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Contentful Reviews: 4.3/5 — Solid Choice
Contentful unifies content via a central hub and helps structure it for use across various digital channels. It also easily integrates with numerous other tools through open APIs. Contentful lets users bring their content anywhere using our APIs, and completely tailor their content structure while using your preferred programming languages and frameworks.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
The admin interface is fairly easy to use and understand. It's also well featured and easy to bulk do some tasks. It's great that you can create multiple spaces so that you can have test space for testing data easily and it's easy to switch between. The documentation for using the API is fairly accurate which is helpful for engineers.
Their API rate limits are on the low side particularly for the Content Management endpoint. When running a bulk update via their API, we have to throttle the rate quite a bit. I'm not sure if that's more because we are on a cheaper plan though. The admin interface can get a bit cumbersome to use particularly when editing nested referenced objects.
A fast delivery and easy storage of content that can be managed by Marketing but be defined by Engineering if need be.
Contentful is super flexible from a development aspect, however it is still super simple from the standard content user. The roles and users features are really powerful. We've been able to only show the relevant content types to the relevant users which has streamlined a lot of our previous web processes. Being able to create your own content types from the ground up has really revolutionised how we approach managing our content.
We haven't found a way to create a streamlined contentful development/staging environment. There are options of having multiple spaces but then that would cause adding content twice. There is a preview API however we haven't had a lot of success with it with our current tech stack. However as Contentful is so flexible it is probably more a reflection on us not being able to work out a solution.
Our previous CMS was incredibly bulky and slow. By switching to a the Contentful static site JAM stack we were able to dramatically reduce page load times, increase our conversion rates and save a lot of money on licensing and running costs associated with the previous website. The previous CMS was written in a proprietary language which made finding people to work on it was very difficult. The flexibility of Contentful has made it easy for us to bring our website in line with the rest of the languages used within the organisation and made it very easy for developers to work on it.
I love how easy it is to use their api and create content model with such ease. Their UI/UX is amazing and it saves us so much time.
I don't really have anything that I dislike about Contentful.
We have a lot of content that needs to be distributed into multiple platforms. Contentful's API allow us to fetch data with their API through all sorts of platform.
being able to copy a document, instead of having to create one from scratch
formatting of tables, would like more options to customize content
helping us publish our content
I experience working with Contentful as a pleasant activity. You will quickly understand how to work with this headless CMS and what options it offers for building web pages. You can choose from different content types to work with, resulting in varied-looking pages. The ability to call a content type of your choice from anywhere on a page is useful and saves a lot of time.
Because the parts of a page are built in a nested manner, it sometimes takes some time to find where exactly you are. But you quickly learn to find your way around this. It helps you think carefully about the way you build your page.
Contentful gives us the opportunity to have different users work on the website at the same time and quickly manage different web platforms.
Getting custom content on our front-end. Pretty robust feature set.
Developer required. Extensive knowledge needed to build out initially.
Allos us to add tons of custom templated content to our front-end. Saves editing time.
As a headless CMS, you are able to update and create content without any risk. This is helpful when the tasks are shared within an organization of people with different levels of knowledge of website administration.
Very little ability to edit the main styles unless you are very skilled programmer. I would integrate a basic customization area where an admin can handle the basic look features.
Our organization is large and many people are involved in the creation / editing od content. Contenful helps us with a clean interface and ease to use
Contentful is one of the best Headless CMS on the market. It offers a very intuitive user interface, it’s very flexible and highly scalable. Contentful it’s a good tool if you want to decouple content creation from delivery. The most significant advantage of Contenful is that it provides a powerful API, SDK and a vast ecosystem integration. The platform has an extensive documentation and developer resources that make it easy to integrate Contentful into existing workflows or create custom solutions.
I don't miss too many features of Contentful. But maybe it could improve the massive import and export of content from the app, without using Contentful cli.
Contentful solves the problem of being able to separate data input from output. In addition, the interface of your app is very simple to use. We have been able to develop our project in a simpler and faster way.
a headless cms with an awesome UI to configure content types that does not struggle on a larger scale. Good APIs for an easy integration in web, very good availability, no noticable service interruptions in all those years. EU company (berlin based) which in the beginning made negotiations and contact easy (no time zone difference, understanding for our market ...)
Some important features for us got added late and through apps instead of a more in depth implementation, during those 5 years we have the 5th customer success manager and 3rd sales contact. All of them were and are great but as a customer you wonder about the fluctuation of employees in that regard. It seems that management has shifted to the US during the last couple of years with less understanding and interest for our market (tourism) in the EU.
Distributing content accross multiple platforms (web, ios, android) on a larger scale and storing lots of content in Contentful like ecommerce data and much more.
Having all our content managed outside our codebase but structured in a way that most folks can easily navigate to make changes is a timesaving benefit. Managing content in this way takes stress off the dev team and allows others to have control on when content gets published.
There's definitely a learning curve for most people, technical and non-technical alike. There's only a draft and published state, which is a bit limiting because sometimes we want to archive something but we'd haev to revert it to draft form.
Contentful helps us manage content development and deployment for our website without engaging the engineering team or waiting on new releases. That keeps our dev team focused and keeps our non-technical team happy to have some control on when their content gets refreshed.