Loom Reviews: 4.7/5 — Highly Rated

I love recording my screen, editing and adding captions to my videos, embed them in my client communications, and the new automatic titles are so spot on!

Sometimes the desktop app glitches out, and I have to force shut it down and re-open it, but it's a rare occurrence.

Instructions can get lost in translation when typing emails, especially with less tech-savvy clients, but Loom makes it easy to SHOW our client's what to do and break down problems with visuals and the ability to show our personality.

What I like best about Loom is that I am able to train lots of people in just 5 minutes of my time by doing a video that they can then review as needed!

There are no downsides to Loom. I love having the app on my phone so I can record anytime, anywhere!

Training multiple people through video and screen capture that can then be watched wherever, whenever. I record a 5 minute video and that provides ongoing training!

Loom is super practical for asynchronous work and updates. It's super easy to use, super easy to share, and it doesn't take space on your device because it's stored online. I love it!

However, sometimes the app (Mac) lags and slows down my computer speed. As if it was too heavy to run it with other apps opened at the same time? Sometimes I wonder if it's not better to only use the chrome extension, thereby it wouldn't affect my computer speed?

It helps with work updates, Loom allows us to work asynchronously but yet efficiently. Also, it is useful to illustrate some issues or to send how-to's videos. All my clients love it.

I usually work for remote companies that prefer asynchronous communication, we work throughout all the time zones, and it's tough to find an overlap for us all. I like to use Loom to demo my work or send any questions with recorded interactions to my colleagues so that they can watch the videos in their own time.

I don't dislike anything, it's very easy to set up, use, edit and share.

I engineer applications - Loom makes it very easy to record my screen, share my work and create demos that can be viewed at any time. It also makes for easier bug reporting, as I can just record my screen and share the video to my colleagues.

The most helpful aspect of Loom is the organized app! I appreciate the new summary feature, it really does sum up what my video is about. I can't choose one thing to call the best in Loom! It's all really awesome! I've never actually used any other video-recording apps. I started using Loom because my teacher used it to give us weekly updates, I liked the videos she made and the app so I started using it too! I will stick to Loom. :)

Everything works perfectly in Loom, and if there was I'm sure Loom would fix it right away. I just don't like the 5-minute recording limit and the fact that you need to upgrade your plan and pay to have unlimited videos to record and unlimited time to record those videos.

There are no issues and no need for Loom to work on any. So, I haven't seen any benefits because there are no problems. I am more productive because videos save time instead of writing long emails. I don't have a business. I only use Loom for school.

It's really very simple to get started with Loom. Recording a pre-meeting video has been a great way of setting an agenda. Much more effective than an email or Slack.

Not really a platform dislike, but it can be a challenge to get others on board with using Loom. Loom does offer some recorded webinars that deal with this- they've already thought ahead.

Our org currently only houses other video conferencing platforms, which aren't necessarily great for screen recording. Your screen and your face are separate, and the video quality doesn't always turn out great. When we're making recorded training content, having a higher level of polish is important. Loom makes great quality prerecorded video that can be accessed easily online for access anytime.

Loom allows me to share quick tutorials with my students that help them more quickly and easily understand tasks I'm asking of them. It saves me time since I don't have to create PDF docs with screen captures and typed explanations.

I guess the only downside is that sometimes I need 6 minutes to share what I'm trying to teach. But that just means it forces me to be more concise. I wouldn't change anything.

It helps me share detailed info without having to write a long email. It means I don't have to do a bunch of explanatory screen shots which is a huge benefit. It's increased biz performance.

I like that loom offers a browser extension that I can easily record my screen and also the new features that were recently added such as blur and Canva is great.

I don't have any dislikes but more suggestions to make available would be the ability to combine videos that were previously recorded with ones that were recently recorded.

It makes my life easier to explain something to someone rather than just writing an introduction. I can actually record what I want them to do step by step and that is always a win for me.

- Loom is intuitive and easy to use - I can easily show others on my team how to do a task, so delegation / documentation of processes is smooth on both sides - Everyone can access the video via the link, so it is also easy to share looms externally. Sometimes I make looms for our customers to show them how to make the most of our (online) product. I love that I don't have to fuss around with permissions or downloads/attachments; I can just send them a loom link.

I don't feel there are downsides. Sometimes I need more than 5 minutes for my videos, but I could upgrade my plan for that.

Loom helps me cut down on meetings and delegate tasks with ease through recording them for my colleagues to watch at their convenience. I don't have to reexplain processes to new hires; they can watch my loom instead of booking a meeting. I also quickly update my managers and show them systems I've created and keep them in the loop with a loom instead of trying to book them for a meeting at the end of a busy week. They can watch whenever they're ready, and rewatch if they've forgotten how something that I've created works.

So quick to get started, and creates instant cloud based link to a professional looking screen grab explainer vid.

Only that my organisation haven't upgraded me to pro yet, so I can use more freely... but I still think the free service is generous and excellent.

Saves scheduling and taking zoom calls and gives receiver flexibility to watch at their own convenience, Having the video capture of my face in the bottom corner really adds a personal touch whilst leaving the main screen free to show the issue I am helping to solve.

Having it as an extension in chrome, and it so easy to start recording And that it upload the fike automatically

The 5 minutes limitation... Which is mostly more than enough.... I suggest allowing more than 5-minutes videos, with deducting the extra time from the allowed video count.

Describing a web page behavior or problem to a user or a developer.

Easy and simple extensions in my browser and tool bar.

There was a lot of bugs recently but they seem to have been fixed. The only thing I don't like about this is when it doesn't work as intended. OH you must turn auto copy of the link after you have finished recording back on. I keep pasting the last thing in my clipboard as I am so used to it. So people on my team are getting random links and messages lol not ideal.

Communicating over video instead of text, is better than other tools.

My favorite thing about Loom is -> it significantly reduces the number of meetings I have in a week. I started using Loom to make training videos for new hires. After seeing how useful and easy it was to communicate via Loom, I now use it for everyday communications with folks - answering questions, explaining processes and programs, sending new ideas, etc. I use Loom way more often than I expected. I also consistently get positive feedback from those I communicate with... who wants to read a long email when you could watch a video?

Sometimes the product glitches. I've had to reinstall the app a few times. But I'm not aware of any glitch-free products out there, so it doesn't bother me too much. :)

replaces client meetings, and helps with onboarding new hires - saves me time and money

We can get our message across quickly and clearly. There is no unintended voice inflection like might happen in an email.

Very little. When I change the title, it automatically jumps to the end of the words.

Demonstrating where problems are in our new app to developers; demonstrating to our clients, how to use our app; team, meetings, and messages; clarity to vendors.

I worked for a creative marketing agency. Before the pandemic, we worked in an open office space and had a culture that thrived on collaboration. That changed when we went remote during and after the pandemic. As a project manager, I struggled to communicate effectively with the graphic designers on projects. Then I found Loom! It made it so much easier to communicate and collaborate remotely. No more long-winded emails with lots of screenshots, no more trying to find a time for Zoom.

It's a little bit difficult to navigate the different workspaces and teams. My boss had a paid workspace that I could use, but I was still limited in the amount of videos and length of videos.

When we switched to remote work, I had a hard time collaborating with my creative team. Loom helped us communicate more efficiently and effectively.

I can use Loom to replace a Zoom meeting or email full of screenshots. Defining and recording a process, then sharing it multiple times internally or externally, makes my life a lot easier. More people work remotely than ever before and Loom makes communicating with my teammates across the world simple.

My usual issues are around making sure it's picking up all of my necessary screens or windows, but not ruining the quality of the video. Usually my resolutions are hidden in settings that I need to turn on/off. I like the idea of being able to cut my videos and splice them together, but I think that feature could use some work; it's not clear what section you're removing, so there's a bit of time spent editing because it's hard to get the correct section selected.

I'm repeating myself far less than without having Loom. If I said it once, I don't actually have to say it again - I can send the video! It helps clarify steps for my customers too, they're able to pause and rewatch whatever they need.

Loom is extremely easy to use as a creator and as a viewer! I will go so far as to call it delightful! I use Loom to communicate asynchronously with my engineering team and cross-functional stakeholders.

There is honestly nothing I dislike about Loom!

I work with people all over the world. It isn't easy to try to find time to meet together. Loom helps us communicate asynchronously. Also, as a product manager, I spend a LOT of time explaining things to people in meetings. This can often be replaced with a quick loom!

I like everything, it's simple. The Chrome extension is very practical. You can even download the videos and that's great!

I don't know... The price for the paid version. If the price was less than 3/4€ per month, I would be a customer of the paid version. ;)

Tutorial vidéo are very very simple and i can cut the video: it's fantastic!

The interface for both the creator and the user is pretty intuitive. Users can easily rewind, fast forward and pause. Loom automatically transcribes videos and removes filler words.

After editing my videos with the "Trim and Split" feature, my transcriptions would disappear.

Loom is solving the problem of increased misunderstandings when teams are remote. While video conferences and sharing your screen in real-time help somewhat, loom saves everyone time by getting everyone on the same page first. Oftentimes Loom prevents extraneous meetings from happening.

I use Loom to train writers on our software, and I love how instead of scheduling a Zoom, I can send a quick video demonstrating exactly what the wrier needs. It's a huge timesaver.

Can you make me look younger? Honestly, I can't think of any downsides. Upgrading to paid Loom is worth every penny.

Instead of meeting on Zoom to train a writer, I can create a quick 2-minute video they can watch at their leisure. It's a HUGE timesaver.

It's the best way to replace corporate dread - meetings and emails

Paid plans are a bit inconvenient. Would prefer fully free plans

It replaces meetings and emails which saves times, helps me deliver clear feedback, and makes sure people are productive.

Loom makes it super easy to record screensharing to share instructions with my sales team. They are more compliant with requests sent via Loom than traditional written job aids. I also love how it removes my um's.

Nothing so far. It is very intuitive and easy to use.

Getting compliance for internal action items. I can also save it for new employee onboarding instructions.

I like how easy it is to record and share videos with anyone. Commenting at specific timestamps is also helpful in breaking down conversations and building a product backlog with references tagged in the video. Searchable transcripts can help find particular mentions within the video.

- Sharing videos is very flexible, but it would be good to be able to set sharing settings at a folder level. - It is sometimes cumbersome to navigate to videos you haven't seen for a while, as there is no list view of videos you can sort and filter.

Asynchronous communication or communicating complex ideas with team members in different time zones can be difficult. Loom has helped me manage product backlogs for geographically diverse teams easily. I can record user story descriptions and acceptance criteria, mockup reviews, sprint demonstrations, and test cases. We needed a place to centralize recordings of lessons and onboarding materials to create a self-service learning system. As a result, I use Loom to record learning materials and onboarding videos for employees and customers. I can see who viewed the videos and get a sense of the overall engagement so I can aim to improve. Lastly, we needed a way to share meeting recordings with internal and external stakeholders easily. Loom allows us to upload video recordings from other meeting platforms and securely share the videos.

Great way to send interactive videos to answer questions from clients.

Sometimes the Loom recording icon is in an inconvenient spot on my page. I'm sure I can move it but haven't had time to figure it out.

Quick interactions with clients to workshop projects or to explain a new feature.

Loom has changed the game by clearing my schedule of unnecessary meetings set up only to answer one question or share a piece of information that could've been a Slack. I love sending out quick 30 second intros to customers + new team members.

The trim + edit could be more advanced, in my opinion. I would love the ability to add timestamps in videos on creation without having to comment manually at the correct times.

Instead of hosting a 30-minute meeting for all new onboarding team members, I can introduce myself via Loom + give them context ahead of our first call. It speeds up cross-functional communication on technical issues by enabling a live-time screen record + voice-over.

I like how easy it is to record a video quickly. Right within my web browser, the extension is right there.

Sometimes with Macbook permissions are limiting and make it hard to record a video quickly.

Showing clients how to do something for themselves (Walk-through videos)

Easy of use, very fast to record and upload is automatic. Really love this tool. I use it almost every day since our team is distributed in different time zones.

Sometimes if the connection is unstable the upload will not work and I will lose the work that I've done recording. Somehow the recording needs to be stored locally if the connection is bad. Otherwise, the upload won't work.

Firstly, Loom allows me to record and share videos of myself or my screen, which makes it easy to explain complex ideas and provide visual demonstrations to colleagues who are not in the same location. This is particularly useful when working with international teams across different time zones, as it enables us to communicate more effectively without having to schedule multiple meetings.

I like that this program allows for people to explore ways to create lessons, and collaborate on ideas which help further execute a task/goal.

I don't have any downsides to this program.

With distance learning, this enabled me to connect with learners and with teachers on how to use materials we wouldn't ordinarily use.

So efficient - I love being able to explain something by voice with my screen in the background, it's much easier for the recipient to understand and follow and much quicker for me than typing.

Editing can be a little fiddly, but I suspect that's the case with all video editing!

Communicating with colleagues and customers in a remote first environment

How intuitive it is to use. I did a time analysis, and short videos of 2-to-3-minute product videos saved me an average of 20-30 minutes of meetings. Longer videos (10-30 mins) saved me from having to have multiple meetings with my developers, which are usually 1 hour long each.

I wouldn't call it a dislike as it makes it easy to access the app, but it would be cool not always to have the loom widget hovering on top of my browser.

Product walkthrough and feedback, meeting recordings.