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Canvas® Score Reviews — Pricing, Features & The Honest Take
Canvas Score is a cloud-based reputation and referral marketing platform from Roya.com for local and service-based businesses. It connects Google Business Profile, sends surveys (including NPS), automates review requests via SMS/email, manages referral incentive campaigns, provides dashboards with reputation intelligence, and offers AI-powered suggested review responses with manual approval. The product is accessible via web and mobile apps and includes tiered plans (Echo, Pulse, Surge, Enterprise) with increasing contacts, automation, API access and multi-location support.
| Company | Roya.com LLC |
|---|---|
| Year founded | 2015 |
| Company size | 51-200 employees |
| Headquarters | San Diego, California, United States |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| Training | Documentation, Videos |
| Languages | English |
Canvas® Score Pros and Cons
- Affordable entry-level pricing ($25/month) for small businesses.
- Rich feature set in mid-tier including referral campaigns, AI replies, SMS/email and reputation dashboard.
- Clear upgrade path with more automation, API and multi-location support at higher tiers.
- AI-powered responses that preserve brand tone with manual approval.
- Mobile apps and web access.
- Integration breadth is limited in public documentation (only Google Business Profile and select EHR integrations verified).
- Lower tiers have notable limits (no API, limited contacts, no referral campaigns in Echo).
- No evidence of multilingual/localization support in public docs.
- Enterprise / high-volume pricing details and annual discounts are not publicly listed.
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