Find remote opportunities with Remotely, connecting job seekers and employers globally →
Suggested products
Zoho Desk vs GetResponse Comparison
At a Glance
Help Desk Software
Marketing Automation Software
Overview
Zoho Desk
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer mood… Learn more
Enterprise
Mid Market
Small Business
GetResponse
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email cha… Learn more
Enterprise
Mid Market
Small Business
Pricing
Standard
$20
Per Month
Professional
$35
Per Month
Enterprise
$50
Per Month
Free Trial Available
Pricing Available
Free
$0
Per Month
Email Marketing
$19
Per Month
Marketing Automation
$5
Per Month
eCommerce Marketing
$119
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Zoho Desk Pros
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
Zoho Desk Cons
- The wealth of features on offer can make it harder for beginners to pick up the software.
GetResponse Pros
- The Campaign Builder feature makes it easier to respond to leads
- There is a list building option available
- GetResponse offers good templates
- Awesome list automation
- Easy to use design and spam testing
- Supports powerful lead generation features best for eCommerce sites and webinar promotions
- Lets users monitor Google , Facebook, and Instagram from the GetResponse account
- Lets you customize your webinar URL
- Gathers detailed statistics to help improve conversions
- Easy, one-click webinar recording feature
GetResponse Cons
- Some of the landing pages don’t work great on mobile devices
- The drag-and-drop feature could use some tweaks
- There are minor issues with the user interface
- The deliverability rate needs improvement
- Basic plan doesn’t offer webinar features
- Phone support is available only for the custom paid price plan
Screenshots
Zoho Desk
GetResponse
Videos
Zoho Desk
GetResponse
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
© 2023 Findstack.com, a SoHo Media Ltd company. All Rights reserved.
Affiliate Disclosure | Cookie Policy | Privacy Policy | Terms of Use | Sitemap