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Binance Logo
Binance
Your Crypto Trading Hub
3.9
(167)
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Binance Reviews & Product Details

Binance Overview
What is Binance?

Binance is a preferred crypto trading platform from Bitcoin to NFTs. Binance is a well-known crypto trading platform for its low fees. It provides unique access to proprietary cryptocurrency, BNB, which lets users buy and sell other coins. For users who want to delve into crypto trading swiftly, Binance is a great option, particularly for those with limited budgets.

Company Binance Holdings Limited
Year founded 2017
Company size 501-1000 employees
Headquarters Ta' Xbiex, Malta
Social Media
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Ask Questions about Binance
What Binance is best for?
How does Binance compare to eToro?
What are the pros and cons of Binance?
Binance Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Training Documentation
Languages English
Binance Pros and Cons
Pros
  • Low instant and non-instant buying fees so you can get started fast.
  • Extremely popular app with a fantastic reputation.
  • Proprietary cryptocurrency for convenient buying and selling with minimal fees.
Cons
  • Expensive for credit and debit purchases.
  • Not available in some parts of the US.
  • No crypto-to-crypto.
Binance Features
API Integration
Alerts/Notifications
Algorithmic Trading
Automated Trading
Backtesting
Charting Tools
Commission Management
Customer Support
Customizable Interface
Demo Account
Educational Resources
Historical Data
Margin Trading
Mobile Trading
Multi-Asset Support
Multi-Currency Support
News Feed Integration
Order Management
Performance Reporting
Portfolio Management
Real-Time Market Data
Regulatory Compliance
Risk Management Tools
Security and Encryption
Social Trading
Technical Analysis Tools
Third-party Integrations
Trade Analytics
Trade Execution
Watchlists
Binance Media
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Binance Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Binance Logo
167 Binance Reviews
3.9 out of 5
Small Business (50 or fewer emp.)
Dec 06, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Error prone withdraws that locks your money/crypto in + terrible customer service = bad combo"
What do you like best about Binance?

Range of cryptos that can be bought. The platform has a lot to offer - when it works.

What do you dislike about Binance?

- Extremely error prone withdrawal / whitelist functionality - Terrible and inflexible customer service - Confusing UI/UX

What problems is Binance solving and how is that benefiting you?

Crypto purchasing and selling and exchange

Small Business (50 or fewer emp.)
Apr 01, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Money withdrawal stucked somewhere and no help from support"
What do you like best about Binance?

A lot of possibilities, security and ease to use.

What do you dislike about Binance?

Disgusting support and not possible to get any receipt or help about money withdrawal. I made a SEPA transfer for my euro account about 2 weeks ago and still haven't receive the money. Support people send me to the appeal section when I do appeal it is rejected and I am advised to go back to support. And guess what? Support again sends me to appear selection, when I again got rejection. I can't even get receipt of SEPA transfer to contact my bank. My money is nowhere now

What problems is Binance solving and how is that benefiting you?

Crypto buying

Small Business (50 or fewer emp.)
Mar 22, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Money never arrived in my account."
What do you like best about Binance?

nothing. It is just really bad. there is no Customer service

What do you dislike about Binance?

It's not possible to get in touch with Binance. My money never arrived on the account, but there's no chance for me to get it back. They never reply on mails (only 6 formatis of automatic replies) and the chat is also full automatic. Be warned.

What problems is Binance solving and how is that benefiting you?

Some problems can't be solved by a computer. Get real people to answer my questions. I have to accept that my money is gone now because Binance does not have real people to respond to problems.

Small Business (50 or fewer emp.)
Mar 18, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Scamming websites."
What do you like best about Binance?

Instant transfer of deposit via pay I'd.

What do you dislike about Binance?

Manipulation of your assets figures when trading and deciding to buy or sell that cost you a lot and benefits binance financially as they rub you as an example that happened every time that I have decided to buy and sell my crypto, Price suddenly jumps up or down when pressing buy or sell as soon as you have hit the button and too late to stop which is not normal. Buy and sell function doesn't operate when you wanted to which has cost me alot of $$$ and I am now 100% sure it has been design to operate like that by binance. False advertisements and running it like a casino with false promotion. Never received referal fee when introduce family and friends my my unique referral like. Fees charged for transferring via pay I'd that it's should have not been charged as promised by binance in their website as available options to deposit without fee for Australian. High fees and wrong price advertisement compaire to actual and real market pricing. I have raised this issue in writing and not received satisfactory answers by them. It is my duty to let people know about this scamming websites operating by high tech programs out of China whom not honest and only aiming to get richer by stealing your money.

What problems is Binance solving and how is that benefiting you?

No benefit received and not a single satisfactory recieved when raised this issue in writing several times.

Small Business (50 or fewer emp.)
Mar 07, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"I can no longer buy Crypto even though I am verified!"
What do you like best about Binance?

Not much, I liked only that the first 3 crypto purchases I made were successful.

What do you dislike about Binance?

I am no longer able to purchase crypto because they are saying "you didn’t meet Binance security Terms of Use and Internal Policy" after I provided my ID and got VERIFIED. The full message is as follows: "Risk Account Detected Sorry, you are not able to purchase crypto because you didn’t meet Binance security Terms of Use and Internal Policy" I contacted them and no real solution or reason was provided. And it is extremely hard to get in touch with them.

What problems is Binance solving and how is that benefiting you?

As I said not many benefits. Their UI also is so counter-intuitive and messy!

Small Business (50 or fewer emp.)
Jan 08, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"absolute worst customer service experience . Non responsive and I'm concerned about losing assets"
What do you like best about Binance?

I was attracted to the platform because of it seemed to support many more alt coins that other platforms. This ended up being my mistake.

What do you dislike about Binance?

I do not like that they freezed my account without any advanced warning and any notification whatsoever. I am a US based customer and my account features have been disabled and I'm not able to convert the alt coins or withdraw them. The FAQ pages advised to open a US account, which I did but am still frozen and not about to access my assets. I've been on a mission for 3 days straight just trying to contact someone, I've submitted several support tickets and have literally waited on their support chat 3 times for over 10 hrs each and get booted off. This site initially appeared legit to me, but is looking now like a scam. I would avoid using Binance to ANYONE.

What problems is Binance solving and how is that benefiting you?

see my message above about not being able to access my assets and no one responding to my attempts to contact them. No one is there, the support is probably just bots or some IT trap that aborts after 10 hrs of waiting.

Mid Market (51-1000 emp.)
Oct 06, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"binance.us ACH, wire transfer, withdraw doesn't work."
What do you like best about Binance?

Nothing. Maybe low fees and that is it. Everything else is broken.

What do you dislike about Binance?

1\ ACH doesn't work from chase, us bank and Bank of America. Their engineering team is so incompetent they cannot fix this Daily limit bug: Rejected Amount exceeds the day limit: 0.01. You can only deposit 1 cent!!! and it doesn't work. 2\ Same day wire never works. do not waste your money. They cannot read the transfer reference number from Bank of America or US bank. 3\ You cannot withdraw from your binance wallet to kraken or anywhere. you get this message: suspended due to risk management. 4\ customer service is so incompetent and takes for ever to respond. No one knows what they are doing. I wrote many emails to the founders and they don't care to respond or fix this stupid issue. This company sucks.

What problems is Binance solving and how is that benefiting you?

Nothing solved. I sent over 25 tickets and 50 emails. nothing is solved. the only solution is pray to god that they will allow you to transfer to kraken one day.