Salesforce Sales Cloud vs Infor CRM
Take a look at how Salesforce Sales Cloud and Infor CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Salesforce Sales Cloud scores 4.4 out of 5 from 18560 reviews, while Infor CRM has been rated 3.3 out of 5 from 74 reviews.
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At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Infor CRM Provides tools for individuals, teams, and companies to help boost sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM delivers sales teams' data with rich customer information from interactions and transactions across the busin... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
No pricing information available
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Small Business
29.73%
Mid Market
54.05%
Enterprise
16.22%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
36
- 8base
- Adobe Acrobat
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Dropbox
- Emma
- Gmail
- GoToMeeting
- GoToWebinar
- Google Calendar
- Google Drive
- Helpdesk
- HubSpot
- Jira
- Leadpages
- LivePerson
- Marketo
- Microsoft Excel
- Microsoft Exchange
- Microsoft Outlook
- ON24
- OneDrive
- Pinecone
- Respond.io
- Rocketlane
- Shopify
- Slack
- SpatialChat
- Supportbench
- Trello
- Twilio
- Wappalyzer
- WorkCast Present+
- Xero
- Zapier
- Zendesk
- Zoom
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
20
- 8base
- Adobe Acrobat
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Dropbox
- Emma
- Gmail
- GoToMeeting
- GoToWebinar
- Google Calendar
- Google Drive
- Helpdesk
- HubSpot
- Jira
- Leadpages
- LivePerson
- Marketo
- Microsoft Excel
- Microsoft Exchange
- Microsoft Outlook
- ON24
- OneDrive
- Pinecone
- Respond.io
- Rocketlane
- Shopify
- Slack
- SpatialChat
- Supportbench
- Trello
- Twilio
- Wappalyzer
- WorkCast Present+
- Xero
- Zapier
- Zendesk
- Zoom
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By Infor
- Located in New York, NY, United States
- Founded in 2002
