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Zendesk Support Suite vs Chatter Comparison

Zendesk Support Suite vs Chatter Comparison

Zendesk Support Suite
Chatter

At a Glance

4.3

Help Desk Software

Starting at $49

Per Month

4.1

Live Chat Software

Starting at $0

Per Month

Overview

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Chatter

Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Chatter

$0

Per Month

Chatter Plus

$15

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

Chatter Pros

There is not sufficient information

Chatter Cons

There is not sufficient information

Screenshots

Zendesk Support Suite

Chatter

Videos

Zendesk Support Suite

How to: Using webhooks at Zendesk

Chatter

How Salesforce Supports Nonprofits via Philanthropy Grants | Put in the Teamwork

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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