Provide Support Live Chat vs Drift

Take a look at how Provide Support Live Chat and Drift stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Drift has been rated 4.4 out of 5 from 1081 reviews.
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Provide Support Live Chat Logo

Provide Support Live Chat

4.4
(16)
Drift Logo

Drift

4.4
(1,081)
At a Glance
Provide Support Live Chat Logo
Provide Support Live Chat
Starting at:
$15.00/month
Drift Logo
Drift
Starting at:
$2500.00/month
Overview
Provide Support Live Chat Logo
Provide Support Live Chat
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Provide Support Live Chat
View 5 images
Provide Support Live Chat Screenshots
Drift Logo
Drift
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Drift
View 5 images
Drift Screenshots
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Pricing
Provide Support Live Chat Logo
Provide Support Live Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
See all pricing
Drift Logo
Drift
Free trial available
Free plan available
Billing type Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Provide Support Live Chat Logo
Provide Support Live Chat
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Drift Logo
Drift
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
Provide Support Live Chat Logo
Provide Support Live Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Drift Logo
Drift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Provide Support Live Chat Logo
Provide Support Live Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Drift Logo
Drift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Provide Support Live Chat Logo
Provide Support Live Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Drift Logo
Drift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Provide Support Live Chat Logo
Provide Support Live Chat
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Clearbit
  • Close
  • Drupal
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Help Scout
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • MODX
  • Microsoft 365
  • Pipedrive
  • Shopify
  • Sitecore Experience Manager
  • Softr
  • Squarespace
  • Volusion
  • Wix
  • Zapier
  • Zoho CRM
Drift Logo
Drift
Total integrations: 13
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Clearbit
  • Close
  • Drupal
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Help Scout
  • Hostinger Website Builder
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • MODX
  • Microsoft 365
  • Pipedrive
  • Shopify
  • Sitecore Experience Manager
  • Softr
  • Squarespace
  • Volusion
  • Wix
  • Zapier
  • Zoho CRM
Top Alternatives
Provide Support Live Chat Logo
Provide Support Live Chat
See all alternatives
Drift Logo
Drift
See all alternatives
Company Details
Provide Support Live Chat Logo
Provide Support Live Chat
  • By Provide Support, LLC
  • Located in New York, NY, United States
  • Founded in 2003
Drift Logo
Drift
  • By Drift.com, Inc.
  • Located in Boston, MA, USA
  • Founded in 2015