to use system, the customer support
Data accuracy, which need more improvement compare with other software
Reaching to prospective partner and our customers
My organisation has been using moosend over 4 months now and I would say it's best when it comes to price, support and reporting such as heatmap, email alerts, and ofcourse their templates! We are with their 2000 subscribers plan and soon we will be upgrading to 5000 subscribers plan. Keep up the good work team!
Nothing as such to be honest. Just keep the good stuff..
For me, it's design and automation of emails
Complete automation solution for email campaigns
Cost and ui/ux. Need more support on the material
Email marketing and Email templates selection
Very simple and user-friendly. Ease of implementation and great features
Nothing to dislike. it is simple and straightforward
I had to use multiple templates and tools to make email marketing work for me but Moosend has solved it all for me.
I have gained visibility to my business through Moosend. thanks to them.
There is nothing to dislike about them, they are awesome.
I'm unable to find the potential visibility to business, but Moosend helps me to gain the right traction.