Provide Support Live Chat vs Drift
Take a look at how Provide Support Live Chat and Drift stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Drift has been rated 4.4 out of 5 from 1081 reviews.
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5.0
(1)
$29.00/month
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- BigCommerce
- BrightTALK
- Clearbit
- Close
- Contento
- Drupal
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Help Scout
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Microsoft 365
- ON24
- Pipedrive
- Shopify
- Sitecore Experience Manager
- Softr
- Squarespace
- Volusion
- WP Engine
- Wix
- Zapier
- Zoho CRM
- ZoomInfo Chat
Total integrations:
18
- Adobe Commerce (Magento Commerce)
- BigCommerce
- BrightTALK
- Clearbit
- Close
- Contento
- Drupal
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Help Scout
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Microsoft 365
- ON24
- Pipedrive
- Shopify
- Sitecore Experience Manager
- Softr
- Squarespace
- Volusion
- WP Engine
- Wix
- Zapier
- Zoho CRM
- ZoomInfo Chat
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
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