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Loom Logo
Loom
Loom on. Meetings off.
4.7
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Loom Reviews & Product Details

Loom Overview
What is Loom?

Loom is a video-making platform that is designed to help businesses facilitate better and more efficient workplace communication through video and screen recording. It empowers users to use a web-based interface that supports screen recording and screen capture, shared via a link for easy viewing.

Company Loom, Inc.
Year founded 2016
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
WH
Wilson Hou
Founder
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Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Loom
What Loom is best for?
What are the best alternatives to Loom?
What are the pros and cons of Loom?
Loom Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Loom Pros and Cons
Pros
  • Dedicated mobile apps for Android and iOS
  • Quick screen recording with handy webcam overlay
  • UI is clean and easy to navigate
  • Loom Chrome extension has multiple recording options
Cons
  • Transcripts aren’t always accurate
  • The free version restricts videos to five minutes
Loom Awards
Findstack 2024 General Badge
Loom Features
API Access
Analytics/Reporting
Auto-Transcription
Automated Reminders
Breakout Rooms
Custom Branding
End-to-End Encryption
File Sharing
Gallery View
HD Video
Hand Raising
Integration with Calendar
Live Chat
Live Streaming
Meeting Recording
Mobile Access
Moderator Controls
Multi-device Support
Noise Suppression
Participant Management
Personal Meeting Rooms
Polling
Q&A Functionality
Scheduling
Screen Sharing
Speaker Spotlight
Virtual Backgrounds
Waiting Room
Webinars
Whiteboard
Loom Media
Loom video thumbnail
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Loom 1
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Loom Screenshots
Loom screenshot 1
Loom screenshot 2
Loom screenshot 3
Loom screenshot 4
Loom screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 12, 2026
Loom Logo
1,831 Loom Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"great experience. easy to use"
What do you like best about Loom?

easy to use, Ease of Implementation Ease of Integration

What do you dislike about Loom?

app consumes quite a bit computer memory

What problems is Loom solving and how is that benefiting you?

saving time on meetings

Small Business (50 or fewer emp.)
Nov 19, 2023
 Source
Overall Rating:
5.0
Rida R. avatar
Rida R.
Digital Marketing Manager
Share
"Great Tool For Quality Video and audio recording"
What do you like best about Loom?

Loom is the excellent tool which i personally used several time to record the videos if my collegues have any confusion to understand any concept as well as i also use this tool for my presentation's live demonstration.

What do you dislike about Loom?

There is no as such any thing which i dislike overalll it is good.

What problems is Loom solving and how is that benefiting you?

Recently i faced problem in my presentation's live demonstration so i came to know this tool and honestly it is my personal experience it is overall great tool and help me alot. Highly recommend this tool.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Makes the transferring of skills seamless in the company. No need for useless calls"
What do you like best about Loom?

Whenever we need to skill transfer something and have it archived we always use Loom. You need to document a process? Just record it with Loom and it's there for everyone joining the company

What do you dislike about Loom?

It can be quite laggy at times and the crop feature is really hard to use.

What problems is Loom solving and how is that benefiting you?

Whenver we need to document a process to be used by other employees joining the company we record it for them using Loom. Instead of doing useless calls

Mid Market (51-1000 emp.)
Nov 15, 2023
 Source
Overall Rating:
5.0
EW
Emily W.
Senior Ux Product Designer
Share
"Loom is the best video creation product so far."
What do you like best about Loom?

Loom has a well organized and attractive UI that allows for smooth navigation of the software. It has a ton of functional and robust features that support video creation, editing etc. Loom has proven that it is well compatible with all devices from PC's to web browsers without issues. Can't forget to talk about how reliable and responsive the customer support team was during and after deployment.

What do you dislike about Loom?

I have not encountered any dislikes worth addressing at the moment. Loom is still by far the best product.

What problems is Loom solving and how is that benefiting you?

I generally use loom to create videos both for official and recreational purposes and it has been good so far.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very useful tool"
What do you like best about Loom?

To be able to show the errors I get from platforms, websites, apps, etc

What do you dislike about Loom?

It is very good, nothing dislikes me, maybe it should be free

What problems is Loom solving and how is that benefiting you?

It is easier when I need to show something, to demonstrate how something works, etc

Small Business (50 or fewer emp.)
Nov 12, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reduce the volume of meeting with clients"
What do you like best about Loom?

Easily to reduce the volume of meeting with clients and an easy product to be handled, besides that I love the fact that after you make your loom recordings it's saved in a high resolution. Just love it.

What do you dislike about Loom?

I don't have any complaints so far. I am enjoying the experience I have while using loom services

What problems is Loom solving and how is that benefiting you?

Reduce the meeting request by the customers Provide a better explanation while helping customers to troubleshoot something Better experience while watch a small explanation than reading a paragraph through chat channel support.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
BW
Breanne W.
A
Share
"Love Loom!"
What do you like best about Loom?

How easy it is to start a video with the plug in. Its super helpful to be able to have your video on or not and which screens to choose.

What do you dislike about Loom?

Once you start a recording , you can minimize the video screen and controls but you cant move them to another spot on the screen. So if you are showing someone something on the bottom left of your screen it can be hard to see.

What problems is Loom solving and how is that benefiting you?

none at this time

Mid Market (51-1000 emp.)
Nov 08, 2023
 Source
Overall Rating:
5.0
LA
Lauren A.
Founder
Share
"Great platform, super easy to use"
What do you like best about Loom?

It's simple and user-friendly. I can easily produce content for my team and training videos within a matter of minutes.

What do you dislike about Loom?

I'm not sure I've found anything to dislike so far. It does what it needs to do. I guess if there were some additional editing capabilities that would be cool, but it's a pretty great tool.

What problems is Loom solving and how is that benefiting you?

Helping train team members. Also, efficiently and effectively delivering communication to a board span of team members at our comapny.

Small Business (50 or fewer emp.)
Nov 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Its easy to use and helful"
What do you like best about Loom?

simply, and easy to use, cheap and the cloud feature

What do you dislike about Loom?

love everything about it and will considere paying standard plan

What problems is Loom solving and how is that benefiting you?

Cloud saving

Small Business (50 or fewer emp.)
Nov 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Better connections & added value"
What do you like best about Loom?

It's been so easy to send a video to explain or walk through an example. I've easily implemented this service in my business. It has added more value for unique videos and provides better connection/communication. Before, I didn't have anything to offer this type of communication. I added this to my current systems/programs without any trouble at all. I plan to use this more and more as my business grows. I love the use of AI for titling videos and also for creating a timetable with helpful keywords.

What do you dislike about Loom?

When recording a different screen, I haven't figured out how to see the count down which I fumble with starting the video and have to edit/start over. If there was a small icon like there is on the Loom dashboard, that would be so helpful!

What problems is Loom solving and how is that benefiting you?

Saving time by eliminating unnecessary meetings. Providing top-level, customized, customer service to clients.