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Box Cloud Content Collaboration Software logo
Box
Secure Cloud Storage Solution
4.2
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Box Reviews: 4.2/5 — Solid Choice

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Starting at $6.00/month
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
Access Controls/Permissions
Activity Tracking
Admin / policy controls
API Access
Audit logs / reporting
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration features (tasks, data rooms, branded spaces)
Collaboration Tools
Commenting/Annotations
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 04, 2026
Box Cloud Content Collaboration Software logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Jul 21, 2019
 Source
Overall Rating:
5.0
Douglas L. avatar
Douglas L.
Sales Attendant
Share
"Store and share project related information"
What do you like best about Box?

Box has a very easy to use platform that allows us to send and receive large amounts of data very quickly. There are many tools and controls included in Box that can help new users to get familiar with it very easily and quickly. We’re constantly sharing information with our outside call centers, giving them access to their own folders. It provides unlimited storage and you can have an unlimited number of users using the same cloud. The Box “Access Control Model” allows you to easily have tiers of access control to files.

What do you dislike about Box?

When using it for free, there’s not such thing as an “online only”, so there’s no way to know the files are actually synced. To know this, you have to purchase the license, which can be a little pricey.

What problems is Box solving and how is that benefiting you?

This software is being used across the whole organization. It’s a great tool for storing and sharing our project related information, such as documents, videos, images, etc. We have different Box accounts to each department in the company, so every team can access and update their required files. The folder and file system make easy to check the files and, compared to locally stored data, the risk of losing data is minimal. We really trust Box to keep our data safe.

Enterprise (> 1000 emp.)
Jul 20, 2019
 Source
Overall Rating:
5.0
FS
Favio David S.
Architect Solutions
Share
"Flexible filesystem that fits every workflow "
What do you like best about Box?

It fits your workflow. If you like to work with a browser or with the desktop app it works as intended in every situation. I dislike to have things synced to my devices and only use the browser when I need it but most of my coworkers like to sync their files and it works well in every situation.

What do you dislike about Box?

The only thing I dislike is the concept of co-owner of a file, why not only have a generic owner title for everyone? but that's just a minor detail.

What problems is Box solving and how is that benefiting you?

Collaborating with people in different projects.

Enterprise (> 1000 emp.)
Jul 20, 2019
 Source
Overall Rating:
5.0
VL
Valeria L.
Software Engineer
Share
"Share whatever it is with whoever"
What do you like best about Box?

I like this collaborative platform since it allows you to share any type of file with anyone. It also allows you to give different permissions to different people and for different folders or files.

What do you dislike about Box?

An improvement point can be the internal search, sometimes it is a bit slow.

What problems is Box solving and how is that benefiting you?

With this solution, we have a unique collaborative platform at the enterprise level that allows us to share documentation, software, etc, with anyone, not only within the company but with any external person.

Mid Market (51-1000 emp.)
Jul 19, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Using box for file share across residency program"
What do you like best about Box?

Ease to download and save files. Storage space is unlimited

What do you dislike about Box?

Sometimes data does not save and does so without notification

What problems is Box solving and how is that benefiting you?

Difficulty accessing on some computers

Mid Market (51-1000 emp.)
Jul 19, 2019
 Source
Overall Rating:
5.0
Silvia F. avatar
Silvia F.
Design Specialist
Share
"Box provides an immense ease for sharing of docs and backup content. "
What do you like best about Box?

This is the best software for sharing data, files and other documents. We also share our data and documents with the help of this software. Box is the best management software and easiest software. It’s all features are outstanding and almost easy to use. This software is responsible for reporting and it provide the best security of our system software. It’s all features are my favorite and best for downloading files and other folders. We can easily complete downloading for this software. This software is also used for mobile application and it has the great ability to store our data and documents. We also use this software for sharing the large amount of data and files. It is an efficient software.

What do you dislike about Box?

Box is the best software as compared to the Google Drive or one drive and the other software. It has some management features that we cannot use easily. The one most important problem is that software, when we shared the large amount of data and documents, it can create the error of our system and our system can't work well so all the data automatically delete. Another problem is that software, it takes too much time for downloading and uploading. We cannot use this software for searching the different functions and application. Another problem is that software, the views of documents are very difficult, and it also provide the bad connection of internet service.

What problems is Box solving and how is that benefiting you?

We use this software for every day or any time for the best management. It is the best software for all the users. It has great storage device and help for our life. I use this software for few months and my all the experience is almost positive. I just say that about this software, it's all features are functions are outstanding and useful for me. I spend my most of time by using this software because it is very friendly user and easy to organize.

Mid Market (51-1000 emp.)
Jul 19, 2019
 Source
Overall Rating:
5.0
Sandi G. avatar
Sandi G.
Secondary Marketing Analyst
Share
"Box software is very reliable and secured cloud storage. "
What do you like best about Box?

Box software is best for management purpose because it is really very helpful software for us. By using this software, we can easily store all our important documents and data in a more efficient way. Another great opportunity that this software provides us is that we can easily share all our important files, documents and the data in an instant way. Hence, we can easily manage and filing our documents on the box storage software in a more efficient way and it is very easy for us. So, through Box software, it is best for the sharing, managing, uploading and storing our files and documents is so simple and so intuitive.

What do you dislike about Box?

When Box is compared to its competitors then it is difficult to use and an expensive software which the small size companies cannot afford this efficient software. Sometimes security issues create and that thing I really don’t like about the box software. But otherwise it has very solid security service and it is also very good uses management software. The only thing that I most like is that it has the great ability to download multiple files in an instantly way.

What problems is Box solving and how is that benefiting you?

Box is the best software for its management purpose because it is so easy to use. Another great opportunity of this software is that I can easily share all my important files, documents and data in a more instant way. Hence, we can easily manage and filing our documents on the box storage software in a more efficient way. So, through the box software, it is best for the sharing, managing, uploading and storing our files and the documents is so simple and so intuitive.

Mid Market (51-1000 emp.)
Jul 18, 2019
 Source
Overall Rating:
5.0
Christi R. avatar
Christi R.
Assistant Account Executive
Share
"Box has always worked great for us"
What do you like best about Box?

I really like the accessibility that Box has. It makes it so easy for both internal employees and external clients to sign on and upload materials that we need here at the agency.

What do you dislike about Box?

Honestly, nothing! This has worked very well for me.

What problems is Box solving and how is that benefiting you?

The benefits are that the database is so large, it can hold huge files. It also doesn't take a super long time to upload and download.

Enterprise (> 1000 emp.)
Jul 17, 2019
 Source
Overall Rating:
5.0
AI
Akane I.
Network Engineer
Share
"Good filesystem for companies"
What do you like best about Box?

The best part of Box is that is very flexible and can work with many workflow styles, I use to sync files only when I need them and avoid using the browser most of the time but some of my coworkers use the browser all the time.

What do you dislike about Box?

The iPhone/iPad app is not of my liking.

What problems is Box solving and how is that benefiting you?

Filesharing company content to work with my teammates.

Mid Market (51-1000 emp.)
Jul 17, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box Review"
What do you like best about Box?

I love the ability to quickly and efficiently access and share files across our organization.

What do you dislike about Box?

Occasionally, I run into syncing issues with Box Drive on my desktop. Often times I will update a file and save it, yet my coworkers are not able to see the most up to date version on their Box Drive unless I restart my computer and/or uninstall and reinstall Box Drive.

What problems is Box solving and how is that benefiting you?

Our team has been able to update and share various documents and reports with each other using Box Drive. We don't have to constantly e-mail files back and fourth and worry about version control which is really great.

Enterprise (> 1000 emp.)
Jul 17, 2019
 Source
Overall Rating:
5.0
SE
Sehar E.
Accounting Assistant
Share
"Great for interdepartmental file sharing"
What do you like best about Box?

I love the capabilities of being able to store files for personally use as well as letting others have access to them as well, either by inviting them or disabling files you don't want them to have access to. The ability to share these files in departments makes doing work remotely much more secure.

What do you dislike about Box?

It isn't easy when you have alot of people having access to the files and sometimes the sync is not the smoothest resulting in multiple files

What problems is Box solving and how is that benefiting you?

Sharing large numbers of files with multiple people and working remotely

Mid Market (51-1000 emp.)
Jul 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box has the safe data storage software. "
What do you like best about Box?

Box is so easy to use and more integrated in its capabilities, particularly the various methods of uploading files. Box really help us to store and share our documents in this software. As box is the great storage cloud software. The best thing about this software is that we can easily share our files and important data to our team members because through this software it is so easy to access and manage such as only view and edit etc. Here it provides the safe data storage, easy access and multiple ways of sharing. Moreover, through this software file sharing is so simple and intuitive. The most favorable thing that I like in this software is that the speed to can download every single file is too fast.

What do you dislike about Box?

The most disadvantage of the box software is that sometimes it’s lags and not running smoothly. Another reason that I don’t like about this software is that the syncing speed is a little bit slower compared to its major competitors. Moreover, the limited functionality other than the sharing files. Box is so expensive it is not good for small business. But still Box has been a great resource for storage, collaboration and integration.

What problems is Box solving and how is that benefiting you?

The most favorable thing that I most like about this software is that the speed to upload and download every single file is too fast. The best thing about this software is that we can easily share our files and important data to our team members because through this software it is so easy to access and manage such as the only view and edit etc. Here it provides the safe data storage, easy access and multiple ways of sharing. I would recommend this software because it is so easy to use and more integrated in its capabilities, particularly the various method of uploading files.

Enterprise (> 1000 emp.)
Jul 16, 2019
 Source
Overall Rating:
5.0
LR
Liliane R.
Sales Engineer
Share
"A replacement for email attachments"
What do you like best about Box?

It's convinient to use, you create a link with the document you are sharing and send an email and since the recepients probably have Box Synced they already have the file on their computer and on the right folder making collaboration faster.

What do you dislike about Box?

For the purposes I use this program it's pretty good

What problems is Box solving and how is that benefiting you?

Sharing links, syncing work files to my Mac.

Small Business (50 or fewer emp.)
Jul 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box assists our exchange of information with ease"
What do you like best about Box?

Box gives us the tools we need to conduct business across the country. It's really quite helpful. We couldn't function without them.

What do you dislike about Box?

There is not anything to dislike. We have never had any issues with the service.

What problems is Box solving and how is that benefiting you?

Box gives us the tools we need to conduct business across the country. It's really quite helpful. We couldn't function without them.

Mid Market (51-1000 emp.)
Jul 15, 2019
 Source
Overall Rating:
5.0
Danielle S. avatar
Danielle S.
Art Direction Design Specialist
Share
"A special tool for content storing and for content sharing."
What do you like best about Box?

Box is special tool for file management and it gives us cloud space for storing business content. Any format of file can be uploaded easily on Box and it let us share documents and media files to other colleagues. Automatic sync keeps my important data uploaded on cloud space and enable me to feel secure about my data. File editing is also available and let us team members work on same presentation. Mobile version also work well and give access to my business data from any other place.

What do you dislike about Box?

Box is cloud based application, so it requires stable internet connection for work and we always have risk of hack our accounts by hackers s in that case security issues need more improvements. While storing or downloading large files it works very slowly and sometimes it refuse to respond. Free version comes with limited numbers of feature, for more storage we must purchase premium version which is bit pricey for our business.

What problems is Box solving and how is that benefiting you?

Box is well design application for data storing and it gives us many trustworthy features for work. We used this tool for storing client information and product information. It allows us to upload all kinds of formats such as PDF, MP4 and Zip etc. Box let us share these formats of files easily to others. As my personal experience I used this tool for storing my personal data such as pictures videos and other important data.

Enterprise (> 1000 emp.)
Jul 15, 2019
 Source
Overall Rating:
5.0
CS
Carlos S.
Helpdesk
Share
"Save files to the cloud safely."
What do you like best about Box?

The tool has surprised a lot. It is software with reliability that stores any type of file in the cloud with security and with encryption. Synchronization is done in real time in both the PC application and the smartphone and tablet. It's amazing, the software is very good.

What do you dislike about Box?

I have nothing bad to report on this product. It always worked very well with us.

What problems is Box solving and how is that benefiting you?

It helps a lot in performing daily backups of files on people's computers. Each one owns your account and your storage space. The interface is beautiful and fluid.

Enterprise (> 1000 emp.)
Jul 14, 2019
 Source
Overall Rating:
5.0
TS
Todd S.
Solutions Architect
Share
"Fantastic service for collaboration and file sharing "
What do you like best about Box?

The granularity of the permissions per file and folder makes a great system to actively work with the way I do it is: For work in progress total access, for reports that should be ready for the customer upload only but not edit or delete. That way is easy to distinguish the level of care you should have in every part of the project.

What do you dislike about Box?

Mobile apps are not good, but they are not needed for my workflow so no real issue for me.

What problems is Box solving and how is that benefiting you?

File sharing business content and collaborating in the creation of reports.

Enterprise (> 1000 emp.)
Jul 13, 2019
 Source
Overall Rating:
5.0
AG
Aaron G.
Team Leader
Share
"Secure filesharing for companies "
What do you like best about Box?

Access control is great, assigning permissions granularly per file or folder is done in seconds and you can clearly see who was the last person modifying a folder or file.

What do you dislike about Box?

Mobile apps are not great, it's better to avoid them.

What problems is Box solving and how is that benefiting you?

Storing data of all kinds and sharing them inside our company to different teams as needed.

Enterprise (> 1000 emp.)
Jul 12, 2019
 Source
Overall Rating:
5.0
MS
Micael S.
Manufacturing Engineer
Share
"Central point of contact for our filesharing needs."
What do you like best about Box?

I can upload things overnight by syncing my PC without needing to go to any website and I can go to the website to download specific files that I need without downloading the whole project.

What do you dislike about Box?

I'm very happy with this solution, so I think all is good

What problems is Box solving and how is that benefiting you?

Syncing my work overnight to the company site, getting the materials I need to do my work.

Mid Market (51-1000 emp.)
Jul 12, 2019
 Source
Overall Rating:
5.0
Dirk v. avatar
Dirk V.
Core System Architect
Share
"Great Collaboartion Tool"
What do you like best about Box?

The intuitive web app with powerful features that are easy to uncover is a huge plus. For thaose that don't like the Web App, having clients for various devices (BoxDrive for example) means that users can access their data easily. It integrates easily with Office Online. Lastly, the Box API is powerful and robust and lets us add custom apps to not only manage the Box environment, but build out custom tools for our users.

What do you dislike about Box?

The open nature of Box will lead some end users to self sabotage, either by sharing too much or taking away their own access. De-provisioning can be a problem; make certain you have in place a robust plan. The 15GB file limit seems dated. Although the API is powerful, the rate limits make some management function run too long. Although Box Drive is a great tool, not all the features of the Web App are available. And lastly,Box is playing catch up with site accessibility.

What problems is Box solving and how is that benefiting you?

Having data accessible when and where you need it on any device, and making it easy to collaborate with that data. We have leveraged Box for everyone in our organization and have been able to retire legacy file shares.

Mid Market (51-1000 emp.)
Jul 11, 2019
 Source
Overall Rating:
5.0
Jane R. avatar
Jane R.
Accountant
Share
"A secure cloud space for file storing and for sharing."
What do you like best about Box?

Box is cloud hosted application and gives cloud space for file storing. We can manage our important business data easily on cloud space and easily access to our data from anywhere. Box is good option for our business because it allows us to store any format of data which let us upload important business documents and other media files. File sharing and file editing provide us single place where all the team members work together on same project.

What do you dislike about Box?

Box is work efficiently for us but this tool is not unique because so many other cloud storage tools are trending in market as compared by Google Drive or One drive. Box is little bit hard for use because some of its features are complex. Sometimes while uploading large media files it work slowly and sync process cause error. Storage provided on free version is not enough for uploading large business content so we have to purchase storage plans which are bit pricey.

What problems is Box solving and how is that benefiting you?

Box is well organised application for file storing and it works as a backup option for us. It let me upload my business presentation data and other documents uploaded on cloud space and give access to my data from any other place and from any other device. I can manage my all professional and personal data easily on this tool and it keeps my data secure all the time. Also compatible for smart devices which another big opportunity for provided by this tool.

Mid Market (51-1000 emp.)
Jul 11, 2019
 Source
Overall Rating:
5.0
Anthony M. avatar
Anthony M.
Resident Assistant
Share
"A good competitor for google drive "
What do you like best about Box?

I like that it integrates Microsoft office and all the complex applications that come with it instead. I think its a good solution for wanting to use office on a cloud without the clunkiness of one drive

What do you dislike about Box?

I think it needs a a more streamline approach some of how the files are organized can be frustrating but only to a small extent, it works very well

What problems is Box solving and how is that benefiting you?

Organizing information from several co-workers using office

Small Business (50 or fewer emp.)
Jul 11, 2019
 Source
Overall Rating:
5.0
Harry R. avatar
Harry R.
Software Developer
Share
"Box is the best file sharing software. "
What do you like best about Box?

The most important for a cloud storage software is the easy access and it also provide the sharing mode. So, it has the multiple ways of sharing. Hence the file sharing through this software is so simple. It supports all types of files and formats in a more efficient way. The best advantage that this software provides us is that the speed is awesome to download and upload every single file. Hence the product quality and security are as good as the Dropbox. Moreover, it also provides the best content marketing services, there for the number of files we upload and download monthly is too much great.

What do you dislike about Box?

The one thing that I don’t like about this software is that it took up too much space and we were also not able to get to our documents as easily as the google docs. Another thing that I don’t like is that in some cases, some previous file will not be displayed depending on the format. But to conclude that Box support does a great job of helping without any issues.

What problems is Box solving and how is that benefiting you?

Box provide the great content marketing services, there for the number of files we download and upload monthly is too much great. The product quality and the security of the box are as the good as the Dropbox. The speed is awesome for the downloading and uploading every single files and documents. There are multiple ways of sharing, so it also provides the sharing mode. And in this why the file sharing through this software is so simple and great.

Enterprise (> 1000 emp.)
Jul 09, 2019
 Source
Overall Rating:
5.0
LC
Luna C.
Project Manager
Share
"Filesharing that makes my job easier "
What do you like best about Box?

Syncing projects directly to my computer with no intervention after set up, just as easily remove them when they are complete. The file permission system is just great, it can be set up per file or folder with amazing granularity.

What do you dislike about Box?

Mobile applications are not there yet, it's usually better to open a browser than using the apps on Android or iOS.

What problems is Box solving and how is that benefiting you?

Distributing files to my teams

Enterprise (> 1000 emp.)
Jul 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is the new cloud storage for Dropbox users"
What do you like best about Box?

Well, I switched to Box when my employer added an unlimited storage subscription for all employees, making the change a no-brainer.

What do you dislike about Box?

Box is less seamless than Dropbox, what I previously used.

What problems is Box solving and how is that benefiting you?

Cloud storage and sharing of large data files with colleagues and collaborators.

Mid Market (51-1000 emp.)
Jul 08, 2019
 Source
Overall Rating:
5.0
OM
Omar M.
Legal Intern
Share
"box"
What do you like best about Box?

The fact that I can upload a large number of documents without having to go through the trouble of sharing via email and encountering issues such as the limited storage space.

What do you dislike about Box?

i do not dislike anything about this product.

What problems is Box solving and how is that benefiting you?

i am solving the problem of sharing large amounts fo files to many people.

Small Business (50 or fewer emp.)
Jul 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is the place I can box my out of box ideas "
What do you like best about Box?

Storage capacity and how well you can organize without messing your desktop

What do you dislike about Box?

Difficulty in sorting files and finding files between multiple projects

What problems is Box solving and how is that benefiting you?

It helped us store all the project related data and files in the best way possible which can be shared with selective people as and when needed.

Enterprise (> 1000 emp.)
Jul 06, 2019
 Source
Overall Rating:
5.0
KY
Kristina Y.
Delivery Manager
Share
"Like an extension of your hard drive for every device"
What do you like best about Box?

You can sync only the folders you need and have it available in every device you are going to use. It's easy to unsync folders when a project is done saving space but still having it available in box for whenever it's needed again.

What do you dislike about Box?

So far everything works as intended so no complaints

What problems is Box solving and how is that benefiting you?

Downloading and uploading corporate documents and collaborating with my teams.

Enterprise (> 1000 emp.)
Jul 05, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very effective way to work remotely sharing files"
What do you like best about Box?

Box allows me to access a large number of files organized in multilayered folders that I share with coworkers.

What do you dislike about Box?

I haven't yet found any problems with it and I've been using it for two years now.

What problems is Box solving and how is that benefiting you?

Thanks to Box I am working in my consulting position remotely without any trouble, and with virtually no need to use storage in my hard drive.

Mid Market (51-1000 emp.)
Jul 05, 2019
 Source
Overall Rating:
5.0
Fred M. avatar
Fred M.
Consultant
Share
"Files in secure storage with Box"
What do you like best about Box?

Since we used Box we loved to store with this program in the cloud, easy to use, modern and updated. With this program we can easily share files, send documents and multimedia files, as well as receive resumes and all that and more with a single "BOX" program!

What do you dislike about Box?

It's not something we do not like, if we believe that they can improve and is the limit of space, Box only offers 10GB of free space and other tools similar to this offer much more. Of course, if they want to increase their space, they can opt for a payment plan. In addition they could increase the transfer limit, since their payment or free plans are very limited and this should undoubtedly improve it since it can hinder the work in certain occasions.

What problems is Box solving and how is that benefiting you?

Box helped us send important files and documents through the cloud and no matter where we are. The best thing of all is its mobile application that allows us to access the platoform and receive all our documents, as well as make backup copies of our work files, personal files, and even any information we have on our phone. It is also a very safe program because it encrypts our files.

Enterprise (> 1000 emp.)
Jul 03, 2019
 Source
Overall Rating:
5.0
CB
Chris B.
Delivery Manager
Share
"Great content management system"
What do you like best about Box?

Easy to use, easy to give and remove permissions, It's easy to have someone as a view only or editor depending on the level of access needed. Files go to trash for a set period of time instead of immediately deletion just in case you deleted the wrong file.

What do you dislike about Box?

I dislike the box mobile apps, I tried them before and still prefer to use the browser

What problems is Box solving and how is that benefiting you?

Sharing content between areas of our company.