Moosend background blur-sm
Moosend Logo
Moosend
Effortless Email Marketing
4.7
(672)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Moosend Reviews & Product Details

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
Moosend Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Moosend Media
Moosend video thumbnail
Moosend 0
Moosend 1
Moosend 2
Moosend 3
Moosend 4
Moosend 5
Moosend Screenshots
Moosend screenshot 1
Moosend screenshot 2
Moosend screenshot 3
Moosend screenshot 4
Moosend screenshot 5
Moosend screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 07, 2025
Moosend Logo
672 Moosend Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Sep 18, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Way Better Than Pardot"
What do you like best about Moosend?

I like the fact that it is very user-friendly and it does not cost a tenth of what Pardot costs.

What do you dislike about Moosend?

That there isn't a direct line of communication other than email to the helpdesk or your account manager.

What problems is Moosend solving and how is that benefiting you?

We decided to go with Moosend because Pardot wasn't as cost-effective as Moosend and not to mention we were able to get it all in one package.

Small Business (50 or fewer emp.)
Jul 23, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great for Business"
What do you like best about Moosend?

Ease of staying in touch with customers.

What do you dislike about Moosend?

Inputting new emails. Wish it was a little more simplified.

What problems is Moosend solving and how is that benefiting you?

Connecting with Customers.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A Solid Alternative to Other Email Marketing Solutions"
What do you like best about Moosend?

Firstly I like the competitive pricing, it's very transparent on how much it will cost you. The layout is pleasing and it is easy to find your way around. You can easily create new emails to send out, create automation's which work well. I like the editor, it works well in creating nice looking emails. You can create your own landing pages which look really good, and integrates well. They have a spam test tool you can use before you send an email, helping you with increased deliverability and open rates, it's good to help you improve your emails. As well as a solid product, they have a lot of great content in their blog,covering all sorts of marketing stuff, as well as ideas and examples you could use. They are also continually adding or improving things, and it's good to see them working on their product continually. The support if needed is really good, and they will work with you to help you set up, or fix any problems you may come up with.

What do you dislike about Moosend?

The only thing I dislike is when you have an email list and you remove someone from it for whatever reason, they are still on the list but it says they are removed. I just want them gone completely, I think support can remove these from the view, but I'd like for them to just go.

What problems is Moosend solving and how is that benefiting you?

Moosend helps me send good looking emails to people, as well as automation's which are easy to set up, with many different options. Making sure I have great emails going out to my list.

Small Business (50 or fewer emp.)
Oct 18, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A Great Marketing Tool"
What do you like best about Moosend?

You can use it to promote your CBD-related products, and it is easy to navigate; any person can set up a newsletter in no time.

What do you dislike about Moosend?

They upgrade their pricing, and we didn't have a chance to upgrade our subscription.

What problems is Moosend solving and how is that benefiting you?

We had a problem before with our marketing tool, sending out CBD-related products, but in Moosend, there are no restrictions.

Mid Market (51-1000 emp.)
Jun 16, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Its been an amazing experince working with Moosend platform, extremely easy to manage."
What do you like best about Moosend?

Demographic reporting, easy to design campaign and very easy to capture the leads over landing pages

What do you dislike about Moosend?

The only thing i had requested is when i export the data of click report i want the complete details of the person as currently the click report only gives the email and number of clicks. this should download with full details so its easy to follow with the customer

What problems is Moosend solving and how is that benefiting you?

The only thing i had requested is when i export the data of click report i want the complete details of the person as currently the click report only gives the email and number of clicks. this should download with full details so its easy to follow with the customer

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"great customer service!"
What do you like best about Moosend?

Moosend has given invariably great customer service. They've been quick to respond to questions and concerns, and very helpful. Everyone I've interacted with has been pleasant to deal with.

What do you dislike about Moosend?

We started using Moosend when it was free, and it was a bit of a disappointment when they switched over to all paid plans. I understand they have to run a business, but it was unexpected.

What problems is Moosend solving and how is that benefiting you?

We used Moosend for sending out regular email newsletters for a nonprofit. It was easy to add subscribers, easy to put newsletters together, easy to track data using their website.

Small Business (50 or fewer emp.)
May 10, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Actually better than Mailchimp"
What do you like best about Moosend?

It's extremely easy adding different types of containers and adjusting media content.

What do you dislike about Moosend?

It could use an auto-save while working on an email and more information to get an RSS and Repeatable email working properly.

What problems is Moosend solving and how is that benefiting you?

Getting more brand awareness and creating leads in a world that isn't friendly to marketing our industry.

Small Business (50 or fewer emp.)
Mar 29, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great platform for sending your campaigns"
What do you like best about Moosend?

It's a very easy-to-use platform, with lots of tools that help you complete the job, plus a very very helpful support team that is always ready to help!

What do you dislike about Moosend?

If I had to find something that I don't like, I would say that sometimes the "import users to list" function is giving you a hard time if the list is big and contains mistyped addresses or errors, because it won't skip the bad address and move on, but reject the whole list.

What problems is Moosend solving and how is that benefiting you?

Moosend is a great way to send out your newsletter campaigns fast! It has a very easy-to-use editor and the overall UI is pretty straightforward. It has great Reportings & Analytics features that help you find out what is working better for your clients and help you improve!

Mid Market (51-1000 emp.)
Mar 21, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very easy to learn and had all the functionality I needed"
What do you like best about Moosend?

The UI is very consistent what makes it easy to start working with the platform. You can get started rapidly but when you want to connect to other systems or do more complex stuff, you can. Pricing seems fair for what the product delivers. Documentation is provided and it was easy to find what I was looking for. And if you really have more questions: the chat function helped me out really fast.

What do you dislike about Moosend?

Maybe I would also like to start a form from scratch, but for me that is a detail as you can create custom forms outside the platform and use the API as well. But what I would really appreciate is a longer trial - actually get the free tier back but with very limited amount of subscribers and such. This way it's easier to create a free account to show the platform to other people.

What problems is Moosend solving and how is that benefiting you?

Sending out campaigns just got so much easier. Integrating with other systems was also possible so Moosend is being used for what it can do well (mails & automation).

Small Business (50 or fewer emp.)
Feb 23, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great alternative to mailchimp, plus even more useful features!"
What do you like best about Moosend?

Moosend was the easiest to use and get started with after using Mailchimp for the past few years. I tried out a few other systems while looking for a new way to send marketing emails but liked Moosend the best.

What do you dislike about Moosend?

Occasionally, some of my lists don't load, and I get an error message, but usually I only have to wait a minute and reload the page to fix the issue. It doesn't slow me down much.

What problems is Moosend solving and how is that benefiting you?

We used Mailchimp for our marketing emails for years, and they kicked us off without any warning. I found Moosend to be a fantastic alternative, and even after Mailchimp reopened our account, we have decided to continue to use Moosend instead because their system and features are so great! I'm excited to explore features like the ability to resend to people who didn't open my email.

Small Business (50 or fewer emp.)
Jan 12, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent Software"
What do you like best about Moosend?

Full Analysis of reports on sent mail blast

What do you dislike about Moosend?

It takes much time for the mail editor to load.

What problems is Moosend solving and how is that benefiting you?

Being able to share information with our clients made easily

Small Business (50 or fewer emp.)
Dec 13, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very easy to use and good for startups"
What do you like best about Moosend?

It is very easy to use and you can try for free with full functionality as long as the email limit isn't reached. Also, it managed the unsubscribe process automatically!

What do you dislike about Moosend?

I might be wrong here but I couldn't find the functionality to classify/tag contacts, which would be useful for the quick setting up of campaigns. I am still exploring, so hopefully this is something I've missed out.

What problems is Moosend solving and how is that benefiting you?

I am trying to send out campaigns emails and also looking at automating and incorporating the email process into my clients' journey. Still exploring but so far, it looks good.

Small Business (50 or fewer emp.)
Dec 09, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Platform"
What do you like best about Moosend?

Moosend is very intuitive and easy to use with an interface that is drag and drop. Truly pleased with all aspects of the program.

What do you dislike about Moosend?

Nothing at this point as it's easy to use

What problems is Moosend solving and how is that benefiting you?

We need to send a weekly newsletter to our customers and Moosend allows us to do that is an easy to use platform.

Small Business (50 or fewer emp.)
Nov 25, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Incredible email marketing tool"
What do you like best about Moosend?

Moosend is an incredible email marketing tool. It provides a wide range of templates to customize layouts according to the campaign. The user interface is clean and super easy to navigate. The subscriber segmentation function is the best thing I liked.

What do you dislike about Moosend?

Sometimes its automatic email-sender function fails to deliver bulk emails.

What problems is Moosend solving and how is that benefiting you?

Moosend helped us to increase our campaign conversion rate using its robust user analytics and segmentation. Also, it requires a simple drag and drop process to customize everything.

Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"New to email marketing less than a month"
What do you like best about Moosend?

Ease of getting started with set up for initial campaign and mailing list

What do you dislike about Moosend?

Didn't have any walk-though video library on getting started

What problems is Moosend solving and how is that benefiting you?

Problems with understanding creating format from scratch however the benefit was having knowledgeable customer service that understood my question with fast response messaging

Small Business (50 or fewer emp.)
Nov 15, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent for Mass Emails"
What do you like best about Moosend?

Love the easy design and straightforward process to create new campaigns and send them to thousands of contacts simultaneously.

What do you dislike about Moosend?

Fairly new with the app, but so far the only thing I dislike is the inability to resend campaign

What problems is Moosend solving and how is that benefiting you?

Presently sending mass emails to emailing list of employers as a means of obtaining resources/candidates for my open job positions that are available to work on corp to corp

Small Business (50 or fewer emp.)
Oct 04, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great free version!"
What do you like best about Moosend?

Moosend has so many options, even on the free plan. I love the ability to create detailed aufomations, and it easily integrates with many other sites. Anothe plus: the guided videos and "next step" pop-ups when you first sign up. Usually they annoy me when there are too many, but with Moosend I actually appreciated being walked through set-up in details.

What do you dislike about Moosend?

Doesn't directly integrate with Squarespace, but found a way around it using Zapier. Could maybe do with some more beautifully designed template options (even though there are many templates available, none of them really speak to me).

What problems is Moosend solving and how is that benefiting you?

Automating my email marketing! Saving me time and worry about creating my list.

Small Business (50 or fewer emp.)
Sep 10, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Moosend is great"
What do you like best about Moosend?

They have a great free plan that gets you started and pricing is fair.

What do you dislike about Moosend?

Sometimes emails go to spam, i am not sure if it is my mistake or from moosend.

What problems is Moosend solving and how is that benefiting you?

I am solving the email marketing part.

Small Business (50 or fewer emp.)
Aug 16, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Moosend?

The fact that you can create lists in excel files with the email addresses and upload them in the application. Creating the content of the email is also quite easy. The drag and drop is very helpful.

What do you dislike about Moosend?

There is nothing I actually dislike. Maybe some more explaining or help with the templates

What problems is Moosend solving and how is that benefiting you?

Sending informative emails to many recipients (cooperators) instead of having to contact them one by one.

Small Business (50 or fewer emp.)
Aug 15, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy but some features are not clear on how to activate"
What do you like best about Moosend?

Newsletter and campaign feature and landing page

What do you dislike about Moosend?

Report on email list.. its not clear why its rejected

What problems is Moosend solving and how is that benefiting you?

Reporting and analysis

Posts Related to Moosend
Visit website