Workamajig Reviews: 3.8/5 — Good for the Price

I'm a fan of the broad range of solutions provided as well as the integrations available.

The UX is atrocious. Maybe some people like it - I would call it "anti-intuitive" - I've been involved in web development for years and still am struggling to comprehend the benefits of this setup. That being said, Worka is not the only tool that makes me feel this way.

Basically timesheets - although I've used it for many other purposes. I like the consolidation.

The simplicity of the platform. All the visuals are clean and crisp.

It's very difficult to navigate and there is some duplication. I wish the systems talked to each other more within the platform and that it worked with Strata better.

Time coding and invoice management.

I do think it has a better interface than the previous version. I do like the Ghantt charts!

It doesn't have all of the functionality I like that would make it more competitive to things like Basecamp or Dapulse (I forget their new name). The chat/commenting features are also wonky in how they display. Didn't like that.

Project management. Keeping things on track, communication open, and it done on time.

Easier to see and use. TImesheets are easy. Looks more inviting.

Not intuitive. Lots of layers.Makes it hard to complete estimates and project assignments and such when you have to drill up and down through different layers. Keep it all in one place.

Not much yet - it does help me see projects a bit easier.

the categories and functionality seem to be inclusive of the basic needs

the user interface seems a little hard / not intuitive

project management, billing time tracking

The new platinum timesheet is much easier.

The mobile app is horrendous. Super difficult to use.

Helping manage my employees time efficiency.

How granular you can get with billing and budgets

The site can be slow to load at times and often needs to be refreshed

Easier mobile experience

Cloud based system that allows for multiple users to electronically track together in real time

System is not intuitive and takes alot of effort and energy to tailor the system to your business needs. This is so much of an issue that there are independent contractors that have established their own consulting business to specifically assist with Workamajig implementation.

We are tracking schedule in actual time; the online system works remotely so you do not need server access to view schedule/related documents.

Ability to automatically create job numbers. It works for those who operate off one larger project codes. However, with so many tasks within the project, things can easily get lost.

They don't make it easy to set up workflows. In theory it should be easy, but there are almost too many settings and not enough selections to get a workflow started. Not for any first timer.

Digital project management. We operate off of job numbers, so that was a plus. Wish conversations and tasks would just be combined. No reason to have a separate conversations section that can't be associated with a task. The benefit is it took us digital.

It's easy to collaboratively work with multiple people, set and see job duties and assign jobs to different people.

Way to many updates that actually never do anything but ruin the work flow. It's extremely slow and always lagging. My team runs into uploading and saving issue multiple times a week.

Job organization

I like that Workamajig (WMJ) allows you to track time, check your team's tracked time, and know where in the process you are at for projects.

I am not a fan of the interface as it is not user-friendly at all. It has a very high learning curve, which is to understand the basic nature of the platform. To use it in an expert sense seems near impossible. I am not a fan of how it is set up because it is not designed for digital projects that do have the initial work but need constant maintenance and supervision. It might be suitable for an agency, but as an internal organization, it did not work well at all.

It is a decent project management tool. It helps know where projects are in the process and who is working on what. It is also helpful to know how much time it has taken to finish projects to estimate for the future.

Ability to organize projects and track deliverable approvals

Clients trying to learn it is very difficult. The ux design of the system is abysmally complicated and not at all intuitive.

Getting approval and having a record of that in an easy to find fashion is incredibly helpful. Since our clients are still internal, we offer have to go back and verify that things were signed off on.

Brighter interface than previous versions, more customization

You can’t open multiple widgets/projects at once. You lose the functionality of comparing projects/schedules/budgets side-to-side.

Benefits have been the ability to track every event in a campaign from start to finish. Everything has a trail so you know the status and steps that have been taken even if you haven’t followed a project from the beginning.

the borderline attempt at a functional user interface

glitches, menus that simply don't work, fluff, sections that are difficult to find

ties in timesheets and various accounting functions into one suite

Easy to navigate and enter information. The GUI is clean and clear. Clutter seems to be well managed. The way Workamakjig has "page" flyout outs from the side keeps clutter down. It's surprisingly simple and clean. Probably one of the better GUI interfaces compared to other CRM tools I've researched in recent days.

Does not integrate with Outlook very easily. Requires IT involvement. I would like to integrate to Outlook without IT support. The first thing I did when Workamajig became my current and company selected CRM is I went to the app store to download the app. Nothing! That was a major surprise. Maybe you have as a work-in-progress that I don't know about. Either way, it's a must have in today's world.

For me, it helps manage client activity. From a sales perspective, Workamajig is probably not the most sales person friendly, but it gets the job done. I would be great if I could stay connected to my clients using a mobile app. Pipedrive, Hubspot and several other all seem to be mobile friendly. If Workamajig wasn't just for the desktop, I think it would have a lot more potential. For me, I rely on it to keep track of sales activity. Reminders fall short so it would be a nice feature to have also. Again, maybe it's all user error?

I don't mind the time-keeping function. Pretty straightforward.

It's far too robust for the average agency. If an agency were to use Workamajig to its full extent, no one in the agency would need talk to anyone. Everyone could do their job via the system, and everyone else would feed off the prompts, notifications, tickets, etc. But in reality, no one group of diverse individuals will ever use a system so perfectly. It's not realistic. It requires too much precision. It requires too much time. In our agency's case, we would take longer to log a project into Workamajig, and follow the appropriate steps, than to simply complete it without using Workamajig. Honestly -- it's too much.

We don't use Workamajig for anything else but time tracking.

Timesheets, estimating, budget management, invoicing, and revenue recognition are the most beneficial features. Resource management is also a great feature.

The UX isn't very intuitive and managing integrated projects and campaigns is clunky. Everything is focused on the project, which makes it cumbersome to see dependencies and reporting across hundreds of projects. Because we're using a limited feature set, WMJ is an overpriced tool.

Workamajig only benefits is from a financial management standpoint. We do not use it for project, campaign, workflow or resource management.

Changing the project status works well to be aligned with other members of the team

It's deorganized and hard to keep track of the projects you've been working on

It helps track project hours but it's not the best tool i've used, It meets it's purpose but it doesn't give a good user experience

I like that this platform has multiple uses, combining project management, time sheets and financial resources in one space.

The program is a bit clunky. It’s also not as intuitive as I’d like it to be.

I’d love to learn more about how the program works, but unfortunately haven’t had the opportunity.

It’s better than their Flash interface, at least. And it works with my password manager, unlike the Flash interface.

Time sheets should be pre-filled with projects and tasks, rather than requiring me to remember to copy my time sheet before submitting it.

Captures time spent on projects so clients can be billed. It has other functions, but that’s all I use it for personally.

It has a nice design and I like how you can give different dashboards by role, i.e. PM, or creative or admin.

It takes a lot longer to build a schedule then in the older system. I.e. you have multiple steps in Platinum that use to be one step. It is always very glitchy, i.e. when I hit duplicate tasks, sometimes it does it, sometimes it does not. It does not seem to be dependable and my team seems to lose a lot of their work when working in platinum.

Traffic and staff utilization, project budgets and profit analysis.

Not much honestly, it has been a very unintuitive experience and aside from the fact that it is a legacy tool, I'd avoid it.

The interface is unintuitive. Things do not automatically make sense and you don't always understand what a feature is. If you wanted to change settings, you'd have to dig way deep to find the function that allows for that. There is no good integrated onboarding system (no tool tips, nothing). Project setup is messy and not user-friendly. And the way conversations are set up! OMG. Everybody struggles. There's not very much to like about Workamajig from a project manager/contributor standpoint.

Logging hours. Not too much else that other software don't do better.

It seems like the platform has really powerful features, but the interface is so complicated that I can't figure out how to use them.

The website is not responsive and is difficult to use in different browser sizes. It takes so much time out of my day asking colleagues to manually add a new job to my time sheet. The ''copy week' feature is not intuitive and leaves me going through extra steps every week to keep all my usual codes in.

I see the potential for it to help me understand how I'm tracking against my allotted hours for a project.

Workamajig offers many opportunities for workflow management and has the ability to scale as your business grows. It's many functions allow you to pick and chose how your team uses the product in a way that works best for you.

Based on aesthetics alone, it leaves a lot of room for improvement. But all joking aside, workamajig is not particularly intuitive by means of usability. This decreaes usage across the team. It can do SO many things, but that is not always a good thing.

Project management within the creative studio space, ability to track deliverables and communication within a team. Can hold massive amounts of data for a variety of projects.

Ability to track time and projects to keep the team informed

Workamajig is clunky and not as functional as other platforms I've used

Project management, time tracking

Truth be told, there isn't much to like too much. But if push came to shove, the best features are the intuitive names of different sections/tasks, and the application is definitely superior to simply using the website.

The software has an extremely clunky interface; additionally the platform seems to be always undergoing changes (often releases that change many features), but no issues are improved nor are there ever any UX enhancements (which would be welcomed).

Time reporting and client/project/task level billing.

The diary notes/ability to keep projects organized

you always have to reload & it never seems to work

project management

Integrates with Jira time logging. Simple to submit time for review each week. Navigation is simple.

The UI/UX takes a bit to get used too and it also doesn't look as appealing as other time sheets. Filling in expense sheets can be a huge pain. Especially when uploading images.

Sometimes complicated changes on JIRA does not get applied to WOrkamajig. Such as updating time, changing dates of the time.

The fact that it no longer uses Flash is the only improvement i have found over the old Workamajig.

Clunky UI. Doesn't have all the tools I need from Workamajig.

I guess I'm trying to do timesheet, expense reports and do the occasional project query. I haven't seen any benefit to using Platinum over Workamajig except for the fact that it doesn't rely on Flash.

The dashboard - allows me to easily find my projects.

Not being able to attached anything to a diary post

able to record time