Recruit CRM Reviews: 4.8/5 — Highly Rated
Recruit CRM — The AI Operating System for Recruitment Firms. It is one of the highest-rated recruitment software programs and is trusted by recruitment agencies in over 100 countries worldwide.
Powered by advanced AI and GenAI capabilities, Recruit CRM centralizes candidates, clients, emails, and jobs into a single intelligent system that learns, predicts, and accelerates hiring decisions. Its AI engine handles resume parsing, candidate matching, sourcing, and GPT-driven content creation, turning manual recruiting tasks into automated, insight-led workflows.
With smart automations, no-code integrations, and a visual Kanban pipeline, recruiters can focus on high-impact conversations instead of admin. Customizable triggers, AI-enhanced search, and data-driven insights make Recruit CRM a future-ready platform for agencies looking to hire faster, smarter, and at scale.
| Segment |
Small Business
Mid Market
Enterprise
|
|---|---|
| Ease of use |
Beginner
Intermediate
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | Email/Help Desk, Knowledge Base |
| Training | Documentation |
| Languages | English, Spanish |
Compare Recruit CRM with other popular tools in the same category.
UI and superfast tech support. Also very responsive for new features...
No 24 hour time option... The emai, integration is good, but not perfect
Managing talents in our talent agency while also keeping track of customers and deals
Top reasons we moved to RecruitCRM include the LinkedIn Chrome Extension, user-friendly interface and very supportive customer team!
Dashboarding/reporting isn't very mature yet, although it's not a deal-breaker since it's still able to give you some numbers.
Most CRM/ATS cater to big companies but Recruit CRM is start-up friendly - transparent, scaleable and efficient with its intuitive design and zapier-enabled automations. We're also very grateful for how easy it is to contact the support team whom have been very responsive to our needs and requests.
the organization and work flows, being able to customize almost everything to fit our growing company needs!
Nothing so far, but we are still implementing and have not gone live yet, but I predict no issues occurring, or if they do occur, I know that prompt help will be available.
we used excel sheets until now, so it has changed and benefited us in numerous ways, from organization, accountability, oversite, which then enables us to bring on more clients
I love the chrome extension and really appreciate my chances to vote on new functions
Nothing, but it would be great if I could sort candidates directly in the chrome extension by custom fields :)
Smooth handle of candidates that spare me time in the process
Great customer support, really helpful and quick to respond. Never thought that I'd be giving a recommendation on customer service, just amazed!
There is nothing to dislike, we've ran in a few minor issues while using Recruit CRM, but all our troubles were resolved on a quick notice. Thank you for that!
I've had some problems with uploading CVs, they were really fast to respond to my inquiry and resolve the issue.
The platform has all you need in order to build a great pipeline, and have very good communication with your clients at the same time, I recommend 100%, the support team is great by the way.
nothing, everything on the ats is well planned and all the future builds are going to make this tool a must to in the future of hiring great candidates and handling your pipeline
Communication, candidates data and how to handle in a very fast way, reach out to candidates and customers, all the process is centralized in one magnific tool, cheers for the developers of this ATS.
It is just a very well planned and designed ATS. You can see that it has features that were missing in other ATSes that we used before. It is intuitive and the RecruitCRM team is always there in case of any issues. They are also listening to customer feedback - I saw our product improvement points implemented in the roadmap and then included in the tool after I reported them to the team.
Of course, there are a couple of glitches, but they are not critical. It is more about UX and speed of using RecruitCRM. Sometimes you have to refresh the page for the changes to get implemented. But I reported all feedback points gathered from our company to RecruitCRM and hopefully they will be fixed soon.
Of course, it helps us with our recruitment work. More specifically, it helped us coordinate our internal work, facilitated flow of information across our recruiters, fastened the way of working with our clients and helped our management have better visibility over what all recruiters are doing.
The system is simple and the support is personal, hands-on and accessible.
Nothing so far. I am not a technical person but even I have managed to learn rather quickly.
Benefits for internal communication, organization, as well as useful features for advertising, clients and interviews.
It is simple to use and easy to find what you are looking. Besides, I like that RCRM has implemented so many different features. the tasks is one of my favorites of Recruit CRM
I had something that I did not like,but you guys already fixed it.
The benefits are fantastic about the system because you can include all the information that you need and it is simple to find.
The whole system, but maybe the automatic job board posting, and the user interface, and the integrity. And the label system. It is a little bit unbelievable for me, what these guys just did. I am a head hunter, and I have a recruitment agency, and this system is a lifesaver, and brand builder tools. Beautiful and easy to navigate user interface, with a huge amount of useful functions. These guys exactly know what a recruiter is needed. And one more thing. The label system. I have tried a lot of other tools ( bullhorn, recruitflow, zohorecruiter, jooble etc.) but no one of them had a label system, you can absolutely customize your whole system to your need and languages. You can rewrite any field, and if not, you can add your own custom field, to the job board, or application form, or any area. Unbelievable. I can fully focus on the real job, not on the technical and communication part. And it has a fully integrated email client system, so you can send and receive emails inside recruitcrm. Don't miss it.
Exactly nothing. Really. But of course, nothing is perfect, it could be good if I could have more customization options for my integrated job board. But really? Doesn't matter at all. :-)
Easy to post job ads all over the labor market., Easy to communicate with candidates, easy to automate the processes with emails. Easy to communicate with clients, have more deals with deals stages. Develop my own employer brand with excellent, automated, and centralized communication with clients and candidates. Easy to manage hiring stages, organize meetings
Recruit CRM takes the demands of recruiters who work in an agency setting and empowers them like no other system on the market. The following set of capabilites have been second to none for our team: Acquisition of new talent: with its software to capture profiles from social media sites and integrate them seamlessly into the talent pool, as well its search to customize lists and skillsets based on ability Recruit CRM has one of the most forward thinking talent search features on the market. Connecting Talent to client needs: through its digitial interface and ability to share and give access to its platform over a digital submission, it scales and provides options to Talent acquisition professionals to showcase their talent to clients. The resourcing options can be changed from bespoke to broadbased access. This changes the ATS system from a tool to a revenue maker. Communication with talent and ability to move talent through stages of application process: Here again Recruit CRM shines. Recruit CRM allows a clear and concise view of applications, the ability to use Kanban provides a clear overview of the application process at hand and the communication methods with candidates especially when your email is tied to the system is extremely efficient. Again you are spoiled for choice and empowered to scale your bench whilst being responsive to the talent which has applied. Their model is constantly being iterated: Whilst some ATS systems provide a set of capabilities and remain static around build outs and changes, Recruit CRM is constantly integrating new customer feedback on a rolling basis. They have constant access to discussions around how to use current tools and will conduct build-outs on an up and down voting system. They have been responsive around every question my team has had. This model is hands down the most impressive feature for me and our team. It is one thing to build a market leading product, it is another to provide such an open and iterative model to make it better.
The fact that i didnt find out about this product sooner.
See the review above
CRM can be picked up in a day and used immediately. It's so easy to navigate however this does not mean that it lacks in functionality. Our company is better as a result of our partnership with RecruitCRM.
As it's somewhat new there is a slight lack of integrations with other platforms. Although it does communicate with zapier, there are some more niche third party products that it has yet to work with.
Simple for the end user, and amazing reporting tools for managers to see how their team are getting on. The customer service team at Recruit CRM are second to none and couldn't be more helpful and efficient.
The Recruitcrm is fully customizable for your needs. Top-level customer service, usually respond within minutes.
That I did not have The Recruitcrm earlier in my career.
I have used all the big ATS systems in the past and I find them too complex. Recruitcrm is easy to use and very easy to follow the stages of the hiring process. Anyone who logs into my system will get a clear snapshot and know exactly where I am with each job order.
We evaluated 10+ other ATS's before landing on RecruitCRM. RCRM is a totally integrated, affordable, customizable solution. It combines user friendliness with robust functionality, and is feature-rich without overkill. It's obvious that it was designed with deep knowledge of workflows that a recruiting firm like ours uses. Importing potential candidates from LinkedIn is a breeze with the Chrome extension---big time saver. Importing resumes and creating candidate records from email is seamless. Messaging and tracking candidate progress is super easy. Reporting is much better than other systems we have used. A very complete package, with regular updates and improvements.
Support has been great, and training is good, but the onboarding/training modules could be a bit more detailed and organized. Its not bad, and they are always available to help, but a detailed training page would be beneficial to save time. Great ATS/CRM overall.
We can now work completely within the system for all of our needs---recruiting, client development, reporting, and communication (internal and external). Email, sourcing, reporting, posting etc. Cloud-based, so can work on any device, anywhere.
The ability to manage my clients' jobs, the candidates and all the associated workflow. The good UX allows Avizio to focus on the business rather than the process. It makes our business easy
The current downside of the tool is the customization of the email templates. However, I know that it will be improved in the next weeks.
It helps us structure our data : clients, contacts, jobs and candidats and obviously connect all together with easy UX.
Prompt response and any issues solved without fail.
Inability to post jobs to more websites.
My email didn't sync and the problem was solved
Outstanding support from the Dev team. They dropped everything to solve an issue i was having and had me up and running in under an hour. I highly recommend
I absolutely love RecruitCRM, The dev team especially is helpful.
Recruit CRM is great for database purposes, very easy and convenient. The dev team is always ready to help, should problems arise.
Easy to use and powerful ATS which manages the entire recruiting process from A~Z; with a fantastic user interface and excellent support.
Some of the spacing in the information fields can be improved.
RecruitCRM is easy to use so it makes managing a candidate/client pipeline much easier.
RecruitCRM is clean, easy to use, customisable and has every feature I need for the use as a CRM and ATS. If I have a question about I alway get an response within 2 minutes and they take time to answer my questions properly.
I still cannot figure out what to dislike about RecruitCRM. Up to this point I am very happy with it
What I experienced with the big CRM/ATS company’s that the intuitivity and ease of use is not that good and most of the times not built from the view of the end user. Recruit CRM is completely the other way around and has features that I was told were not possible in such a program, like import from Linkedin or an easy to use email tracker. It does not take a lot of time to use the program properly and it works for me, instead of I work for the program.
Getting responses to my questions so quickly is a huge upside! When I used Bullhorn I would wait for hours even days for a response. The ease of use of this platform is a big plus.
I haven't found anything yet that I dislike.
I like the email tracking feature, so I know when my clients are opening their emails. I like the related emails for all contacts being on the first page of their contact info. You can see who has reached out to them last and the reason for the communication at a glance.
I like the fact they are updating it quite regularly and it keeps getting better and better. I also love the fact the owner and other people in the office have personally spoken to me about the product and the new functions coming out. It's great because I to am a new business owner, and it's great to use a product with like-minded people!
Least like would be that there are possibly 2 ways to do one task, which makes it hard for me to recall how to do something. At the end of the day, I have realized its because there are normally more than one routes to take to an end destination! It is not a deterrent in my day-to-day use of it.
I first came across it in a Facebook Recruitment Group, the individual I spoke with asked if I wanted to get on a call to discuss the product. I said yes and was pleasantly surprised. The people who work for the company make it all that much better for me to use the product and overall I have been able to fill a role with using it. My clients also likes to use it to review candidates as well. Overall, I would 100% recommend. Also seeing what's to come in the coming months really makes me happy because it keeps getting better and better!!!!
Tailor made to every recruitment agency - great customer service! easy to use and they are always updating their software
the product doesn't have all features but they are in progress in creating them
it's a CRM and ATS system all in one - easy to find candidates and clients
It fells that the CRM is tailored made for my placement company (the ability to customise every process to my needs). Linkedin extension makes life much easier, I use it to source candidate and companies. The email integration withe the CRM helps me work faster, keep track of emails and more. We use it over a year now, and we like is so much that we became their partner in Israel.
There are no labels in the email box for now.
Sourcing from Linkedin directly Managing the hiring pipeline is never been easier. Candidate history: all of his emails, call logs in one place. There is no need for me to take any action. Same about the client, I can see all of the history, open and close position , joined candidates and ect.
Recruit CRM was really easy to setup, took just a few minutes to get started. Their Chrome extension is an absolute gift and saves hours every week. They have the best customer support team I have ever worked with. They listen to and implement user feedback into the system regularly. They also respond to messages very very quickly.
I would like them to update their reporting features to let me create saved reports quickly instead of spending a couple minutes creating a report every time. A few minor bugs also pop up now and then but if you're reading this post, they've already fixed them. I see improvements in the system every week :)
As a recruiter, I want to spend as little time logging events in the CRM as possible. Thanks to their seamless Linkedin Integration, candidate/contact entity formats, and pipeline management I can store a lot of data, with very little effort. When I annoy their support team they never annoy me in return. Customer service really makes a difference.
If you ask me what's the real deal with RecruitCRM? It's just how powerful yet straightforward it is. I've tried a bunch, but none come close to how it smartly organizes info without overwhelming me. It's like having a personal assistant that knows exactly where everything is. And if I ever get stuck or confused? Their support team is always there, and trust me, they're the real MVPs. Hands down the best in the biz. Loving it! 👌🔥
RecruitCRM! hands down, it's the best on the market right now. But, there's always room for a bit of improvement. While its reporting tools are good, they could use a tweak or two to make them more intuitive. Still, it's ahead of the curve, and with a few tweaks, it'd be unbeatable. 👌📈
Track Potential Candidates: RecruitCRM ensures you never lose sight of potential candidates for your open searches. Matchmaking Prowess: Effortlessly match qualified candidates to the right job roles with precision. Detailed Candidate Profiles: Stay on top of every candidate's notes, skills, and history with ease. Memory Boost: Never forget a face or a CV. RecruitCRM reminds you of candidates you've met, ensuring no talent slips through the cracks. Performance Tracking: With status reports at your fingertips, always know how you're performing and where improvements can be made.
The quick and professional support and the way they are open to listen to our needs. Creating features that are valuable for our business needs.
With some features, I feel it is not a match with our needs, however, we then always find a useful workaround together.
I can gather client and candidate information in one place. It helps us to create a pleasant candidate journey as well as keeping track of our clients.
This helps me gather and use the data from the Recruitment process. I can have metrics to make better decisions.
Perhaps it could have more integrations with other applications, like ZoomInfo.
I can upload the data faster and easier to a system and then use it to make decisions to improve the business.
We had a very complicated migration and RecruitCRM was incredibly helpful in getting us set up on the platform and answering all of our questions. Their customer support is fantastic!
The only thing that we dislike about RecuitCRM is how white the UI is. It sometimes makes it hard to distinguish what page you are on and can get confusing. We have voiced this challenge to their team and I believe they are in the process of making a change!
RecruitCRM lets us navigate our own database of thousands of candidates with ease. We are also able to input data very quickly and share pipeline with hiring managers in a much more seamless manner.
Customisable. Support is good. Easy to use.
Still needs few features to meet the expectations of the in-house recruitment. Iframe. Lacking Offer letter management.
Candidates management. Chrome extension is superb.
Very intuitive, the customer service is beyond amazing, and upgrades are made all of the time- not a few time a year.
Nothing! I have sent two suggestions and they are now implemented
Fast, easy, etc