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Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
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At a Glance
Overview
tawk.to is a messaging and customer management software that empowers companies to communicate easily with their customers. With the platform, users can monitor and chat with customers in real-time, follow up in a built-in ticketing and support center, and create a help center to empower customer... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
- The wealth of features on offer can make it harder for beginners to pick up the software.
Reviewer's Segments
Small Business
75.69%
Mid Market
19.34%
Enterprise
4.97%
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Adobe Connect
- Asana
- Bigin by Zoho CRM
- Bitrix24
- Clearbit
- Cloudflare
- CoSupport AI
- Drupal
- Ecwid
- GMHOST
- GoTo Connect
- Google Ads Formerly AdWords
- Google Workspace
- Grammarly
- Helpdesk
- Intercom
- Intuit Mailchimp
- Jira
- Joomla
- Lindy
- Moodle
- Pinecone
- Pipedrive
- Ring Central
- Squarespace
- SurveyMonkey
- TeamViewer
- WebWave
- Wix
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
Total integrations:
29
- Adobe Connect
- Asana
- Bigin by Zoho CRM
- Bitrix24
- Clearbit
- Cloudflare
- CoSupport AI
- Drupal
- Ecwid
- GMHOST
- GoTo Connect
- Google Ads Formerly AdWords
- Google Workspace
- Grammarly
- Helpdesk
- Intercom
- Intuit Mailchimp
- Jira
- Joomla
- Lindy
- Moodle
- Pinecone
- Pipedrive
- Ring Central
- Squarespace
- SurveyMonkey
- TeamViewer
- WebWave
- Wix
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By tawk.to inc.
- Located in Wilmington, Delaware, United States
- Founded in 2011
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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