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Salesforce Content Management vs Drift Comparison

Salesforce Content Management vs Drift Comparison

Salesforce Content Management

At a Glance

4.4

Headless CMS Software

N/A Unavailable

Pricing Not Available

4.4

Conversational Marketing Software

Starting at $2,500

Per Month

Overview

Salesforce Content Management

Taking off from its long history as a customer relationship management solutions provider, Salesforce CMS delivers a hybrid content management platform that leverages customer data to create and deliver personalized behavior-based content to customers. Content creators can choose from a list of pred…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Drift

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free Plan Available

Premium

$2,500

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Salesforce Content Management Pros

  • 24/7 customer support from a dedicated service team
  • Lots of automation and personalization features
  • Cloud-hosted system for faster performance
  • Open API with tons of integrations available
  • Comprehensive sales, service, and marketing
  • Built-in Einstein lead scoring
  • In-built process builder with lead generation tools
  • Large number of third-party integrations

Salesforce Content Management Cons

  • Not suitable for on-premises deployment
  • No live-chat support
  • Can be complex for some

Drift Pros

There is not sufficient information

Drift Cons

There is not sufficient information

Screenshots

Salesforce Content Management

Drift

Videos

Salesforce Content Management

Salesforce CMS Demo | Salesforce

Drift

Conversational Sales from Drift

Top Alternatives

Agility CMS

4.4

Starting at $0

per month

Bloomreach Commerce Experience Cloud

4.7

per month

Pricing Not Available

Contentstack

4.7

Starting at $995

per month

Landbot

4.7

Starting at €0

Per Month

Chatfuel

4.5

Starting at $0

Per Month

Freshchat

4.4

Starting at $15

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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