Workamajig Reviews: 3.8/5 — Good for the Price

Workamajig allows us to easily open jobs that come into the agency, assign team members to work on it, create/manage budgets, and track our time. We have a process that is repeatable thanks to templating.

We often find ourselves wishing Workamajig was a bit less cumbersome or that it could do more all-in-one work, like allowing us to easily share/markup documents associated to tasks that we've opened in jobs. It's possible that this is a functionality, but it's not intuitive or easy to uncover.

Workamajig is used primarily for us to track jobs that come in and out of the agency. We track our time here, use it for accounting, and we also look at the team's workload in the traffic view. It's helped us centralize these tasks.

The tasks section breaks down projects by schedule very nicely, so you can see all due dates for upcoming and past projects where you're assigned. There is also an indicator that shows if a task is ready for you yet, which I like.

Finding projects (especially ones you aren't assigned to) can be a little difficult. I also wish there was a checkbox instead of a percentage bar for checking off tasks.

Cross-department project management is more straightforward with Workamajig. I've stayed in silos in the past, but now work with other departments and Workamajig solves all of our needs while providing a way for further communication.

This is a super comprehensive tool that allows teams to collaborate on creative projects, communications, publishing, print, etc. We switched from another software to this and this streamlined the processes so much better!

This isn't a simple tool when it comes to digital comms or digital projects. It can be done, but I think there are much simpler softwares that truly give teams more capabilities, and all in one place

Working from home and designing different projects is so easy with this tool. Everyone has the ability to comment, edit, approve, etc. and collaborate on things in this tool, very easily. It improved our business by turning 7+ different meetings into one introductory meeting, teamwork all in one place, workflow assignments and a final meeting after all approvals are received

I loved the integration capabilities of WorkJ. I was one of the early adopters for our company and appreciate the ability to align teams and objectives within one system.

I think there's so many capabilities that it can get a little complicated. Your team will definitely need trainings and may need to outline needs before jumping in, otherwise it may get overwhelming.

I am no longer with the company that used workj. However, we utilized the system to manage team projects.

Integrating teams, projects and scheduling is efficient. With all of the projects we work on, it is easy to look up projects by campaigns and by project request numbers as well. The ability to customize our spec sheets and schedule templates is a plus. Also, I like the notification options to help keep up-to-date with deadlines and important conversations and updates.

Load times can be slow, some features could be improved for more efficiency (i.e. check all to remove multiple spec sheets from the original project request)

We are communicating slow load times. They've provided some solutions as we work on hundreds of projects per day—still a work in progress.

I like the easy features that allow for you to see burn per project and how you're tracking towards your estimate.

Can be glitchy and sometimes freeze. For some reason it crashes often.

Percentage of burn is easily calculated versus on an excel.

Every user has their own dashboard and can easily see what their tasks are for that day, upcoming and what they may have fallen behind on. I also love that as a Project Manager it is very easy to reassign tasks to other team members.

The intro training leaves something to be desired. If you are familiar with PM software like Asana, Monday.com, etc., it will be easy to catch on. However, if you have never used this type of program before, it is very different. I think it would help if the training were more customized for the company processes.

Workamajig will enable us to merge three systems into one. We will have better visibility of projects company-wide. Licensed status for component artwork will now be able to be tracked for status within combination items. It will help to eliminate communication gaps, multiple emails and disparate systems.

I've used Workamajig for years, and it has evolved for the better since I first began using it. I like the ability to search for historical projects making it easy to find files and timelines of work from team members that are OOTO or have left the company. It ensures complete visibility into all projects.

It's likely given my role (I'm a requestor and do not manage the actual projects), but I find the status/progression metrics confusing.

A consistent way to request work to be completed across all marketing functions (web, content, social media, email, etc.). Content requestors know exactly what to do and what to expect, making it easy to use. It also provides complete visibility into any marketing project moving across the organization as well as historical files, edits, and timelines.

With Workamajig, the features that I really enjoyed and utilized the most were project review, billing, and the reporting metrics (KPI). With a client roster of 10+ clients, WMJ was an absolute necessity to stay organized with the amount of overlap with project coordination, media trafficking instructions and mass client billing. For example, specifically within the financial aspect of WMJ, what I really liked was the ability to streamline billing instructions for multiple invoice types. The different options for time and materials, fixed fee and retainer bills made it easy to navigate and tailor per client scope and individual need. It was helpful to have all of the prior month's billing instructions noted in the system to revisit and review in the future for reconciliation/reference where needed. WMJ helped me to improve project management, billing and finance, reporting and so many other project tasks. WMJ ultimately made our clients' work easier tracked and managed, which led to higher productivity and improved efficiency. This was really the most robust solutions systems that I've worked in and it is totally worth the financial and learning/implementation commitment.

When I first began using WMJ, it wasn't the most user-friendly; the interface wasn't great or very intuitive but the experience did improve over time! It seemed like because the system functionality was so complex, it didn't allow for smooth functionality (some modules performed better than others). Some functionality did not link into specific sheets/forms like it was supposed to. Sometimes some modules did not "talk" to the other modules. Also, although I loved working with this system, Workamajig did not always allow for the most seamless transition after undergoing updates. There always seemed to be bugs (at the most inopportune times) that would sometimes hinder and affect client work needs. There would be times when our in-house IT team would try to reach WMJ for support and sometimes timely solutions were not in reach. Desktop support was better accessible as opposed to mobile support; however overall WMJ seemed to have a responsive team. Once an issue was noted, their support team would follow up with communication notation and improvements.

They key business problem that WMJ helped me to solve was related to scheduling multiple projects for assignment to cross-functional teams and then tracking against those deliverables through project completion. Workamajig also allowed for greater team collaboration and reinforced project communication and accountability (between teams). It really helped our agency and client account teams organize multiple clients and accounts by specific tasks and dollar amounts. YoY analysis helped me to see just how much efficiency we'd gained with WMJ's implementation. I also was a big proponent of re-visiting project burns to see the level of efficiency we were helping to drive for our clients, (as opposed/compared to those same project-types, in a world without WMJ.)

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I’ve been working with Workamajig for over two years with an in-house marketing group. It helps me as an admin to keep any eye on all projects, tracking schedules and time. I find it to be an easy learn for all users and not overly complex.

I can’t say that I have any dislikes. I’ve been working with it enough that some of it becomes intuitive at this point.

It has streamlined the work process for my organization. Having all elements of a project in one place helps maximize work efficiency.

I like that everything is centralized - hours tracking, reporting, scheduling, traffic, new business, and project manager. We historically used multiple tools at our agency, some of which did not sync

Making schedules is time consuming and really needs at least one dedicated person to input and manage workflow.

We have been better able to forecast resources (people available to work on projects). Additionally, it's great to be able to see new business leads to on-boarding and monitor the time that goes into each of those new business efforts.

Workamajig Platinum has helped our agency improve workflow and time tracking exponentially. Witht the preset project management tools available, you can create project templates for an account team to efficiently manage each task. Along with this is the time tracking ability. With all of this living in one place, billing our clients has become much more automated.

The user experience and design could be improved to make navigation simpler. Right now it seems like it's still in beta.

Our workflow has improved drastically. Prior to using Workamajig Platinum, each client had a "custom" workflow dependent on the Account services rep's recommendation. Now each client has s templated project management flow that helps keep everyone on the same page.

The management dashboard gives me visibility over all my projects and insights into issues and possible improvements.

I dislike that so many of the great features seem to be hidden or not available by default.

At our agency, the communication, productivity and accountability have all been improved.

I love the ease of workflow that platinum provides. Projects/jobs are easy to find and keep track of, and communication is streamlined in a user-friendly way.

It is kind of hard to figure out how to generate certain reports and make simple changes--there are a lot of ins-and-outs that the typical user would not know about.

-Project Workflow -Project Communication -Billing -Budget Tracking -Scheduling

It is pretty user friendly. The diary is easy to follow along with and make updates to.

When a task is assigned, often times the email reminder is not sent right away, although this could be a traffic issue.

It is easy to add multiple people from different departments to a single project for review.

The information is easily manageable and the layout is very intuitive. The layout is leaps and bounds better than the classic version which is extremely appreciated. The UI is probably the biggest improvement with draws and intuitive structuring of information. Time tracking and widgets are more accessible instead of just put into a menu inside of a menu and a lot of the excess functionality is tucked away unless you need to access it, in a spot where it in non invasive the the rest of the experience.

The overall layout is a huge improvement from classic, however there are still some functionality issues that are somewhat obnoxious. Certain information not linking over and limited functionality that can only be used in classic view (although this is very limited and overall is not much of an irritation). The system can sometimes be slightly glitchy, not sending read reports and update notices, although I am not sure if this is a problem with Platinum or how it links to our systems email / network. The notifications generally allow our project managers to move things along, however we get repeating information and questions if they never get notified about status updates which can slow things down quite a bit.

Time tracking and time management, file storing and transferring. This helps our internal partners with billing and production estimations. Over all it's a useful program that helps with scheduling and keeping track of stages of production and completion on different projects.

The Platinum version has a much better user interface/experience than the original version. I really valued the spotwatch (not sure what it is actually called) to track my time easily.

Nothing I disliked about Platinum. It is much nicer looking than the original/older version of Workamajig, which had a very dated aesthetic.

Tracking time - helps with project efficiency

I like that everything can be in one place. Everything from project management to billing, and time can all be in one place. I also like that it can be customized to our particular business, needs, and shortcuts/preferences.

It takes a little while for personal preferences to get updated, there is definitely a learning curve, and sometimes it can look and feel busy.

We are solving how much overhead is actually being used and how much we can really bill our clients. We are lowering our overhead percentages and utilizing workamajig to be more efficient therefore bringing in more money/

All facets of our company use Workamajig to compile notes, updates and roles/responsibilities for each client. Having everything in one place has made it extremely helpful for us to manage workflow and time code accordingly.

I have not used many tools like Workamajig, but generally I'm very happy with the platform. It can feel a little clunky at times, but generally I do not have any dislikes.

Primarily utilizing the tool for Diary Entries that can be shared with the full team to keep everyone informed from meetings, client meetings, etc. This has helped us save a significant amount of time and has kept lines of communication consistent amongst teams.

I love the look of Platinum. All in all, the layout and functionality are more intuitive.

I do miss the customizable dashboard feature. Formatting for tasks could also be worked on.

Time tracking, traffic management, task assignment

I love that it can house so much information project by project & that i can copy over my time sheets daily

The program sometimes lags and I struggle with projects to approve

budgets, estimates & schedules are easily tracked & maintained

Workamajig Platinum has a very clean and simple design. The layout is intuitive which makes the introduction for using it easy.

Everything is pretty simple. There really isn't much to dislike.

I am a temp employee and my work days/hours are very random. Workamajig Platinum has allowed me to easily log in and record my hours so I don't forget them.

Workamajig Platinum gives your advertising agency a program to put all necessary project information in one central location. Everything is documented, and is fairly easy to use. Additionally, Workamajig is great for looking up projects afterwards. Access rights and privileges are also easy to assign. Also, it's very convenient that Workamajig is web-based and they provide a very user-friendly interface. As an added bonus, the mobile app provides team members flexibility. Project home pages can be customized by the individual user. They can show or hide columns or fields that are the most important to them based on their role or how they work.

If there are very large projects, with multiple components/pieces, there is no easy way to link them up and put them under an "umbrella" project, for example. Sometimes the "diary" for a project can get very confusing, especially if there's lots of people involved in the project. However, setting up a good system internally for how to post can help streamline things and make the "diary" easier to use.

It is very easy to track your time. It's obvious when you've reached your allotted time on a project. As a result, designers are more conscious of their time spent on particular tasks. Files are also easier to find. Account managers, for example, can easily search for a project, review the original notes and look in the "files" section for PDFs. It streamlines the process and allows for quicker turnaround times for clients. The program also assists with providing future time estimates as you can look up the exact number of hours all team members spent on a project.

I love the calendar scheduling as it syncs with all of our offices different calendar programs and always provides a pop up to notify our team of urgent matters.

Difficulty tasking people to multiple projects.

Corresponding the account side of the business with the creative teams in our company. The biggest benefits is that it is a central hub where any department of our office can access invites, JIFs, and all applicable client information.

The way the system allows tasks to be done without having to load additiona pages.

It can take a while to load the projects screen when there are quite a few projects.

It’s great for our CRM and project manager

Clean look and feel, layered pages to know how far down one path of navigation you have already gone, multiple ways to get to similar information based on preference.

Sometimes the navigation feels too layered, like you have to go all the way back to the beginning and start over. Scroll glitching can get in the way. Sometimes the loading of information takes a really long time compared to Classic Workamajig.

Project management system to house budget, timekeeping, deadlines, task directions and information, and team communication. Billing that directly connects to labor and expense costs are providing us with business information we've never had before as a small agency.

The ability to tie project organization with time management and billing

The system is so full featured it can be cumbersome sometimes.

Centralizes project information with convenient access.

The ability to track projects and tasks with an automated workflow.

The system is not that intuitive and requires lots of setup

Project management is key to keep our projects moving. This system allows us the opportunity to get a global view of our projects and reallocate if needed.

I like the interface of Platinum much better than the old version, primarily because my creative team appreciates this interface much more. It's more intuitive and certainly easier to use on a mobile/tablet. The windows stack nicely on each other and it's a sleek version of the database.

There is functionality in the flash version that's not yet in Platinum, and Platinum still has some bugs. But it's on it's way.

We used Platinum to put work processes in place to make work flow more smoothly through our company. It's helped us make huge strides in efficiency and in tracking financials against clients/projects.