this product is easy to understand and pickup by those who support content across campus outside the office of web technology and information technology. I have successfully trained users of all skill and comfort levels across campus in a 1 hour basics training session.
With 360 hours, there is nothing I can say I dislike. Eventually an answer is found and a problem solved.
it allowed us to implement workflows and permissions that in turn helped us to have constituents across campus maintain and own their own content while allowing the office of web technology, content management, and information technology maintaining the structures, branding, and a cohesive consistent branding and message through out the entire site.
Ingeniux provides thorough custom support for each installed instance of the CMS. Instead of trying to patch or add features to an 'out-of-the-box' CMS, Ingeniux is built for your specific needs in mind.
This is not a free CMS, so the price tag can be heavy for some. Integration with Cartella (Ingeniux's database/Intranet solution) is troublesome and awkward. However, support has been working with us closely.
Our college is one of four all united in a District. We needed to unify our brand and build a product that could support many different teams while sharing content globally across multiple websites. Each website has a staging environment, pulls from PeopleSoft for programs and majors, communicates with Socrates for real-time class updates and incorporates Cartella (an Ingeniux database), pulling in around 5,000 employees with their information and photos. We have had complex design, infrastructure and updates to our model and Ingeniux has served us well.
I like the ability to pin different tabs
Editing HTML from the body is not the best.
We have t ability to update schemas on a large scale. This allows us to choose schemas that are used the most.
Ease of adding and editing content is great, but the support leaves something to be desired. We've reached out months in advance to start updates and sometimes are left with trying to ge changes made in a week or two and rushing to get an update that isn't complete.
Communication/implementation on upgrade timelines and having a developer understand our system from year to year. Also, the cost for upgrades for our non-profit, even what seems like small changes is expensive. Training on our site specifically.
Better looking website, easier content updates. Better user experience and being able to have sponsor content where we need.
Customer service has been helpful when I've had an issue.
That we don't have the ability to do any development in-house or make changes to the site easily. Many things seem to be an additional fee.
Need a flexible content management system.