iSpring Suite Reviews: 4.6/5 — Highly Rated

Intuititve layout for the plugin that feels like a true PowerPoint extension.

Customer service is great, but there is not a wealth of information from user tutorials.

Creating PowerPoint presentations into online learning modules.

Technical support is literally AT YOUR FINGERTIPS via the chat on the website. I have ALWAYS had excellent interaction with their staff using the chat link and am able to get immediate answers to problems and resolve things right away.

Some utilities are still a bit limited, specifically the quiz creation application. However, once you get to know the limitations, they are acceptable. It's just hard to get accustomed to in the beginning.

With iSpring Suite, I am able to deliver content to distributors and subsidiaries around the globe (iSpring Space) and create awesome training videos and excercises with the associated applications in the suite. I love this platform!

Easy to use. Very kind 24/7 online support!

Hmm... mostly I'm satisfying. but there are more functions to create an interactive page.

When I have technical questions, I'm able to be supported by online help. And it's so face and your staff are very kind.

Their support team is top-notch! It's a pretty intuitive system and integrates seamlessly with PowerPoint, but if you do have a question they are on it!

Nothing yet. Anything I've needed I've been able to figure out with the help of tech support.

Content creation -- the quiz feature in our LMS is clunky and this has streamlined the course and quiz production.

I like that if I have a problem, no matter the level of the problem I can get support quickly via the webiste. I have also received more in depth support with a logged case and have not had to wait more that an hour to receive a response until a happy outcome is reached. Really pleased with this.

I don't liike the necessity to store projects to the hard drive. If this does not happen it is possible for one drive or other shared drives to delete the project. I have lost work this way. I think this fact should be made very clear at the beginning of a trial period do users are aware.

Mainly internal training solutions are being created at the moment. I really like the ability to take exisiting training slide decks and work the ispring magic to create the interactivity. I can get good outcomes really quickly for my company.

I can have a novice create training in PowerPoint then turn it into a professional training.

Today, that the hotspot options don't have Choice for Feedback.

The need for rapid course development.

It's a user-friendly and adaptable platform.

Nothing. It is a powerful tool which I enjoy using.

I am solving SCORM publishing problems. I've realized it increases my opportunities with clients.

iSpring is easy to learn, and you can finish work easier.

My dislike about iSpring is when someone is using the account, it will force you to log off sometimes.

My problem in iSpring is about 3D modelling interaction, but the tech advises to use web object since the iSpring does not support the 3d modelling interaction.

I recently purchased iSpring Marketplace. When I could not find an answer to a question when setting up my first course, I was able to contact Tech Support via chat (even in the middle of the night) and get help immediately. If one person couldn't answer my question, I was quickly passed to another agent who could. I was always able to get my question answered. I was provided with links to online documentation, helpful screenshots, etc. I am happy with the iSpring products and even happier with their tech support!

I haven't found anything that I dislike.

I am a small business that provides online training. iSpring makes it easy for me to use PowerPoint to create my learning modules and iSpring Marketplace makes it easy for me to make the courses available online.

Quick, Reliable, and Knowledgeable staff

They are excellent in all respects, Tutorials, Documentation, Community, Technical Support Staff, and very easy to use software.

Creating my own eLearning Business

I like how user friendly the program is and that if I do have a question, not only are their tutorials and guides, but their service reps are available for immediate assistance.

I would love some more interaction types. Specific changes: when doing the media or picture library, if you click them independently, when you hit the Next button, it still takes you through them one-by-one. On the picture hotspot, the text box only displays 1 or two lines and you have to scroll down; I would rather the size changed based on text.

Our eLearning content is more compatible and more engaging. A strong benefit is that it uses the features PPT already has, which puts less of a strain on the designer to create everything from scratch.

Easy to convert PowerPoint to SCORM for LMS.

Narration Manager is kind of tricky. I set a slide time to zero and am having trouble fixing it.

Building self-paced training modules for technicians and customers. I like being able to add voiceovers.

I am a new customer and was having trouble and so I contacted Tech Support. Nicole was so patient with me stayed online to help me thought my issues. She was amazing

There isn't anything I dislike about ispring suites right now.

I needed to create a interactive playbook for the first time.

The software is too easy to navigate. Features are superb. It has everything I need for my classes.

It's too expensive for a 3rd world country public teacher like me.

I have no problems when it comes to its features. It has everything I need. My only problem with iSpring right now is that I have to create and publish as many content as I can, through sleepless days and night before the trial version ends because I couldn't afford the paid version.

The product we purchased from iSpring years ago has been a great value for our company. Testing & presentations have been enhanced because of the product & additional products have been purchased. I big thank you to Nancy who recently helped me quickly resolve a licensing issue. Thanks again! -Kennzy

I really like this product - nothing to write here.

Testing for new hires is handled effortlessly & efficiently

iSpring Suite is straightforward and its ability to generate HTML5 online learning modules is remarkable - no effort is required, conversion of audio and video are effortless and there are essentially NO errors ever! But what I really like is the support. It's not often that I need support, but the email responsiveness of the Technical Engineers has always been quick, accurate and useful. That was true again this week, prompting me to write this review.

There's practically nothing to dislike about iSpring Suite, it really is a superb product..

I am a (now retired) university educator and continue to use iSpring Suite to create online learning modules for medical students (these range from fairly simple to highly interactive packages with embedded audio, high-resolution images and linked video clips) that are distributed via our LMS. The students love the quizzes, which really help them to learn.

It has easy to use PowerPoint features they had.

There is nothing I dislike about the product.

No issue. I like their content library for images to do the PowerPoint in. As well as the quiz feature with the templates that they have.

plugin to powerpoint. great support. easy to use

well, I would like to have the ability to import 360 materials

elearnig material for my clients

Easy to Use and we can create excellent courses in minutes.

Cards (like in google prime mobile app) option not available.

Making more engaging courses and quizzes for our students. We also reached our students in remote areas where they don't have any access to study.

As it is integrated into MS Powerpoint if you are familiar with that you will easily use this tool as well. It contains a lot of options for both creation the training material and also the quizzes.

Well, I would not say that it is cheap...

As a training organization we receive more and more queries from our clients especially during these days if we can provide our services somehow online. By iSpring Suite we can transform the majority of our face to face training products into eLearning.

Good integration with Power point, eay to use, good support.

Video and audio editor should ne improved.

E-learning course easy to be managed

You really can use your Powerpoint without having to change anything. Converts a presentation into great E-learning material.

Some features are a bit hidden and there for hard to find. But the helpdesk is great and fast

Making E-learning material in a matter of minutes

Like the title says, the software is easy to use and meets all my e-learning development needs. I like the full integration in PowerPoint, totally seamless moving in and out of the Suite and the Learn LMS.

Some of the LMS structure and terminology is a little clunky at first, but support has been top notch even when I should have just read the FAQs list.

The LMS is great for distributing e-learning to our clients around the globe. I really like being able to fully customize learning content delivery for each client without intervention beyond initial setup.

iSpring has made creating our LMS trainings a breeze! Before we began using it, creating LMS was a tedious task and we had only a limited number of customized trainings available. Most we offered were "canned" trainings that didn't quite fit our needs, but were "close enough".

There are very few things we dislike about iSpring. Occasionally I will run into it not being able to put the training together like I first imagined, but there is usually a way to get it close to what I want. I do note that their character selection for use during simulations is limited. There is not a wide variety of sex/race/age available.

Prior to using iSpring, our trainings were boxed, generalized trainings. Now we have customized trainings tailored to our company that are easy to produce and distribute. It has made it so much easier for us to roll out new and updated trainings and to insure compliance.

Not to mention the powerful elements in iSpring Suite, but the super responsible and helpful staff. I have encounter a number of problem from purchasing it to installing it. The staff provided very detailed and helpful advice and suggestions from time to time whenever I needed, from the time I still have not purchase iSpring yet. I am not that kind of person writing reviews, but this superb customer support deserve my time here, register an account here and writing review about iSpring Suite.

There are none far from what I know, overall very good experience.

About procedures that I need to do before start using iSpring Suite.

Ability to prepare and publish great tutorials using PowerPoint as the basis is terrific. User interface is intuitive and comprehensive. Results are high quality and attractive. Quiz development and deployment is also very easy and comprehensive. The wide range of interactive questions that can be achieved is impressive. Quizzes are attractive in appearance and offer great options for how they perform. Output of both quizzes and tutorials are excellent for both desktop and mobile devices across both Android and Apple devices.

I now have a library of over 100 quizzes and tutorials. There is no easy ability to Search for a text string in these source files if I need to repair an error reported to me by my students.

I have built a very successful business developing and marketing online prep courses for helping people pass vocational exams, like entry-level law enforcement or certification, etc. My tutorials and practice quizzes are packaged into over 40 different products. Over 10,000 users have benefited from these courses. My business has earned over 600 5-star reviews on ShopperApproved during the past 12 months. I have built a very successful business developing and marketing online prep courses for helping people pass vocational exams, like entry-level law enforcement or certification, etc. My tutorials and practice quizzes are packaged into over 40 different products. Over 10,000 users have benefited from these courses. My business has earned over 600 5-star reviews on ShopperApproved during the past 12 months. Customer support is one of the best I have experienced in many years of software use. Customer support issues come up when Google or Microsoft make changes that iSpring product have to adapt to. Great support personnel - available, smart, friendly, followup, etc.

Since it's a plug-in to Power Point, it's easy to learn.

I do not like how easily sychronized elements like video, audio, presenter video and animations become unmapped when you save as a new file, try to collaborate on a file or save to a different location. No matter how careful I am, somehow elements always get unmapped when I'm editing or updating a previously developed project. If you add a presenter video to only some slides, the entire presentation is published with a different size outline and fonts than the standard, so it will look different than all the others you've created. The interactions and quizzes become unmapped and/or the fonts and display settings change when the software is updated. There's no way to seamlessly integrate the interactions - the user doesn't know what to do when they get to one. Also, the last slide has no "close" button so users don't know what to do at the end of a module. I wish there was a better simulations tool - the stock visuals are really bad.

I am able to publish SCORM content with a combination of PPT animations, audio, quizzes and video.

iSpring Suite has so many useful features and a brilliant content library, which are the primary attributes wanted from software of this nature. The webinar series is also fantastic; there is at least a weekly course on a variety of topics around optimising all of the built in features of iSpring Suite. But the icing on the cake is how endlessly friendly and helpful the customer support team are- they will go above and beyond to find solutions for any issues, and are constantly on hand. I have never had to wait more than a couple of minutes for a response and have always left satisfied with the service and the capacity of the product. Through this service the usability of the software is also improved due to the helpfulness of the support team in providing more information and advice than you'd think you'll need.

There is the occasional feature I'd love to have, but whenever I ask CS about it they always find a workaround and often comment that they'll report it back to the dev team. Every update contains new features too.

Developing microsites for before courses in financial services

I really like that iSpring is compatible with PowerPoint 365 advanced features.

1. How the interactions and quiz display in published course. It looks like a placeholder in the final. 2. Need to add the newest PowerPoint features-objects will morph if they have the same name, iSpring did not support that feature in my last course. 3. Outline feature needs to have the image of the slide removed. Using it as a menu and only want to see the slide titles. 4. Better support for branching navigation.

Easy to develop in PowerPoint which helps with tight deadlines. The primary reason for purchasing the suite was the wide array of PowerPoint templates available on the Internet and I really like PowerPoint morph transition.

My company has been using iSpring Suite as it's primary tool for authoring e-learnings for several years now and love it. It's easy to use, but also since it's a plug in to PowerPoint it makes it very easy to share, review and get comments on courses - something that can be more difficult with other tools. Additionally, new features are constantly being added and the customer support team is always very responsive if a question arises.

Our training team has now authored and distributed over 100 e-learnings using iSpring and there really iare no complaints. While iSpring doesn't do everything some of the more expensive authoring tools do, it does everything our company needs it to do and we've never felt limited by it's capabilities. Furthermore there are features, such as building interactions and simulated conversations, that we have yet to utilize.

Working in the bio-pharmaceutical industry our company uses iSpring to create training on everything from the use of software to clinical trial management. We typically publish to SCORM and then distribute using our Learning Management System (LMS), however iSpring also offers publishing to other formats, such as video, which we've utilized.