Workamajig Reviews & Product Details

The interface / functionality is great. you can drill in, drag/drop. control a lot more then through flash

so far what i've found is in the schedule screen assigning people seems to take longer. you can't mass assign people instead you have to add someone, save, then assign someone else.

CRM for sure will be something we'll start utilizing more of, billing worksheets, and retainer / campaign billing. figuring out over under utilization of projects.

Platinum is a very intuitive product, and we are looking forward to growing our agency and streamlining our process and workflow.

We would love to have a Workamajig Support staff member come to our location and do a deep dive into what we are doing right and what we need to fix. One-on-one would be great, in person.

We are still in the early process, but are looking forward to the many benefits to come.

That it is now HTML5 based! This will automatically broaden the adoption due to an improved UI. Well done!!

I would like to see more ability to move various fields into other locations (than their native location) within Workamajig.

We use Workamajig to manage all of our creative solutions for numerous internal and external customer.

I love that WMJ keeps things moving and streamlines project management. I can see exactly where a project is, the team assigned to the project and confirm that we'll meet our deadline. WMJ keeps things organized and offers an efficient and effective means for marketing reps, designers and clients to communicate, thank you deliverables!

WMJ is so complex, it can be overwhelming when you first get started, however this isn't a negative. Once you're acclimated you can really tailor WMJ to meet your needs and improve efficiency within your team.

WMJ is helping me reduce client proofs, specifically via deliverables. This feature streamlines revivisons and allows for better workflow.

Workamajig allows our agency to have more headlights into our future. By planning ahead in such a detailed way, we can make better business decisions and also deliver on our client agreements more efficiently.

It bothers me that there are inconsistencies across modules/areas of WMJ. Things mean the same thing but are named differently. It's also a tough program to onboard to, because it's so all-inclusive.

Capacity planning/resourcing and scoping projects accurately

It is a user-friendly tool. Support is only an email away. The ability to have one-on-one indepth trainings with a Support Team member is extremly helpful when navigating through new process and procedures for a growing company like MarCom Group.

There are many aspects of the system that are not used, because the general user is not aware of them. When enhancements, fixes and upgrade are made are made to the system, we are notificed with a pop-up, but often it is not the right time for me to investigate what has changed and how it may be of benefit. Perhaps I'm asking for more training for enhancements.

In addition, we use the system to record time. It can allow users to record their hours directly from the project, rather than inserting on their time sheet.

I like that when you learn the process, it's intuitive and difficult to mess up. I also like the billing and accounting feature. The Acct. Manager training.

The invoice designer is cumbersome to use. Sometimes it crashes on me. Limited functionality for emailing invoices out.

Invoicing client regularly. Tracking time accurately.

That it has the ability to capture just about everything in our workfliws if set up and you used properly

We have found that we don't know what we don't know what the system capabilities. A few more over arching introductory. Look what you can do, videos would be helpful.

tracking and reporting

I like that WMJ is very robust. We use very detailed schedules and this allows us to do so and pull a lot of useful data from the reports. I also like the option to create custom views to use for different business functions. For example, I have a specific view I use when billing, and a different one for our production meetings.

It can be very slow at times. It is so robust that sometimes you need to peel back the layers of an onion to get to the root of an issue and find a solution. Checking or unchecking a feature may uncover new ones to navigate - which is good but leads to a lot of troubleshooting and discovery.

Again, robust templates and schedules are a must in our company so that is a benefit of WMJ. The new resource manager features are going to be quite useful in the future as well once we get our data input correctly and define best workflows.

I love the fact that estimates, hours, budgets, finances, purchasing and all things that go into running a successful creative company are tied together. Client, project and operational costs are all available in one system. I also LOVE that I can create custom reports and schedule them to automatically be sent out. While not all data sets are available in all reports, the flexibility is really incredible.

Workamajig is a beast. Because there is so much "in" the system, working through data, reports and finding your way is sometimes cumbersome. There is definitely a learning curve the first year or so, but the training and support we have had available was very helpful. In some instances we've had to hire outside consultants to help "build" our system, but it was well worth the effort and expense. 5 years in and we utilize almost every aspect of the system.

Insights from all the data throughout the system is helping us make financial, personnel and resourcing decisions. And as we grow we are needing more resourcing help and Workamajig is doing that.