Unclaimed: Are are working at Scoro ?
Scoro is a well-known, end-to-end work management software that lets users manage their entire workflows from a single dashboard. It offers a robust suite of project management tools, and CRM features, as well as reporting and billing capabilities. Given all its key features, it lets users streamline different workflows with ease.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Scoro with other popular tools in the same category.
We are able to combine our Client Relationship Management (CRM) with our project control and invoicing/payment systems
Certain elements of Scoro are not intuitive (at least not to our organisation), and making changes is difficult
It has improved our billing processes
Storing information and when doing monthly reports.
Sometimes it's slow and needs some small improvements
Monthly reports, and sending emails.
Very easy to navigate, clearly highlights all fields that require completion, clear, straightforward pages on each section.
Nothing. The system is very easy to use
Allows me to monitor each customer's business activity at one glance, saves time.
It is customizable and there are many approaches to searching for projects / tasks depending on the client you are viewing. Gantt, for example, is very useful as a summary. You can add custom fields, so you can easily add the data you need. Multiple perspectives that show tasks for each project, person, etc. This allows you to track the time of your entire organization. The most useful thing about Scoro is that you can plan projects that occur frequently. The biggest advantage is that you can track jobs throughout the job process and track all deadlines and outcomes in one easy-to-find place. This allows everyone to access the same page. Another advantage is that you can use the Gantt chart feature to quickly change schedules and results. Clients love to see the visual representation of a project plan, and Scoro provides the ability to share it with clients.
Scoro time monitoring function is most likely one of the most in need of enhancement. It has all of the essentials for project time tracking, but not much extra to make it more comprehensive. Aside from that, the ability to create forms lead to other forms in job creation would be another enhancement that would make job opening much more efficient. Some of the connectors are simple to use, while others require customer care assistance to completely integrate with my system. Because it is so customisable, it may be a little intimidating at first, and I discovered that we didn't have an optimal underlying fix.
We have client and team timesheets, and creating client timesheet invoices and team timesheet reports with Google Sheets has always been a time-consuming and difficult procedure. Scoro novel timekeeping and reporting tool solves that challenge. Scoro is all I need to manage my projects, tasks, and the launch of our product; each stage of development is highly detailed so that we don't miss any important steps in between. When I discuss notification at each stage of the progress, I may tag all team members to take care of the progress and vice versa.
I appreciate how you can manage the process in as much detail or as simply as you need for different internal teams to complete their projects and duties while maintaining transparency for everyone. We also like the option to conduct evaluations and approvals online rather than in person or on paper. It greatly expedites our work because several of our project stakeholders frequently travel or are out of the country. Because you may access the documents from anywhere with an Internet connection, this review function helps us to collect input and approvals quickly.
While the new style makes logic and looks attractive, I like the old one since it appeared to be easier to work with. Project management has become more challenging as a result of new upgrades. Some previously simple components of project management have grown more difficult to handle, necessitating more clicks to accomplish the same amount of labor. The program also has certain restrictions for what we are utilizing it for.
Getting several internal teams to operate on the same system with various workflows has always been difficult, but Scoro has allowed each team to manage their work in their chosen style without affecting any other internal teams in the process, providing for transparency. Scoro helps us coordinate tasks and keep different team members organized so that each assignment is finished on time. We also utilize Scoro to submit projects and papers to team members for evaluation. The digital review procedure works effectively for us since it allows our teams to continue working and projects to progress even when personnel are vacationing or stationed outside of the nation.
I enjoy how easy it is to create projects and how task bundles may assist minimize project creation time. I also enjoy how easy it is to manage Projects, Tasks, Quotes, and Billing all in one place. The project management capabilities are excellent, and the growth of system updates has been really beneficial. Scoro customisation works great for us; we've been able to change a lot of the variables to better suit how we manage projects.
Although it is very adaptable, the system cannot be altered to the extent that we want because some of the dropdown lists are default settings. It would be good to be able to delete a task from a project without having to return to the project you were working on in the first place. Another downside of this program is unquestionably its cost.
We were having a lot of trouble talking with Accounting about what had been billed, so this has helped to bridge that gap by allowing all departments to see what has been billed. Despite having so many team members working remotely, the perks have made it easier to stay up with tasks as a team. Scoro has been a fantastic time-tracking tool for every project I've worked on with my team. It also includes a summary of bills and pricing proposals. We use Scoro as our CRM and project management solution instead of many platforms. We now have a firm grasp on the profitability of individuals and roles at the project level.
All of the integrated financial management and integrations we've set up with Scoro have simplified many administrative elements of managing our work. And the real-time visibility into project performance (schedules and financials) is excellent.
Navigating through some of the integrations took a bit longer than I expected for implementation. The support to implement things was not as timely as we had hoped.
The adoption within the organization of Scoro was successful: thanks to a combination of the training support we received from Scoro and our own personalized support. We are now beginning to reap the benefits of better overall management of our work.
The user interface is excellent, it is simple to work with the team, and there are several connectors that can be linked via Zapier. Scoro is currently widely regarded as one of the greatest task management and project management tools, and it has really aided me in organizing and monitoring open and finished projects, as well as scheduling to-do lists. It also allows me to prioritize chores and forthcoming initiatives, something my team was very thrilled about.
There are other features that we had to seek from Scoro that we believe would have been obvious from the start. The task creations/Gantt chart view, for example, is quite difficult. Dependencies are ineffective. There appear to be some bugs to be worked out there. Customer service can be sluggish to reply to ongoing concerns or inquiries, but the remainder of the product works great and there are no serious faults with the software itself.
We are resolving issues that arose as a result of the extension. Scoro is a fantastic tool for growth; now that we can interface with Jira, which was previously a challenge for the team, we can build projects more quickly. Scoro Dashboard and reporting tool assist us in tracking sales team KPIs and keeping track of open project downtime. Furthermore, the ability to monitor workflow and issue bills and invoices for successful agreements and leads puts you in complete control.
Billing functionality is excellent, as well as allowing resources to be forecasted and assigned to multiple projects.
I would like to be able to add a resource to projects directly within the project. And I wish it was easier to pre-populate timesheets with scheduled times.
Scoro has allowed our organization to be much more collaborative and detailed in our work. It also helped us to see if our projects are profitable or not. It also saved us valuable time with the integration being built from the ground up to repeat monthly tasks for all the monthly recurring marketing projects we have.
Scoro has enabled us to fully abandon paper and spreadsheets. The program is highly powerful and has a lot of functions without being overly complex to use. The platform is simple to use and regularly adds new capabilities; it works with software that you know works and is always being improved.
Without a doubt, one of the most unfavorable characteristics is its price, which may become prohibitively expensive in big equipment. There are also a few small concerns that should be addressed in future software releases. One of them is the inability to simply reorder things in a budget in bulk; everything must be dragged individually. The inability to export Gantt charts as a PDF/JPG file to incorporate in a presentation or send to a customer is another limitation.
Where we previously depended primarily on spreadsheets, project management has become a breeze. Real-time monitoring of agency resource utilization and project budget burn. When you tried to make a report on our previous platform, it would crash, but Scoro gives this data live via the dashboard or in the Reports tab. Also, our staff are happier with Scoro than with the prior product; if you need to spend all day working on a professional services automation tool, it must be quick, intuitive, and have a decent UX/UI.