Workamajig is a cloud-based HTML5 project management solution built for creative ad agencies and in-house advertising teams of all sizes. Primary features include opportunity tracking, project management, time tracking, resource management, and complete finance and accounting. The platform can reliably create project tasks, assign them to people and collaborate on these tasks from a single message portal to help seamlessly facilitate collaboration.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Helps me keep myself, my colleagues and all our many projects organized and gives us all great insight into each project and the financial status of each project.
That there isn't a mobile app available so I could use my iPhone when I'm not in front of my laptop.
Workamajig essentially combines all the separate systems (ie. spreadsheets, Harvest, Asana) we were previously on, and allows us to take care of it all in one place. It's more efficient, more organized, and allows me to have a better handle on all our projects and everything going on in the agency.
Everything all in one place, and the ability to drill down and find out where the numbers came from.
Learning curve is a little brutal. Some things are not as intuitive as I would like.
Everything in one place. The ability to have reports that are meaningful to the business.
Workamajig is the perfect platform for any agency looking for robust features, flexibility and all-around competitive pricing.
Nothing glaring comes to mind. Workamajig does so many things so well!
Forecasting (both financial and resources) and project health monitoring. The Workamajig platform provides all of the business intelligence needed to keep our business efficient, optimized and profitable!
I like that I can submit deliverables and then task the appropriate people to review my work. It is very nice to then have those deliverables readable and within workamajig for comments/reviews.
There is a lot to learn about how workamajig works. That is one of the bigger downsides. Another downside is sometimes files do not load within the file viewer, which means comments and reviews do not load since they are attached. That is a pain to try to work around.
It helps our company stay on a timeline by assigning tasks and deadlines. It is nice to have a place where everything is self-contained for each job we create - conversations, files, specifications, etc.
I love workamajig because you can schedule all your tasks and assign who will take care of them and when they are due. It is fantastic and no other software compares
I dislike the predecessors You can remove them from your schedules which is highly recommend just in case your project goes over the estimated time.
Workamajig is making sure my projects are moving and love the to dos and how you can make detailed notes on each project task. My business has moved forward and seamlessly.
There are so many project management systems that are great for software development and if you pretend hard can maybe used for other things. Workamajig is purpose-built for time and work tracking for Communication departments; Marketing, advertising, media, the works. You can build editorial calendars, track revision cycles, do in-line edits and manage costs all in the same program
Some of the features can be daunting if you don't have a full scope of how every piece of the system works. It's set up to allow for siloed work, but fails when you try.
It's easier to keep track of deadlines, juggle steps in tasks and ensure that things happening when they need to. It also helps us produce hard data around what our day to day jobs are and how spread thin we are.
Workamajig helps me easily create project dockets that contain briefs and proofs. It helps me stay on schedule, easily track my time, input reminders for meetings and tasks. It also is a great platform for sales forecasting and invoicing. It does it all for our agency and allows users to customize a dashboard of the items they need to do their job.
I really can't think of anything I dislike personally, however I have been working with this software for years now and everything is pretty intuitive for me. Some new users may find that it takes some time to wrap their heads around everything available to make the most of all the various reports and tools available to maximize efficiency.
It gives our agency a centralized area to archive past projects, manage new projects efficiently and pull reports on the overall health of the agency all in one platform.
I like the interface of Platinum much superior to the old variant, principally in light of the fact that my inventive group acknowledges this interface substantially more. It's progressively natural and absolutely simpler to use on a versatile/tablet. The windows stack pleasantly on one another and it's a smooth form of the database
What I detest about Workamajig is the absence of usefulness between syncing your google logbook with your workamajig schedule. When endeavoring to do as such, time ordinarily copies and afterward it shows up as though somebody has twofold crafted by a specific errand or meeting than they should. So all things being equal, we have needed to un-sync these schedules. That implies on the off chance that you get a gathering notice inside your google date-book, you at that point need to go into your workamajig timetable and make precisely the same gathering notice with the goal that it hinders your schedule likewise.
It is extremely simple to follow your time. It's conspicuous when you've achieved your distributed time on a venture. Thus, planners are increasingly aware of their time spent on specific assignments. Records are likewise simpler to discover. Record directors, for instance, can without much of a stretch scan for a task, survey the first notes and look in the "documents" segment for PDFs. It streamlines the procedure and takes into consideration speedier turnaround times for customers. The program likewise helps with giving future time appraises as you can look into the definite number of hours all colleagues spent on a task.
Their support team is the best. Very fast and helpful. Had a great experience with them and for sure will be using their skills. Amazing team!
Nothing that I've noticed. The only thing I didn't like, the support team helped me figure out.
We are an agency, so it's very helpful with organization and communication inside the company.
I love that you can assign tasks to other users and track time.
It does not always work correctly on safari.
Easy to track the number of hours used for each job. We can see how to save time.
The ability to view multiple windows at once
The timeline view is hard to view. It is difficult to view multiple timelines at the same time.
Tracking time and managing projects
It's really easy to use. I'd never used PM software before, and I had almost no learning curve.
The only thing I don't like is not being able to go back to tasks after they are complete.
It keeps me organized and helps me stay on task.
Easy-to-use tracking system, Various options for design preferences, the real-time dashboards that highlight real-time daily progress, reducing your need to micromanage and reminding employees of what they need to do to stay on target. I enjoy the notes sections so I can let the managers know exactly what I am working on for that time.
Sometimes it can be difficult with the interface when I am deleting cells or choosing a new task. When I am scrolling through the job numbers choices it will sometimes close out of the window when I am not ready. I dislike having to ask the account manager to 'invite' me to the job, it wastes a lot of productivity time.
Time-saving and work productivity to better manage projects
Everything is exactly where we need it to be and it's so easy to navigate
There is really nothing to dislike this software is amazing
Workflow efficiency and timetracking
The integration between projects, work flow and accounting is seamless. The report options are countless and the continuity between screens makes it very easy to train new users. The Workamajig staff has a dedication to making the product better and better which can be seen in their updates to the software each month. In addition, their support when issues or questions arise is beyond question, polite, quick and with a depth of understanding of the software similar to what you would expect your own employees to have when speaking to your clients.
There aren't many things I dislike about the software. I have gotten used to the Adobe Air version of the product that isn't currently supported with Platinum. Perhaps they will offer that soon.
Platinum helps us stay ahead of the curve, looking at leading and laging indicators so we can make the best business decisions. We use the software to see trends and fill in the gaps.
The sleek new look. It still has everything I need and is easy to move around, it just looks better getting the job done. It's easy to find just what you are looking for. I also love that information that is put on the calendar shows as a sidebar. In Classic, most users never used the calendar. In Platinum, all users will be using the calendar.
We use the in/out board daily. In Platinum the board does not stay open like it does in Classic. Hopefully this will be something that can be changed.
The new reports, charts and graphs are very helpful. They allow me to create the graphs and charts in Platinum instead of exporting data to excel and manually creating the same graphs and charts in excel. I save the time and honestly, the ones in created in Platinum looks so much better. I feel this benefits our company, saves time and presents a much nicer product.
I like how easy it is to input the time every day or every week. I specially like the copy feature so I can duplicate time sheets easily when I am working on the same projects for a while.
I don't believe I have anything in particular that I dislike.
It has been easier for me to enter my time every day, I just leave the page open on my browser and enter the hours on every project as I work during the day. With the previous version it wasn't as easy for me.
The interface and all around platform is very intuitive and provides for an easy and great user experience. It didn't take long to understand the flow of the platform.
I haven't been using it long enough to know fully what I dislike about it yet. I'm actually really excited for all of the new features especially with resource manager and on the CRM side.
I am on the business development side so really nailing down the sales flow using the CRM so we can assess the data and reporting for the sales side to really be able to see how we are doing.
Two days before rolling out WMJ to our agency, the client portal and project manager were released. Made the decision to use Platinum rather than classic (flash based), due to the beautiful interface. It allowed a lower level of angst among both our internal clients, but staff users. For clients, It is more intuitive to use and requires less training than classic. This is a huge time saver for the few of us on my staff who are handling the training. Honestly, it is still a bit buggy in a few areas. During a roll out this has not been ideal, but the WMJ support staff have been EXTREMELY responsive to get us back on track. Thanks so much to Randy and Esther who are my rock'n team, and all the engineers!! Since WMJ just launched, plan on implementing the "Workamajig Way" which is a best practices approach to utilize the built-in functions of this very powerful tool.
Log-in credentials - Currently have to input every client log-in request (insert hair pulling). A client self-created log-in account would be such a huge assist (with review by WMJ admin). Understand, from the 5.0 conference, we may be able to use SAML. Emailing tech support - I would rather be able to call and speak with my account manager directly. Emails are cumbersome, especially if in a different time zone. So WMJ, hire more support staff to reduce the client load each manager has. It will make a huge difference and be much appreciated. Online training - Ugh. Only an hour a week is not ideal or practical when there are so many questions. More updated/current online videos showing how-to in all areas would be wonderful. A step-by-step guide in the program would be helpful to our clients (and us). Online help guide - Somewhat helpful, but needs to be more in-depth. Not all aspects are fleshed out enough to answer many questions asked. Security groups - A more detailed explanation of each specific permission. Some of it seems like in-side baseball. Terminology - Use the same language throughout the platform, guides and communications (e.g. tasks, assignments, task assignments, etc.). It will keep the confusion to a minimum. Language - Only in English. Our clients globally need to see the platform in Spanish, French and Arabic. Heard at the 5.0 conference that at least Spanish and French will be added, and will be user activated.
As the internal marcom production director, I was tasked to find a "one stop shop" portal for our internal clients. This was particularly needed for our colleagues overseas and in U.S. regional offices, in addition to the ones in our building (about 4,000 total). This meant all project requests for all creative needs must reside in one place and be customized (we currently have four, with two more on the way), and accessible from anywhere. Project requests need to be directed to the right project managers for review to avoid silos and gaps in coverage (connecting the dots). Production had previously managed only design projects. Our mandate was to now enable all marcom units with a staff of 50 (communications, social media, advertising, web, video, print shop, marketing strategy, Hispanic marketing and editorial/writing) to have projects in one location for easy review, management and reporting. Part of the reporting requirement was also to track time spent to show how resources/staff are being used (or overused), and which clients utilized what percentage of services (currently free, except for printing). It should show the metrics why more resources/staff and a charge back system are needed. Oh, and it should be easy to use to meet 100% use worldwide.
The interface / functionality is great. you can drill in, drag/drop. control a lot more then through flash
so far what i've found is in the schedule screen assigning people seems to take longer. you can't mass assign people instead you have to add someone, save, then assign someone else.
CRM for sure will be something we'll start utilizing more of, billing worksheets, and retainer / campaign billing. figuring out over under utilization of projects.