Workamajig Reviews & Product Details

I love the look of Platinum. All in all, the layout and functionality are more intuitive.

I do miss the customizable dashboard feature. Formatting for tasks could also be worked on.

Time tracking, traffic management, task assignment

I love that it can house so much information project by project & that i can copy over my time sheets daily

The program sometimes lags and I struggle with projects to approve

budgets, estimates & schedules are easily tracked & maintained

I love the calendar scheduling as it syncs with all of our offices different calendar programs and always provides a pop up to notify our team of urgent matters.

Difficulty tasking people to multiple projects.

Corresponding the account side of the business with the creative teams in our company. The biggest benefits is that it is a central hub where any department of our office can access invites, JIFs, and all applicable client information.

The way the system allows tasks to be done without having to load additiona pages.

It can take a while to load the projects screen when there are quite a few projects.

It’s great for our CRM and project manager

Clean look and feel, layered pages to know how far down one path of navigation you have already gone, multiple ways to get to similar information based on preference.

Sometimes the navigation feels too layered, like you have to go all the way back to the beginning and start over. Scroll glitching can get in the way. Sometimes the loading of information takes a really long time compared to Classic Workamajig.

Project management system to house budget, timekeeping, deadlines, task directions and information, and team communication. Billing that directly connects to labor and expense costs are providing us with business information we've never had before as a small agency.

The ability to tie project organization with time management and billing

The system is so full featured it can be cumbersome sometimes.

Centralizes project information with convenient access.

The ability to track projects and tasks with an automated workflow.

The system is not that intuitive and requires lots of setup

Project management is key to keep our projects moving. This system allows us the opportunity to get a global view of our projects and reallocate if needed.

I like the interface. Some of the new features are helpful.

Some of the classic features are missing.

Trafficking, Time management

The new interface is much more agile than the flash version. The ability to drill down into levels of information within a project with speed and ease is a real time-saver. Drag and drop within Scheduling is a game-changer for me. Frankly, we had moved away from WMJ as a traffic management tool as not only was it time-consuming to reassign tasks, but we needed a comprehensive overall view that was easy for everyone to digest- looks like our problem is solved! Looking forward to rolling out Deliverables with our clients- again, the efficiency of keeping all information in one space is critical in an industry where account managers travel and/or are often off-site.

As Operations Director, my role encompasses both the Project Management AND Resource Allocation roles in Platinum. I'm finding it cumbersome to need to toggle between the two.

We've had success with using the CRM functionality to more accurately forecast pipeline. I can see the Twitter feed in the contact view being a great tool for us in fostering and maintaining contact relationships. In addition, the improved features of Deliverables will be a great asset to our team in tracking project history. Looking forward to rolling out the Conversation element to our team- having everything in one spot has been our goal, and this will help!

The customization to fit your company needs is outstanding.

There is a steep learning curve. Many things to learn. Especially the customizations.

Solve time and cost management for projects and clients.

WMJ has a lot of features that are really helpful for keeping projects on track and analyzing them.

It can be complicated, lots of features go unused because they're not all that intuitive. As a bookkeeper, the financial side of WMJ can use a little work.

WMJ support is always really helpful and will respond in a timely manner when some oddball issue comes up and I can't find the solution on the support website

Workamajig allows you to find and search for projects in several ways and is very easy to navigate.

Workamajig is limited in how much you can customize the display options for each section.

Workamajig has been very easy to learn and incorporate into our business model. We find the flexibility of the type of projects you can track a great help as our needs change.

Pretty easy to navigate and a good program to keep track of billing

timesheet submission is not that use friendly

Billing, timesheets, timelines, and resource management. Good billing system.

Workamajig is a great way to track time. I have actually learned how incredibly useful it is now that I have tried to use other services, which do not allow editing in the same way. Workamajig allows you to add non-consecutive time and use a timer, which is crucial for a busy professional.

Workamajig has had issues over the years (I have used it for ten years, so I have seen many versions over time). What I will say about issues I have had with Workamajig is that their support team is more than enthusiastic about setting up training sessions to help. But, of course, whether you have the time is another matter!

Time tracking is crucial with Workamajig, but we also track project flow and highlight deadlines. I think that Workamajig is a great product to use when you need to download a list of all projects you are tracking simultaneously.

I like that I can share files and links to resources with my team and they are accessible to everyone in my organization if they need to access those items. It also lets us communicate directly within a thread on each specific task we are working on so there is never a lack of context.

Workamajig offers the ability to work collaboratively on files on-platform, but the tools to do so are extremely limited. The best course of action always seems to be downloading the file and editing it separately, and then re-uploading it again, which feels like adding what should be unnecessary steps.

We are solving workflow and project tracking/management problems, and we are also using it to track time spent on projects across the organization. It allows us to better budget and forecast resources for future projects.

I have used Workamajig at 2 different agencies and imagine it is the status quo for many. Their customer service is top notch which is great because every agency runs a bit different and thus uses the software differently.

The interface is not modern, and you end up with many overlapping windows. The project management features are not as sharp as ClickUp or Asana - we don't use them.

We use the platform for time keeping / alignment with projects, estimates, billing, and purchase orders. It streamlines the interactions across teams, including creative and accounting with the AE.

Wag has a great tool for communicating tasks with colleagues

The server becomes interrupted often, estimates and tasks sometimes do not save, a lot of resubmitting has to happen, time sheets don't get accepted. Overall a very finicky platform

Interoffice communication, organization, and scheduling of production tasks

Ease of use, saving projects and assigning projects

A little confusing at first. Takes time to learn.

Managing assignments for team member

I like the way that tasks are organized by date.

I hope there is a way to send back a task to previous person.

Project management and share files across the board including the client side.

I like the ease of tracking time across multiple job numbers in an organized grid view. I also like that you can see a full project schedule including dependencies and a Gantt chart view. I have used several project management tools over the years and this is one of the top options.

Sometimes the interface isn't the most user-friendly. In order to assign a task to someone through our Traffic team, you have to go through the project settings to leave a comment for them and set the status to Assign. It is a few clicks away when it could be easier to have on the first project view page. Compared to Teamwork or Basecamp, there is not a way to have a comment thread on a task.

It helps our agency organize multiple jobs for a variety of clients as well as track budgets for each. Account teams and project managers can easily create tasks to be routed to creatives.