Unclaimed: Are are working at Loom ?
Loom is a video-making platform that is designed to help businesses facilitate better and more efficient workplace communication through video and screen recording. It empowers users to use a web-based interface that supports screen recording and screen capture, shared via a link for easy viewing.
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| Segment |
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|---|---|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
It just works. It does exactly what you want from it and has the benefit of AI if you need. I have recommended it to everyone in my company, as it is sometimes easier to record a quick video with voice over (or not) to explain what you have issues with to IT helpdesk to showcasing results that can't be done on a presentation ie. flicking between screens. Which ultimately reduces the amount of presentations that need made. It also is great how you can see how many people viewed the video, which shows who needs an extra push if they didn't watch it. Nice to check up on people!
Nothing, it's really that good. I haven't found anything that is an issue.
Instead of getting 10+ people together in a room/Teams meeting, I can email/IM a Loom video with my presentation of multi-screen results and performance, flicking between Google ranking results to Google Analytics and other data centres, without having to use screenshots and Powerpoint. I can also see how many people have viewed it, which means I know if it hasn't been seen.
Loom is very easy to use. The features are not complicated. Such a very helpful tool.
I haven't found anything I don't like about it yet, might not find anything at all.
Loom makes sharing instructions easier for me and my team.
It is so easy to record a short 10 second clip or a longer instructional video
Nothing, it is everything I need for what I do.
It allows me to record how to do something and share with anyone quickly instead of hoping on a call or posting in Slack
The high quality videos I can create and the editable captionS.
Nothing, everything works well. I have not found an issue as yet.
Allows me to create tutorials for my clients.
There is little to no learning curve and videos can be made quickly. Therefore making "how to" videos for my customers does not disrupt my day to day work. For me Loom is an invaluble tool I didn't know I needed.
I always forget to move the video controls (stop, pause, confedete, ect) off the screen before I start recording. If there was an auto hide, that would be great.
Loom allows me to make quality support videos for my customers instead of creating written documentation. This frees up more time for me to focus on my day to day work.
I like the ease of use, the Chrome extension along with easy desktop access and the ability to quickly share videos and
There are no obvious downsides for Loom that my team and I have noticed. A wish item would be for ease of anyone to comment on videos regardless of status.
Loom solves the problem of quickly providing feedback to clients or addressing concerns about projects that aren't easily addressed in email. BY using Loom, we can quickly show what the area of concern is or educate the client on how to use a specific tool function saving time and money.
Ease of use, the application was super easy to download and I required no demo or walkthrough to get fully acquainted with it.
N/A - Loom functions very effectively and I have no complaints as of now.
Loom allows me to demo new and updated functionalities of software and apps built by my company.
We love using Loom when supporting our clients. This tool allows us to create a quick how to video or explanation to a client related question or support need. They are a great tool to use to reduce back and forth.
Loom has a free version that only allows us to record up to 5 minutes at a time while the paid version allows for a longer recording time. Other than this most features are available and needed.
We use Loom when communicating with our clients about questions or help they need navigating our services or platform. By recording a video we are able to cut support time in half and help bring a visual aspect to our support communications.
Easy to use, great when needing to explain a problem or new process. Loom is very uself.
Nothing I dislike about Loom, it is very easy to use and smple to share.
When I have a problem with a program I explain the prlblem and record the screen so Loom makes it easy to get the message through.
Loom has been very handy to train new joiners. With the recorded video, you are basically reducing the need to hold meetings that can be long and unproductive. With the Loom videos, you can stay on topic and replay the video in case you need to get a reminder about any topic
I have noticed that whenever I am recording a video in 1080p my laptop temperature rises quite substantially. I am not sure as to why this is because I am using a high-end MSI laptop when big vents and fans.
Reducing the number of meetings to hold for trainings