Contentful unifies content via a central hub and helps structure it for use across various digital channels. It also easily integrates with numerous other tools through open APIs. Contentful lets users bring their content anywhere using our APIs, and completely tailor their content structure while using your preferred programming languages and frameworks.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Very clear and straightforward. At first I didn’t know what an API is, but now I’m a pro at delivering content to all of my devices, such as my iPhone, which is what I am using now, and my Windows computer.
The setup process was a bit tedious and hard for me to understand. I wasn’t sure about where the app/software was on my devices once I installed it. I had to Google my issue to solve it.
I had an issue delivering content to people’s devices for the last superbowl and clients were super angry. Now I’ve figured out a way to do so for the next time around.
The software was very quick to implement and get off the ground running quickly. We were demoing within the first week of use. The cloud-based platform is crucial to having our team members access and publish remotely. Loads quickly, and the API is easy to use.
Image uploading can be painful and requires it to be done one by one manually. Home page could be more useful, but it's a minor ocmplaint
We are trying to use Contentful for our hospital PR content management with public out reach.
The clean of dashboard and a intuitive navigation.
I'm just testing. Until now I have a good feeling with soft.
Easy to build an app..
Version history for content entries is helpful and intuitive. Options for referencing between entries are easy to understand and manage. Overall, using a headless system enables effective iteration.
It would be helpful if there were a version history for content model changes—in the current state, it's challenging to track what changed when dev identifies that something has broken. Loading multiple entries at once often results in inaccurate error messages that go away when the pages are reloaded.
Our business needed a better foundation for managing content in our help center. Contentful has effectively allowed us to move toward a "write once and publish everywhere" approach.
Ease of use to update information. It is easy to preview new data.
Adding existing content requires too many clicks. Also, adding new rows to the current list requires clunky dragging, and the row often gets added to the wrong place by accident.
It allows me to update the information displayed on our website so that the public can see our roster of clinicians that are available to them.
Content model editing. Able to re-use content models is very useful.
Difficult to get previews to work properly. Cap on number of content models can be frustrating.
Solid and robust CMS with an easily understandable GUI.
Contentful looks good and is simple to use. Our team can build content and drafts and manage our work effectively. There are good features that make it easy to use.
Contentful is a bit simple and there could be more custom features for content building. Image formatting could be better and the option to add in-body elements could be improved.
Contentful works as a CMS for our team and we use it to build content collaboratively. It is easy to train and understand. The software looks good and is competent.
There are so many features and options available for building a webpage and posting content.
It can be hard to find items in the search functions.
The benefit is an API-first, shared content platform that makes it easy to post new webpages and share content.
I like the bulk edit tool. When doing major migrations it made things faster and easier.
Sometimes when you migrate from one system into Contentful there were duplicate slugs that had to be fixed manually.
We move our content from an inadequate ad hoc system to a system we could easily use interdepartmentally in the company. Increasing productivity since we launched.
It's fairly straightforward to set up, arrange, and deploy templatized content pieces on your website or in-product
It's not super intuitive to find the content you're looking for, you have to filter.
Deploying templatized content on our website and in product. This process can be fast and streamlined.
I enjoy how simplistic Contentful is but I often find that it has a lot of limitations. With little variety to customize things out of the "modules", you don't have a lot of creativity with the platform.
I dislike the module feature as you can't be very creative with it. Additionally, there should be a more simplistic way of duplicating page elements and replacing them instead of having to entirely re-add things.
With contentful, I'm solving the problems of creating an easy to use workflow for creating unique and creative web pages. The platform has the capabilities to do so.
Maintaining all the things in the cloud.SAP offering. Best support through slack.
Migrating the environments. Not provided that much privilege on updating the RichText editor.
Easy to manage and edit the contents throughout the website.
The changes upload simultaneously. That's efficient and great.
Kind of hard to identify each and every sections. There are many tittles, link tittle, images tittles, sections without images, and it feels like you always have to go deeper into the website instead of having an overview of what you're seeing, or what you're looking for.
I'm able to edit and publish quickly. It is mostly user friendly, even if it's still unclear sometimes.
The Contentful interface is extremely easy to pick up, which makes onboarding and empowering new content creators simple and quick.
It can be difficult to track down older pieces of content with the search feature within Contentful.
Contenful makes content redirects and previews simple and efficient.
I like that it's very user-friendly - I can easily implement changes and work with the product team to make any additional adjustments. It's easier to navigate than our current platform and doesn't crash like our current one does.
It seems like the search capability could be better. If a piece of content has the same name but is made by different cities, I can't see which one goes to which city. I have to go through a lot of steps to find what I'm looking for.
We are trying to publish content and curation more seamlessly. The user-friendly capabilities have already benefitted us when curating the site.
It's a great solution for any engineering organization looking for a modern CMS. Contentful provides features I would consider mandatory for anyone looking at this space. - Internationalization (i18n / Locale) Support - Sandbox Enviroments - Clean REST and GraphQL API - SDK in all major programming languages - Content versioning - Asset CDN with on the fly transformations - Webhook support
In the CMS space, there are no perfect bullets but I wouldn't encorage non-technical organizations to use Contentful. - The content authoring UX can be painful for non-technical users - The CMS does not seem suited to handle general purpose marketing websites - Exceeding plan limits can be very expensive - No public roadmap for upcoming features - Internal culture of "build it yourself" (especially regarding UX fuctionality requests)
Marketing websites. Our sites are fast and very secure.
Easy integration API. Like the query api is easy to use
How to set up multitenant spaces and spaces inheritance
Not having to write our own mulltitenant CMS service
Fantastic developer experience and easy to use interface for content editors.
Pricing model. Limiting the number of content models has at times made developer decisions difficult. It's a trade-off between a model that makes sense vs. a model that fits the budget. Adding more models is exponentially expensive.
We have multiple different brands under a single umbrella company. Each brand shares a single Gatsby site codebase backed by Contentful. Using Contentful allows us to share content between brands and platforms easily.
Ease of searching for keywords in the platform
Structure can get quite messy and requires a while to get used to
Storing in-app and email content for our product
Contentful has a great way of making things suitable for any platform.
I'm have not dug into the details of the product, so I don't have dislikes as of now.
Enables me to use the product across multiple platforms.