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Box Cloud Content Collaboration Software logo
Box
Secure Cloud Storage Solution
4.2
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Box Reviews: 4.2/5 — Solid Choice

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
Access Controls/Permissions
Activity Tracking
Admin / policy controls
API Access
Audit logs / reporting
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration features (tasks, data rooms, branded spaces)
Collaboration Tools
Commenting/Annotations
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 02, 2026
Box Cloud Content Collaboration Software logo
4,905 Box Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Jul 26, 2022
 Source
Overall Rating:
5.0
Chandan S. avatar
Chandan S.
Transcriptionist And Speech Recognition Qa
Share
"I'm in love with Box"
What do you like best about Box?

Pretty simple and easy to use storage option for managing small business workflow that comes very handy in collaborating with others while working remotely. Easy accessibility is attractive feature.

What do you dislike about Box?

Price for the starter pack and the extra cost per user is a drawback. Uploading takes time sometimes. Otherwise, it's really helpful tool for personal as well as for the corporate use.

What problems is Box solving and how is that benefiting you?

It's a great way to have a cloud storage like this in a remote work culture where you can all collaborate and work as a team. Easy accessibility from any device is a great feature.

Mid Market (51-1000 emp.)
Jul 26, 2022
 Source
Overall Rating:
5.0
TT
Tanvi T.
Analyst
Share
"USER BASED"
What do you like best about Box?

Box help us sharing files and provide a shared space to store data. This is very helpful while working remote as well as offline too.. help reduce redundancy of data and space.

What do you dislike about Box?

Anyone can edit or delete the file if having the permission to access. Thus way we might loose sine data and at times our files get corrupted too.

What problems is Box solving and how is that benefiting you?

Easy sharing and collaborative working. Can share large number of files and data at one go. The files and folders are editable on the real time basis.

Enterprise (> 1000 emp.)
Jul 21, 2022
 Source
Overall Rating:
5.0
Francine D. avatar
Francine D.
Director, New Business, Financial & Policy Service Operations At Mutual Trust Life Insurance Company
Share
"Easy to navigate for storing and sharing files"
What do you like best about Box?

Simple navigation, intuitive and I love how you can share files, assign tasks and set expiration dates on files. This reduces overall redundant records. For business this is our only approved cloud storage; however I personally use iCloud.

What do you dislike about Box?

I can not pin files to my windows toolbar for easy acces the way I’m used to. Shortcuts outside of box will not store either.

What problems is Box solving and how is that benefiting you?

Currently we are using it for storage and sharing we plan to use it for more features such as e-signature's in the future.

Enterprise (> 1000 emp.)
Jul 13, 2022
 Source
Overall Rating:
5.0
Gajendra R. avatar
Gajendra R.
System Specialist
Share
"BOX Review"
What do you like best about Box?

Seems less cloud storage, access anywhere any time. Amazing version feature. Update your docs over email.very good tool for collaboration and design for today's need. With the box drive you can access all your share or own folders or files in in laptop like a local drive.

What do you dislike about Box?

Nothing as such which I can think of.For a end user this is the best solution specially with kind of unlimited storage..

What problems is Box solving and how is that benefiting you?

No need of big hard drive on system all your data with you with with box drive

Mid Market (51-1000 emp.)
May 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great file storage software!"
What do you like best about Box?

I like the aesthetics of Box. It does a great job taking something mundane like file storage and making it easy to find what I need by the way that they organize the different types of files and choosing relevant, eye catching icons.

What do you dislike about Box?

There is not really anything I dislike about Box. Maybe they could make it easier when one is creating a new document or box note to know where that note is going to be saved, that part is not so intuitive.

What problems is Box solving and how is that benefiting you?

Box is solving the problem for me of having one place when I do my work to store all of my relevant files of many different types such as text files and video files.

Small Business (50 or fewer emp.)
May 21, 2022
 Source
Overall Rating:
5.0
EH
Emily H.
Manager
Share
"Great Organization Tool"
What do you like best about Box?

Easy to Keep Organized, easy to use and easy to share with other people. I appreciate all the individual sections that I can create and share with specific people.

What do you dislike about Box?

There isn't anything bad about BOX but if I HAD to say something it was the extra cost per user.I dislike thgv at others can delete files and I may not want them to.

What problems is Box solving and how is that benefiting you?

I have less papers, easy to have my own folders and sections that other people in the company don't see. When you share with someone, you can see if they delete anything, and you have the ability to recover it even if someone else deleted it.

Enterprise (> 1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
HT
Harikrishna T.
S
Share
"box for sharing huge files"
What do you like best about Box?

can take backup of your system and can access your files on go . the best part is its cheaper

What do you dislike about Box?

i dont have anything to dislike except its start every time i boot it consumes unnecessary resources

What problems is Box solving and how is that benefiting you?

easy to share with the team large files fast and secure way

Enterprise (> 1000 emp.)
Mar 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"David Matos’ “BOX” for the Cloud Review"
What do you like best about Box?

I save lots of space on my computers 🖥 nice app

What do you dislike about Box?

So far there is nothing I dislike st all!

What problems is Box solving and how is that benefiting you?

Money on hard drives, upgrading of HDD and the most important of all is Safery & Security of my information.

Enterprise (> 1000 emp.)
Mar 13, 2022
 Source
Overall Rating:
5.0
CD
Colin D.
Senior Analyst, Finance
Share
"Intuititiveness Of Box Enterprise IT Product Package"
What do you like best about Box?

It rich capability of collaborating all files and documents in a single central place for easy access and sharing. Besides, I crown its high capability of synchronizing files.

What do you dislike about Box?

Nothing to dislike since it meets all we expected during implementation.

What problems is Box solving and how is that benefiting you?

Large files format storage and sharing (upto 2000GB) Content management. File synchronisation. Accessing all files with ease. Accessing same account by different users using different devices though.

Mid Market (51-1000 emp.)
Mar 08, 2022
 Source
Overall Rating:
5.0
EB
Evan B.
Email Marketing Specialist
Share
"Great Resource for Business Files"
What do you like best about Box?

I really like how this is a great place to store files for all employees/team members. It really is a better version of dropbox and more easily accessible. I would recommend to anyone who needs to share files across computers/employees.

What do you dislike about Box?

There really aren't any downsides I have noticed. I do not see any file restrictions or limitations. The only downside I have noticed is it is easy to become unorganized, but that is more user error.

What problems is Box solving and how is that benefiting you?

We use box to store all files relating to our customers. This includes images, documents, preferences, and anything else we may need across multiple departments.

Small Business (50 or fewer emp.)
Feb 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very good software for personal use"
What do you like best about Box?

I can save his file easily my all files are safe here it's a very good software for saving personal data. You can manage your data anywhere in the world you can drag and drop your file easily

What do you dislike about Box?

I am using this software for a year but not found any problem so if you ask me question what do you dislike so my honestly answer is it's a perfect app no doubt

What problems is Box solving and how is that benefiting you?

My phone space is not enough so this app have solved my problem. I can save easily his personal file and photos and the best benefit is that my all the documents are safe

Mid Market (51-1000 emp.)
Feb 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use and share files to internal/external recipients!"
What do you like best about Box?

It's so easy to share files/photos/videos with an internal and external recipient! You're able to upload files simply and then create a link to share with someone or email it to them. It definitely has changed the way I share items!

What do you dislike about Box?

Sometimes it takes a while to upload things, but that's understandable. I definitely have more trouble uploading items on the app rather than on my computer. However, that may just be an issue on my end/wifi connection.

What problems is Box solving and how is that benefiting you?

We recently got rid of our internal/external file sharing service and replaced it with Box. While our agency system was easy to use, it required us to input unnecessary information to share with someone. It took longer than with Box.

Small Business (50 or fewer emp.)
Feb 07, 2022
 Source
Overall Rating:
5.0
Jonathan K. avatar
Jonathan K.
Managing Director
Share
"Just gets better"
What do you like best about Box?

I love the unlimited storage I have so this remove some stress with cloud storage. I love the way it syncs across all my devices and has saved me hundreds on not have to have physical storage. I can sync what I need, when I need it.

What do you dislike about Box?

Not all Mac data packets get synced specifically for final cut pro

What problems is Box solving and how is that benefiting you?

Storage solution, back up solution, disaster management, device failure, on the go productivity.

Enterprise (> 1000 emp.)
Feb 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is for better and safe storage"
What do you like best about Box?

Better space, online access, more safe, easy to share, and importantly reliable software for your personal and professional data or information. The mobile app also works great. Easy to manage the notifications.

What do you dislike about Box?

Bit expensive, some files do not open on some mobile devices. Sometimes does not work well with desktop apps which makes me crazy to get the required documents from the website. Also does not support opening some specific format files.

What problems is Box solving and how is that benefiting you?

Sharing data, research, lectures is more easy and fast. The more important thing does not have file size limitations for sharing. Anytime and anywhere you can access your data. Collaborative work.

Enterprise (> 1000 emp.)
Jan 29, 2022
 Source
Overall Rating:
5.0
Bridget M. avatar
Bridget M.
Senior Individual Giving Associate: Principal Gifts
Share
"Box is very helpful"
What do you like best about Box?

I like Box's functions to store and share large documents with team members.

What do you dislike about Box?

I find that it can be quite slow to work on documents in Box.

What problems is Box solving and how is that benefiting you?

Box is great for sharing files among my team members, and I like being able to set levels of access.

Mid Market (51-1000 emp.)
Jan 27, 2022
 Source
Overall Rating:
5.0
AC
Ankur C.
Customer Success Assistant
Share
"Box - Safe and Secure Storage Space for your Important Data"
What do you like best about Box?

Safe and secure way to keep our essential data in one place

What do you dislike about Box?

Nothing so far but interface should be made more attractive

What problems is Box solving and how is that benefiting you?

Safety and security of data. Massive amount of storage space. Easy to share.

Enterprise (> 1000 emp.)
Jan 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"reliable cloud data store"
What do you like best about Box?

intuitive application and interface. very easy to use with the drag and drop

What do you dislike about Box?

at some point, some of my team members are using both box and dropbox, the similar name got us confused when trying to refer to the files

What problems is Box solving and how is that benefiting you?

ease of file sharing and update with team members

Enterprise (> 1000 emp.)
Jan 17, 2022
 Source
Overall Rating:
5.0
SG
Shivam G.
Client Growth & Development
Share
"Most intuitive Cloud Solution"
What do you like best about Box?

intuitiveness is the best thing about it. Even a rookie can use it with minimal errors of mistakes. Once you install it on your system. File synching, files access and everything else is just buttery smooth.

What do you dislike about Box?

Nothing specific. Seems to work well for it is meant. Therefore, there is actually absolutely nothing that i can think of which i disliked about it. thank you for the wonderful product!

What problems is Box solving and how is that benefiting you?

Knowledge management, Maintaining repositories of important files and folders. Archiving important information and then sharing the stored documents, information with clients as and when required.

Mid Market (51-1000 emp.)
Jan 14, 2022
 Source
Overall Rating:
5.0
Dana M. avatar
Dana M.
Principal Owner
Share
"Box is a Powerhouse"
What do you like best about Box?

Box has continuously shown to be a one-stop-shop and a powerhouse. It provides end-users with many options for organizations. It also proves the ability to see what others have added. Great for teamwork and project management.

What do you dislike about Box?

There is nothing I dislike about Box. Each time I used it, it was fine. I never had any issues. Upload times are fast and dependable. One thing I have concern about is the inability of user to delete a mistake.

What problems is Box solving and how is that benefiting you?

Box seems to solve many problems for our organization, such as repository problems, security of those items, and a meeting place for our team. We can upload tasks and manage those tasks within.

Mid Market (51-1000 emp.)
Jan 06, 2022
 Source
Overall Rating:
5.0
AT
Alex T.
Systems Administrator
Share
"Box - The good and bad"
What do you like best about Box?

I like that Box makes it very easy to send files that are too large to clients the cant recieve emails over a certain size. We use the software to send them a link and have them download it.

What do you dislike about Box?

I dont like how it ask to sync when you first install it. I find it a little cumbersome to add new folders to sync when I add a new folder to a different location.

What problems is Box solving and how is that benefiting you?

We use it to backup desktop and document files for users that are remote. It works great because they do not have network access being remote but they do have internet

Mid Market (51-1000 emp.)
Jan 06, 2022
 Source
Overall Rating:
5.0
LM
Liza M.
Associate Director
Share
"Working towards more a more efficient work space"
What do you like best about Box?

It's helpful to have a place for all the files needed to support our mission while working for a large institution. The files are easy to share and allow multiple people to edit at once. Also, given the transient nature of work in the past few years, it's imperative to access files wherever we are.

What do you dislike about Box?

The processes can, at times, feel laborious. For example, in the previous version, sharing a file took multiple steps. Thankfully, Box is constantly improving its UX and has begun adding shortcuts. I look forward to their continual improvement.

What problems is Box solving and how is that benefiting you?

The most significant improvement I have seen in our efficiency has been collaborating in real-time. We no longer need to wait for a summary of minutes and a follow-up meeting to create a product because we can do it together during our sessions.

Enterprise (> 1000 emp.)
Jan 04, 2022
 Source
Overall Rating:
5.0
Todd N. avatar
Todd N.
Software Engineer
Share
"Easier to use than other products, search a challenge"
What do you like best about Box?

Box is easy to use with drag drop, upload dialogs, and file system extensions. The sharing system with defaults and user management is also elegent. Lots of integration and administrator tools make it a deep product.

What do you dislike about Box?

One word, search. I don't know what challenges face the developers but they have not been overcome yet. I have been unable to find things I know I personally uploaded. Other times I can filter and search perfectly. So it's no disaster but needs more work yet.

What problems is Box solving and how is that benefiting you?

Emailing large files. Central repository for file editing. Archiving. Basically anything with files. Does not have the concurrent editing that teams and google docs offer but otherwise does everything you'd want with file management.

Mid Market (51-1000 emp.)
Dec 06, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great, secure storage option!"
What do you like best about Box?

I love how easy it is to add collaborators to folders, whether in or out of the company.

What do you dislike about Box?

The "preview" feature in Box is a little clunky and can mess with the navigation. No other issues though!

What problems is Box solving and how is that benefiting you?

Our office is a legal office, and we use Box to respond to requests for legal documents. This saves time and money!

Small Business (50 or fewer emp.)
Dec 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box has been an essential tool not only for organization but also for ease of data sharing"
What do you like best about Box?

I like that Box has a desktop application for mac that integrates with finder. Having the ability to interact with Box as if it were a local external drive for me personally makes the workflow of using Box very intuitive.

What do you dislike about Box?

I have not run into any issues with Box that have caused me to dislike it. In my experience so far. Box has fulfilled the exact need of what I need it to do, which is to be a centralized location to upload/download data and then have an easy way to share that data with others that are outside our internal network of contributors (via share links).

What problems is Box solving and how is that benefiting you?

I work in audio post-production. This type of work requires our audio engineers to work on the same project/session in an assembly line type fashion. Box has provided a universal way for our decentralized team of audio engineers to share our sessions files back and forth quickly and intuitively.

Enterprise (> 1000 emp.)
Dec 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One-stop shop for collaboration"
What do you like best about Box?

It's easy to share and view edits in real time with a simple organization heirarchy. I liked that we could host a variety of files too with templates, such as calendars.

What do you dislike about Box?

One thing that is a bit difficult is navigation. It didn't feel as intuitive as google drive so I would find myself opening numerous copies of the same document at first,

What problems is Box solving and how is that benefiting you?

We were using it as a team, and it was great to be able to transfer ownership of files when team members transitioned from the org without any problems. We could also quickly share data and information with folks outside of our team without the risk of them downloading or editing our materials. It felt secure!

Mid Market (51-1000 emp.)
Nov 30, 2021
 Source
Overall Rating:
5.0
RE
Rebecca E.
Graduate Assistant
Share
"Awesome and Easy to Use"
What do you like best about Box?

It's so easy to access - you have the view online and download options. You can also make comments on documents workspaces and work together at the same time in different places.

What do you dislike about Box?

I'm not too fond of the constant redirection and multiple clicks before accessing my document.

What problems is Box solving and how is that benefiting you?

We are creating accessible documents and saving them up in box. It's easy for anyone to access, and it's so secure.

Enterprise (> 1000 emp.)
Nov 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for large, multi-tired organizations"
What do you like best about Box?

One of my favorite features of box is how easy it is to self-organize and navigate through multiple shared and created folders as well as track changes and notes within them.

What do you dislike about Box?

I have not found a feature I dislike. My favorite feature has to be the access stats featured when a document or file is clicked on- this makes it really useful to track my team's engagement with different materials.

What problems is Box solving and how is that benefiting you?

Box has helped my team share and use files more effectively by allowing us to keep and track our documents in one place that offers tracking and access statistics.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Powerful and reliable storage solution"
What do you like best about Box?

Very user-friendly and compatible with many apps and integrations. Its security is robust and it has a no-nonsense approach to service.

What do you dislike about Box?

That there's no easy way to know how much storage you have left. Should be displayed in the main dashboard

What problems is Box solving and how is that benefiting you?

I'm just using it for regular storage of pictures and files. It is advantageous to have your documents on hand every time.

Mid Market (51-1000 emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The box is secure, reliable, and easy to navigate!"
What do you like best about Box?

I've worked on two productions that utilize the box as a server that stores our art, scripts, and notes from our production. Each production can have different organizational methods but I like that the folder set up always tends to have the same features. I love that links can be edited to share in different styles and the link doesn't last long for security reasons!

What do you dislike about Box?

When you have batch upload sometimes it tends to skip files and you can see everyone's recent searched files

What problems is Box solving and how is that benefiting you?

The benefits you are solving by using a external drive system is saving space, cutting back on time, and sending files in a precise manner.

Mid Market (51-1000 emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Kevin A. avatar
Kevin A.
Associate Art Producer/Outsource Manager
Share
"I have had no issues with Box, being able to share large files with others is easy!"
What do you like best about Box?

I like how sharing large files is easy and smooth, not too complicated of a process. Where email limits you, Box can be easily organized to fit any need your business has.

What do you dislike about Box?

The design is fairly bare bones, but I don't need Box to be anything more than it is from a design perspective. I can't really pinpoint any specific thing that I wish Box could do differently.

What problems is Box solving and how is that benefiting you?

When I have to share a large file with a client or a third party, I can make sure that only they are able to see it and it won't be accessible to anyone outside of their organization.