Unclaimed: Are are working at BigTime ?
BigTime is a cloud-based time tracking and project management software for professional service firms. The platform offers reliable time tracking, invoicing, project management, and reporting. With BigTime, you can easily track billable hours, manage projects and tasks, create professional invoices, and get real-time visibility into project progress and team performance, making it easier to make informed business decisions. Whether you're a consultant, an engineer, or a designer, BigTime is an essential tool that helps you stay organized and productive.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare BigTime with other popular tools in the same category.
Time and billing. Budget and Quick Books integration
We cannot process monthly/quarterly billings as a one-click option anymore.
Big Time has been helping us with reports and making sure the Quick Books integration is working the way it should
Chat support is helpful. Online timesheets are relatively easy for employees to fill out.
Reports are not intuitive and it takes a lot of effort to get setup specific to your business needs. Need someone dedicated to administration, especially in the early stages.
At the moment, mostly just with time tracking.
How easy it is to use. The Knowledgebase has much of the information you need to get up and running ahead of implementation. It is user-riendly and intuitive.
There is nothing we dislike about BigTime. It fits with all that we need and it's easy and quick to use.
Timesheet reporting, keeping projects on track with budget and time allocated, and streamlined billing procedures.
The ability to use for time and expense reports, allows us to use these reports to prep payroll and expense checks.
Its a bit complex and takes some getting used to.
We have been able to track time spent on projects better after deploying Big Time and keep a closer eye on resources. The time sheet function has made our payroll reports easier to produce than our previous platform.
We are a small firm, so the syncing ability with Quickbooks is a big selling point for our company. It has been so helpful in verifying information. The sync feature also allows us to create projects in Bigtime that aren't in a billing phase yet and hold them there until we are awarded the project.
It's a little early for this question for our firm, but my only complaint so far is that the invoice template is not as customizable as the templates in QuickBooks.
BigTime saves our admin and accounting department so much time. We previously tracked time in Quickbooks, which was all input by hand. With BigTime, employees log their time, and with a few buttons, we can send all of our employees' timesheet data to Quickbooks for payroll. We are also delighted with its ability to track time spent on phases. We are excited to use the data from our first year using BigTime to reconfigure our fee structure.
Access to the live Chat and instant responses.
The option to have a dial in service to be more efficient. Sometimes words cant get through the way we think it.
Creating reports that fit my Project Management role.
The team at Big Time has been the most helpful. Example, Tyler Gubser solved my issue with new projects coming over to Quickbooks today via Zoom after the online chat was insufficient. Big help!!
The only thing I dislike about Big Time is the workarounds connecting to Quickbooks. Unfortunately, it is out of their control. As long as they remedy the issues as they come, I will continue to benefit from the program.
Tracking projects and fee in an accurate and timely manner.
Tyler Gubser was very helpful in my request. He couldn't answer the question but got back to me right away.
Sometime I can't get an answer right away.
BigTime assists us with our time tracking, invoicing, expense and project management.
The ability to get support through chat quickly is amazing. The support agents are always very quick to respond and super helpful.
There are still some additional features that I would like to see BigTime add. I'm happy they have feature requests.
BigTime is helping us organize our expense, time tracking, project accounting, project tracking, and invoicing.
The onboarding process was great! The support we received was wonderful; when we had questions in between scheduled meetings, the staff was always there to answer them in a very timely manner. The software is user friendly, and the mobile app is great for our field personnel.
Trying to make some changes to our invoice format is sometimes tricky, but the support we receive from the staff has always been great and made things work the way we would like them to.
Our company has benefited greatly from the time tracking system and the invoicing system being integrated into one software package.