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Melio Payment Processing Software logo
Melio
4.6

( 135 )

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Melio Reviews: 4.6/5 — Highly Rated

Melio Overview
What is Melio?

Melio is a cloud-based B2B payments platform for small and midsize businesses and accounting firms that combines accounts payable and accounts receivable capabilities. It supports paying vendors via ACH, card, wire, and mailed checks, offers AI-powered bill capture and an AI assistant, approval workflows, multi-user roles, accounting integrations (QuickBooks, Xero, NetSuite), a mobile app, and a payouts API (closed beta). Melio provides tiered plans including a free Go plan and enterprise offerings, and maintains SOC 2, ISO, and PCI-compliance posture via its processors.

Company Melio
Year founded 2018
Company size 501-1000 employees
Headquarters New York, USA
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Ask Questions about Melio
What Melio is best for?
How does Melio compare to Shift4Shop?
What are the pros and cons of Melio?
Melio Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Melio Pros and Cons
Pros
  • Generous free plan (Go) with meaningful features and free ACH allotment
  • Covers both payables and receivables in one platform
  • Strong integrations with QuickBooks, Xero, and NetSuite
  • Flexible payment methods and speed options (ACH, card, wire, check, instant)
  • Strong security and compliance posture (SOC 2, ISO standards, PCI via processor)
Cons
  • Some advanced features (classes/locations, QuickBooks Desktop sync) limited to higher tiers
  • Transaction fees (card percentages, check/wire fees) can be significant at high volumes
  • Payouts API and some international rails are in limited/closed beta and not fully global
  • Detailed/custom reporting/export capabilities were not clearly verified in public documentation
Melio Features
Accepts major card brands
ACH Payment Processing
API / Developer platform
API for integrations / mass payouts
API Integration
Approval workflows / multiple approvers
Automated Tax Calculation
Batch Processing
Bulk / batch bill payments / upload
Command-line interface (CLI) tools
Contactless / Chip & PIN support in terminals
Create and send invoices / AR functionality
Melio Media
Melio - Melio Homepage
Melio Screenshots
Melio Homepage
Melio Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 04, 2026
Melio Payment Processing Software logo
135 Melio Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Jan 05, 2024
 Source
Overall Rating:
4.5
JC
Jose A. C.
Human Resource Manager
Share
"Easy ACH/CC Payments"
What do you like best about Melio?

It integrates with Quickbooks. This feature makes sending payment requests so much easier. A couple of clicks and a payment request is sent to the vendor of choice.

What do you dislike about Melio?

The downside is the payment issues at times. Larger payments can be delayed even after receiving confirmation emails.

What problems is Melio solving and how is that benefiting you?

We do not accept direct credit card payments. Melio allows our vendors to pay invoices with credit and/or debit cards as well as check or ACH.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
4.5
MC
Marie C.
Run The Us Division Of Kovel Collection
Share
"Wonderful for someone with a busy schedule"
What do you like best about Melio?

Easy to use, can set up monthly payouts ahead of time. Another great feature is most people can have their checks directly deposited into an account once they finish the setup. You can also have a check mailed if you only need to send a vendor a payment once or twice a year. Also, you can pay employees or vendors from your checking account or a credit card. This is a handy feature.

What do you dislike about Melio?

The average turnaround time is three business days on a check. If you want it quicker, you can pay for a quicker service. On auto pay it takes a few extra steps to get this set up and it's not always easy to see how to do it.

What problems is Melio solving and how is that benefiting you?

We do not have to allot of problems with this system. We keep things very basic and use them for contract workers (their monthly payments) and payment of bills.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
4.5
KM
Katherine M.
Office Manager
Share
"Melio makes paying bills super easy!"
What do you like best about Melio?

The ease of use is what I like best. Most vendors these days accept Melio payments which makes it super easy to upload an invoice and get a vendor paid! I haven't used competitors' for my online payments because once I found Melio, I didn't need to look further.

What do you dislike about Melio?

To be honest, there aren't really any downsides to using Melio. From time to time there have been brief issues with old invoices being listed in the queue that were already paid but other than that, things have been very seamless.

What problems is Melio solving and how is that benefiting you?

The biggest thing I need is for a software program to pay my vendors in a streamlined way. That is what Melio does for our company. They make it easy and efficient to pay our regular vendors and new vendors alike.

Small Business (50 or fewer emp.)
Jul 20, 2022
 Source
Overall Rating:
4.5
KD
Kirk D.
Operations Manager
Share
"Easy payment processing from Quickbooks!"
What do you like best about Melio?

I love being able to pay bills from one website (Quickbooks) without needing to log-in to my bank or PayPal. The payments are recorded against the corresponding invoices in Quickbooks Online and save me lots of time on monthly tasks.

What do you dislike about Melio?

The lead time for mailing checks is not ideal.

What problems is Melio solving and how is that benefiting you?

Saving time and reducing errors on financial record-keeping.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
DM
Deena M.
Office Manager
Share
"Melio is very easy to use and has no fees!"
What do you like best about Melio?

Melio links with QuickBooks Online very easily and shows scheduled payments. It is very user friendly.

What do you dislike about Melio?

I can't think of any! I have had no problems!

What problems is Melio solving and how is that benefiting you?

Free bill pay!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Super helpful! Automates my worries away"
What do you like best about Melio?

The ability to send reminders to clients

What do you dislike about Melio?

Limited only to b2b accounts. I wish it were possible to charge members of my co-op for monthly carrying charges.

What problems is Melio solving and how is that benefiting you?

Automates monthly payments and reminders. I'm no longer waiting for checks im the mail. I can see my clients have received notice.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
BD
Brian D.
President
Share
"Great experience!"
What do you like best about Melio?

Melio makes managing the payment process extremely easy. It integrates into our system seamlessly. We are very happy with our experience.

What do you dislike about Melio?

Cannot make foreign payments. We have to use a different source to make payments outside the US.

What problems is Melio solving and how is that benefiting you?

It makes managing payments very easy.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
KF
Kelsey F.
Accountant
Share
"Easy to use and great for small businesses"
What do you like best about Melio?

The ease of accessing multiple clients at once

What do you dislike about Melio?

Nothing!! It truly is an easy system to use!

What problems is Melio solving and how is that benefiting you?

Ease of payments to vendors!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Huge time saver for us!"
What do you like best about Melio?

We've moved over to paying most of our vendors over Melio and it helps us save nuts and bolts money (postage, checks, envelopes obv labor) but also keeps us more organized - schduling payment for invoices the day they come in.

What do you dislike about Melio?

Only issue we've had is in some UI stuff that could be better. Would be nice to be able to sort scheduled payments by $$$ amount, rather than just vendor and date.

What problems is Melio solving and how is that benefiting you?

Paying vendors simply and efficiently. We took over a business that was still mailing out paper checks and it has been, by far, the quickest/easiest change we've implemented.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
CF
Courtney F.
Gm
Share
"Great service, but I do wish it synced more efficiently with Quickbooks"
What do you like best about Melio?

Direct payment to vendor, easy to use and track information and past payments.

What do you dislike about Melio?

I wish it would sync more efficiently with our bills in QuickBooks. Our payment process involves paying them first in QB, then paying each of them one by one in Melio. Very time consuming.

What problems is Melio solving and how is that benefiting you?

We kept having checks getting lost in the mail so this helps solve these issues.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
TL
Timothy L.
Controller
Share
"Great for small businesses"
What do you like best about Melio?

I enjoy the convenience and user friendly interface of Melio. It is easy to add vendors and schedule automated payments which is another big upside of the app.

What do you dislike about Melio?

One issue I had with Melio was payments would sometimes get delayed even after payment was deducted from our checking out. It was only after alerting their customer service were they able to help process payment.

What problems is Melio solving and how is that benefiting you?

Melio is helping to pay all our vendors in a way that is easy to track. It is also beneficial in setting up future scheduled payments.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A great simple to use platform"
What do you like best about Melio?

I love how easy it is to upload invoice file/ bills and pay/receive payment. Definitely has streamlined company operations. Additionally, the price to us cant be beat

What do you dislike about Melio?

Melio could use some improvements from an organization perspective. The filters are a little clunky and having some kind of built-in aging summary would be a huge help

What problems is Melio solving and how is that benefiting you?

Ability to accept ACH payments through an easy to use platform has made receipt of payment from clients extremely streamlined. Also, scheduling payments ahead of time and not having to worry about them after the fact has been a huge help

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
DC
Dan C.
Owner
Share
"Does What it Promises"
What do you like best about Melio?

I love the simplicity of the program and more importantly, what it allows my business to do. There is more flexibility when you know you can throw a certain expense on a credit card, they'll still receive their money, and you can pay that off as your cash flow allows.

What do you dislike about Melio?

Support took longer to get back to me than I expected

What problems is Melio solving and how is that benefiting you?

Our cash flow is crazy this time of year (seasonal business), so using Melio allows us to be more flexible with our accounts payable.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.5
Jason D. avatar
Jason D.
Director Of Tax Planning
Share
"Easy to implement and use"
What do you like best about Melio?

Straight forward and easy to leverage for the office which went remote with COVID. Appreciate the link to QuickBooks

What do you dislike about Melio?

Limited need for the accountant platform - we don't really leverage it much and not sure what the value would be.

What problems is Melio solving and how is that benefiting you?

We went hybrid/remote with COVID which made bill payment difficult without leveraging the bank's online bill platform which didn't incorporate with QBO. This solved a huge issue.

Small Business (50 or fewer emp.)
Feb 22, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy payment solution"
What do you like best about Melio?

They make it very easy to pay vendors and get paid from clients. Being able to schedule ACH payments for free is definitely of the big appeals and great for small businesses

What do you dislike about Melio?

There are some minor bugs in the webpage that can probably be resolved quicker. Woudl also be nice to have a tighter integration with Quickbooks like address information, invoices numbers and so on

What problems is Melio solving and how is that benefiting you?

Getting paid with ACH had typically been hard to do online. And especially something that can hook up with an accounting software like Quickbooks so it doesn't need to be entered manually each time

Small Business (50 or fewer emp.)
Feb 21, 2022
 Source
Overall Rating:
4.5
Sabrina S. avatar
Sabrina S.
Owner
Share
"Easy Way to Pay Vendors and Account for Payments"
What do you like best about Melio?

I love that I can schedule bill payments directly in QuickBooks online and you can see exactly who you paid and how much in the QuickBooks feed.

What do you dislike about Melio?

I have had some trouble with international payments which was a bit frustrating but ultimately was resolved.

What problems is Melio solving and how is that benefiting you?

Previously, one of my clients would pay bills through their bank and that meant some of the vendor payments were lumped together and not easy to see who was paid and how much. Now with Melio, this is extremely clear and bookkeeping is easier.

Small Business (50 or fewer emp.)
Feb 11, 2022
 Source
Overall Rating:
4.5
JC
Juan Pablo C.
Marketing Specialist
Share
"Review Melio"
What do you like best about Melio?

Its a very usefull platform with a very intuitive navigation thath make easy a lot of process

What do you dislike about Melio?

Honestly, for the moment work very well, but im going to stay tune

What problems is Melio solving and how is that benefiting you?

Automatized the payments of my clients

Small Business (50 or fewer emp.)
Feb 06, 2022
 Source
Overall Rating:
4.5
Renato T. avatar
Renato T.
Co Founder & Managing Director
Share
"Free and simple accounts payable solution for small businesses"
What do you like best about Melio?

Melio is a free B2B online payment platform tailored to the needs of small businesses in the United States. It's a great alternative to the time-consuming and costly bill-paying methods that these companies are currently using.

What do you dislike about Melio?

Melio only works with QuickBooks and does not support international payments.

What problems is Melio solving and how is that benefiting you?

Melio assists in maintaining control and minimizing cash flow issues.

Small Business (50 or fewer emp.)
Feb 03, 2022
 Source
Overall Rating:
4.5
CV
Cheryl V.
Owner
Share
"Inexpensive Way To Get Paid From Your Customers"
What do you like best about Melio?

There are no fees to get paid. I like that it is also free for my customers if they choose the ACH method & it is inexpensive for CC payments.

What do you dislike about Melio?

Sometimes the invoice due dates I have in Quickbooks don't match the due dates imported into Melio.

What problems is Melio solving and how is that benefiting you?

I'm saving money by giving my customers a free or inexpensive way to pay me online. My customers also like the bill pay feature.

Small Business (50 or fewer emp.)
Feb 02, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Review for Melio Payments by a newly established business owner :)"
What do you like best about Melio?

I enjoy Melio's multiple payment systems, including: ACH (with no fees) and Credit Cards (with fees going to the payer or the seller, myself).

What do you dislike about Melio?

I've encountered times where I've sent a payment link to a customer, and they had trouble with using it and paying for the services I provided. This had left the customer in an un-wowed situation which I had to alleviate personally by offering payment through Quickbooks instead.

What problems is Melio solving and how is that benefiting you?

Having one payment gateway for processing ACH payments without incurring fees has been super helpful; however, customers are less accustomed to Melio and are more accustomed to Quickbooks for payments, which requires an added step of explaining what Melio is and how it is benefitting both the seller and buyer.

Small Business (50 or fewer emp.)
Aug 13, 2020
 Source
Overall Rating:
4.5
JS
Joshua S.
Founder
Share
"Simple way to pay and get paid. Nice scheduling features"
What do you like best about Melio?

The ability to schedule payments to vendors far in advance. This saves our business a lot of time when it comes to end-of-month task items. The UI is also extremely easy to understand and work around. Unlike allot of other payment processors, Melio has the ability to do Credit Cards and ACH transfers. There fees are extremely low for ACH transfers.

What do you dislike about Melio?

Very minor things. It is not possible to change the default purple color. You cannot preview or edit the emails that are sent to payers or recipients. This makes it impossible to keep things on brand.

What problems is Melio solving and how is that benefiting you?

We pay monthly royalties to educators using Melio.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Helps Streamline Payment"
What do you like best about Melio?

Melio has helped us streamline our vendor payment process, so we can pay all our vendors through the same software regardless of if they prefer check or ACH payments. It's been helpful to view all payments we issue in one location.

What do you dislike about Melio?

Melio has been great for B2B payments, but it would be nice to also be able to use the software for B2C transactions like processing refunds.

What problems is Melio solving and how is that benefiting you?

Melio allows us to track all payments in one spot. This has helped us organize our accounts payable records, and easily review previously issued payments.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
4.0
HH
Heidi H.
Owner
Share
"Melio is excellent for small businesses"
What do you like best about Melio?

We love that Melio integrates with QBO online and is free to use for basic payments. We've paid expedite fees and check fees when needed and like that there is an option to pay or not pay fees based on our client needs and timing.

What do you dislike about Melio?

Melio can be a little glitchy when trying to add new clients for our firm. Having to add them from a specifc QBO login can get a little cumbersome and Melio retains old ghost bills that can't be deleted or cleared occasionally.

What problems is Melio solving and how is that benefiting you?

Melio is helping us to provide quality accounts payable for our clients, the interface is consistent and we can see all our clients from the dashboard. We like the connectivity with QBO which is the accounting software we use exclusively.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"It's a great tool for processing a lot of payables."
What do you like best about Melio?

Simple interface, to automate payables with no transaction fees.

What do you dislike about Melio?

Works well for transactions within the United States but I've had problems processing payments to Canadian Contractors.

What problems is Melio solving and how is that benefiting you?

Payables with no transaction fees.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"its really easy to use and the option to expedite is awesome"
What do you like best about Melio?

Scheduling payment and secure money payment

What do you dislike about Melio?

Time line for sending payment and the cut of timing.

What problems is Melio solving and how is that benefiting you?

Not needing to use check and running/ postage for the payment

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A simple way to pay vendors"
What do you like best about Melio?

I find the easy payment to vendors as the best feature.

What do you dislike about Melio?

The reporting is limited. Without an Accounting software, it would be difficult to get information in a usable format for 1099 reporting.

What problems is Melio solving and how is that benefiting you?

Melio is helping us pay 1099s with little cost.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
AH
Andrea H.
Senior Accounting Services Associate
Share
"Great asset to our tech stack!"
What do you like best about Melio?

User friendly and simple! Our clients find it easy to navigate!

What do you dislike about Melio?

Money is pulled from bank account before vendor cashes check or receives ACH.

What problems is Melio solving and how is that benefiting you?

Dual approval was something that was needed and it has now been implemented!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
OH
Omar H.
Manager
Share
"Melio is a good service"
What do you like best about Melio?

Paying without a charge - ability to send money to other businesses

What do you dislike about Melio?

The service discriminated against businesses that sell CBD though distributors they represent are able to use their services even

What problems is Melio solving and how is that benefiting you?

Being able to pay distributors without fees

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Quality Product that gets the job done"
What do you like best about Melio?

Easy to use, syncs with Quickbooks and has helped our company streamline some processes.

What do you dislike about Melio?

Pretty basic. Could be more extensive in the offering of features.

What problems is Melio solving and how is that benefiting you?

Bill payments to vendors, contractors, etc. Works well with our accounting software and has helped our company become more productive.

Mid Market (51-1000 emp.)
Jul 05, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Integrates well with QBO"
What do you like best about Melio?

Quick and efficient. Easy to send payments directly.

What do you dislike about Melio?

Frustrating when pdf's will not display.

What problems is Melio solving and how is that benefiting you?

Removes one step from our work flow.