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ChatBot logo
ChatBot
Your AI Conversation Partner
4.4
(20)
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ChatBot Pricing Overview

ChatBot Pricing Plans
Free trial
Subscription
ChatBot has 4 pricing plans, from $65.00 to $499.00. A free trial of ChatBot is also available. Look at different pricing plans below and see what tier and features meet your budget and needs.
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
Pricing information was last updated on February 18, 2024
Pricing information for ChatBot is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ChatBot must be conducted with the seller.

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ChatBot Pricing Reviews

Mid Market (51-1000 emp.)
Jul 07, 2023
 Source
Overall Rating:
4.5
Anthony S. avatar
Anthony S.
Client Services Director
Share
"Great experience with this tool and a welcomes intro into AI"
What do you like best about ChatBot?

Great workflow builder with a variety of features. Strong customisation. Good API integration and workarounds should you not wish to integrate into CRM systems. Analytics generated through integration are very useful. Integration into LiveChat. Good value. Easy learning curve. Very east to embed into websites. Good looking bot.

What do you dislike about ChatBot?

There's a lot more intelligent tools out there, this feels more entry-level or a good addition for LiveChat. Learning aspects were manual at time of our configuration with no AI supporting further learning. Not enough configuration around the bot display to end users. Would be nice to integrate additional items at pop-up of chat bot such as a status page/uptime through third parties.

What problems is ChatBot solving and how is that benefiting you?

Business Intelligence around product usage - pain points / help points. Self-Service through automated workflow streams. Ticket creation. Feedback on product / service. Modernising product. Cost / time savings. Development insight.

Mid Market (51-1000 emp.)
Oct 09, 2018
 Source
Overall Rating:
5.0
RA
Ranadan A.
Founder
Share
"Botengine was long overdue."
What do you like best about ChatBot?

I like that Botengine platform is easy to use,thereby making it easy to create our chat bot in a matter of minutes,and with as much minimal support as possible from the software development team. Botengine is so simple to use,that it was created and deployed by myself and team members at the marketing team,despite not coming from a technical background. I also find Botengine pricing of $50 as worth it,in compared to other Chatbot platforms we have tried in the past,which were usually overpriced and offered us little functional value compared to what we have gotten from Botengine.

What do you dislike about ChatBot?

I wish we had known about this before hand,or maybe Livechat had released this like two year ago.We only began using Botengine this year,and it has reduced the workload in the marketing/sales departments in terms of the number of customer query we have to attend to on a daily basis,

What problems is ChatBot solving and how is that benefiting you?

Botengine enable sales and customer care agents focus on the complex issues and complaints made by our customer on the website,while our Botengine focuses on tackling the little and simple issues faced by customers,whose answers for the most part even lies on sections of our website.Thus on most occasions,Botengine simply respond to customers with a web link.

Small Business (50 or fewer emp.)
Jan 29, 2022
 Source
Overall Rating:
2.5
Sameer G. avatar
Sameer G.
Chatbot Marketer
Share
"Not a big fan of this software but has some unique features which we needed"
What do you like best about ChatBot?

Easy to set up, beginner-friendly, good AI, easy to train, and has some cool features which other software don't offer, that's the main reason going with this software.

What do you dislike about ChatBot?

Expensive compared to other better alternatives; for live chat, you have to buy a separate live-chat subscription which is costly too.

What problems is ChatBot solving and how is that benefiting you?

To help with common queries of the users and nurture them to subscribe to our platform.

Small Business (50 or fewer emp.)
Aug 10, 2023
 Source
Overall Rating:
4.5
Chandan M. avatar
Chandan M.
Product Manager
Share
"Amazing no code chatbot tool with multi integration support"
What do you like best about ChatBot?

What really stands out for me is the user-friendly no code chatbot builder. Its flow based and simple to do conversation design. Navigating through the platform and integration is super easy. the customization options are pretty rad. Being able to tailor the chatbot's responses to match the brand's tone and style is a sweet touch.

What do you dislike about ChatBot?

Even though chatbot.com has some great stuff going on, there are a couple of things that might raise concern. I created chatbot for facebook but when I reached to support team for issues, I didn't get better response . They said that they are not open for call support. Also, the pricing can be a bit on the higher side, which might not be the best fit for smaller budgets.

What problems is ChatBot solving and how is that benefiting you?

Chatbot.com is tackling the challenge of customer support and engagement on a whole new level. It's like having a virtual assistant that handles routine queries and tasks, freeing up actual humans to tackle the more complex stuff. Its integration library is amazing and I was able to even integrate it with my custom APIs

Enterprise (> 1000 emp.)
Nov 08, 2018
 Source
Overall Rating:
5.0
IE
Ifeoma E.
Customer Service Representative
Share
"Nice one guys!"
What do you like best about ChatBot?

I like the fact that my customers and employees can come upon a single forum to get information about anything about my organization. It makes business significantly easier. Great work guys!

What do you dislike about ChatBot?

Sometimes customers complain about BotEngine not always comprehending what is being inquired.

What problems is ChatBot solving and how is that benefiting you?

Problem of inadequate customer feedback solved! BotEngine provides an opportunity to make more information available to both customers and employees alike.

Mid Market (51-1000 emp.)
Apr 29, 2018
 Source
Overall Rating:
4.5
RN
Rosemary N.
Helpdesk Analyst
Share
"Botengine has improved our workflow."
What do you like best about ChatBot?

We only introduced Botengine by Livechat into our help desk process in November 2017 ,however as expected with all things created by the Livechat team (counting on past experience) ,it has been helpful for the team . One ,it is easy to integrate with our existing Livechat solution , and the helpdesk team integrated it ourselves without the need to leverage on the technical know-how of our colleagues at the engineering department. Two ,it reduced the chat workload on the help desk team ,as we no longer need to treat everyday customer query like ; what does Iroko tv do , what countries can Iroko be used ? Pricing of our services ? Lastly , this chatbot has no limit to the number of chat conversations it can respond to at the same time ; basically ,it does not get tired.

What do you dislike about ChatBot?

Probably wish Botengine can do more than what it currently does ,but if that be the case ; a lot of us get to loose our jobs.lol

What problems is ChatBot solving and how is that benefiting you?

Botengine was introduced to afford the helpdesk team with more time ,to deal with advanced customer enquiries , while the Chatbot focuses on the simple customer enquiries. Botengine has done this task effectively.

Mid Market (51-1000 emp.)
Oct 22, 2018
 Source
Overall Rating:
5.0
JF
Joy F.
Founder
Share
"Luvechatinc. Didn’t disappoint with Botengine."
What do you like best about ChatBot?

The ease and simplicity with which I was able to create a chatbot through the Botengine platform.Also the reliability of the chatbot we have created ; it is running every minute of the day and is able to attend to as many website visitors as possible,without any lag in performance. I think it is fairly priced too and the most beautiful part of Botengine is the quality of support we got from Livechat inc before,during and after the deploying output chatbot.

What do you dislike about ChatBot?

Botengine does a good job.It helps attend to customers and web visitors with basic needs and enquiries.

What problems is ChatBot solving and how is that benefiting you?

Botengine saves my organization money by reducing the number of number of support agents attending to customers.Also it affords support agents more time to attend to the needs of our customers and web visitors.

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