BigTime Reviews & Product Details

Ease of use throughout application it is very user friendly but the most is the outstanding customer service I receive when needed. Great staff!!

Recently it is getting more difficult to speak live to a customer service rep. Sometimes you have to check back multiple times before you get someone to chat with.

Many benefits with time and project tracking.

It is giving us incredible insight into our business that we didn't have before with the tracking and reporting capabilities.

They are growing rapidly and with that comes some difficulty getting support when starting up.

Tracking and reporting.

Customer service is always knowledgable and friendly

Bigtime support in on Central time and I am on Eastern time so I have to wait an hour if trying to get support first thing in my work morning.

Bigtime is a complete platform that allows my employees to log their time, and there is an app for their cell phones also. We use as an add on to our Quickbooks software and have been a customer for about 10 years

easy to use. Great report. can handle procurement timesheet and expenses report. easy client invoice

I enjoyed everything about BT . it great

we ar a consulting firm, thanks to Power BI i know exactly where i am at in my billing and activity on a daily basis. We are streamline all of our process using that software

The convenience of being able to suit expenses and hours on the go, without needing to visit the office or submit paper timesheets and expense reports.

The need for a phase to submit things like per diem and mileage, might just be me, but there are times I am contracting out and don't have a "phase" to associate with the overall project.

Keeping all my receipts and mileage logs in one place, without the need to hang on to physical copies,everything is well organized and easy to navigate.

Insightful financial reporting and staff utilization. Deep integration with accounting software.

Activity tracking is too simple to manage our more complex projects. Having to manually add tax codes to invoice line items.

Integrated accounting combining project health tracking and staff utilization. Reducing reporting methods and time, increasing visibility of business financial health.

Our firm explored a wide number of PSA software options for our consulting engineering business and found the BigTime solution to be a perfect fit for our team. The tools are relevant, rapid to implement and well thought out for firms looking to better manage projects, tasks and financials.

The only item we miss is having some of the functionality we enjoyed with ASANA for managing some of the small tasks and back and forth communications for small items.

Better ability to see the work ahead of us as a team. The scheduling functionality and report give us much better insight on what and who needs to ramp up based on the work we sell. In addition, BigTime takes over our time tracking and invoicing software that were previously handled with separate software.

I think it is a very detailed program with many opportunities to help a company grow and stay organized.

Not much to dislike about the program. The only thing that could be added is a vehicle tracking component.

More complete report generating syste.

It is very intuitive and user-friendly. It can link to Quickbooks which is very helpful. The reporting is also a nice feature. This allows us to report our realization, efficiency and profitability. After watching a tutorial video, we have a much better grasp on the overall website and its unique functions. The support team is readily available and there are plenty of sources in the knowledgebase.

The timer could be better functionally. If it was in its own pop-up or more precise, that would increase our accuracy. Right now, it is difficult to remember to reset time. Better labels for report buidling would be helpful. Most of the labels sound the same (i.e. total realization vs total realization ($)). To those with little experience in report-building, it can be overwhelming. Since the application overall has such large capacity, it can be hard to tell where to start in setting up the system.

BigTime runs all of our payroll, invoices, and payments. It's user-friendly qualities have saved our company a lot of time. Again, the report building allows us to take advantage of the other data already in the system from other services. While making our business plan, we used many reports built off of BigTime. The reports can be used for paperwork like business plans or simply financial reports to know where your company stands. Overall, BigTime has helped our business understand and comprehend what is making us money and losing us money.

I had an issue with recording Timesheets in Big Time but BigTime Support Team came to the rescue and sorted my issue out without delay.

The ability for Users to create additional companies in BigTime can be confusing.

Streamlining my TimeSheet recording process.