Recruit CRM Reviews: 4.8/5 — Highly Rated
Recruit CRM — The AI Operating System for Recruitment Firms. It is one of the highest-rated recruitment software programs and is trusted by recruitment agencies in over 100 countries worldwide.
Powered by advanced AI and GenAI capabilities, Recruit CRM centralizes candidates, clients, emails, and jobs into a single intelligent system that learns, predicts, and accelerates hiring decisions. Its AI engine handles resume parsing, candidate matching, sourcing, and GPT-driven content creation, turning manual recruiting tasks into automated, insight-led workflows.
With smart automations, no-code integrations, and a visual Kanban pipeline, recruiters can focus on high-impact conversations instead of admin. Customizable triggers, AI-enhanced search, and data-driven insights make Recruit CRM a future-ready platform for agencies looking to hire faster, smarter, and at scale.
| Segment |
Small Business
Mid Market
Enterprise
|
|---|---|
| Ease of use |
Beginner
Intermediate
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | Email/Help Desk, Knowledge Base |
| Training | Documentation |
| Languages | English, Spanish |
Compare Recruit CRM with other popular tools in the same category.
Candidate Tracking Client Link to view Candidates Customizable Hiring Stages
Their email sequencing is a new addition and could still use some additional functionality for ease of use.
Great way to track applicants that we bring into the system. The system is fast and easy to use. Everything is in the right place and easy to find.
Easy to use, highly customizable (to map with every business entity's requirements), Easy to Implement, Regular usage, ease of integration with internal systems, Simplified Features and very good customer support
Not any major issues as of now for the product and services.
We were looking for a centralized system to be followed by all the Internal groups/departments within our business model and Recruit CRM has been able to support us for the large part of our requirements
Our company has been through multiple different CRM systems, and none do what Recruit CRM can do. Bringing together Sales and Recruiting on the same platform created new ways for us to run our business more efficiently.
The only downside for us is being a company of our size, there are features we can't wait to implement, so you could say it holds us back from being that much more efficient in other areas of our business.
Having both our Sales team and Recruiting Team on the same platform. The ability to create workflow rules within the system to have our processes run smoother. Finding solutions for current processes. Data integrity.
Excellent support - always on hand, great video tutorials and they are constantly enhancing the functionality
Nothing to be honest - I would obviously prefer it was free!
keeping all candidate info all together
LinkedIn extension is extremely helpful and saves loads of time.
It meets all my needs effectively so there is nothing to dislike.
effective CRM system for me to manage my candidate & client data as well as organise deal flow and candidate out reach.
I have been using RCRM since 2018. Its easy to use and the features have been easy to understand and implement. This is my go-to place for my recruitment busines. The customer support deserves 5 stars. They are prompt and quick to respond.
I only use this to store my candidate database. The search function can be better.
The easy of storing the candidate database is a major benefit. I havent used the other functions much.
Ease of integaration and Language support
Initial setup is a bit tedious and might take some time to use all the features
Maintain standard database and track of applicants
At a glance, visual overview of the recruitment process in the Kanban. Easy to see where we have reached in the recruitment process. All information easily accessible including recent emails. Easy to update and tailor to our requirements. Seems to be flexible enough for systems integration with other platforms eg Wordpress and gmail. After sales service is prompt and efficient.
No real business development process already integrated into the system, so that we can have an overview of our BD efforts on the client side with a live pipeline. We currently use Google drive for this, alongside the CRM/ATS, so more manual than we would like it to be.
We previously used Bullhorn which was very US-orientated and slow. This new system is fast, updates quickly and is very versatile to use across the team. We wanted to work on recruitment processes together and this allows us to do so. RCRM has meant more collaboration and a faster pace of work.
The software is really easy to start working in.I really like the integration with Linkedin and Crome. So easy to get candidates into the CRM. The team at Recruit CRM are developing the software in a incredible speed. New functions coming all the time, and now AI has entered the software which is great. This software is also priced right. Value for money. Good support form the team if you ever have any question. The best CRM & ATS we have tried so far, and we have tried a few. We ues it dayly in our work. My best recommendation.
There is nothing I dislike about the software, but for our small business, we do not take full advantage of all the features of the software. And if I had to put my finger on anything, it would be the graphical design.
Recruit CRM & ATS is helping us keep track of all the candidates we work with. It enables us to work togeter on projects and keep good communication in the team.
Very user friendly, needs very little training and can be worked out very quickly.
The system can not be edited as much as we would prefer to work with how we would like to capture information.
The ease and visibility of the database is helping with efficiency.
The user experience is very intuitive and visually appealing. The team is extremely helpful in getting you up to speed - and continually answering questions along the way.
Some of the extensions we were already using (i.e. Signal Hire) weren't compatabile, but otherwise no complaints!
Recruit CRM helped us keep track of our various open roles and correlating pipeline. Also provided a way for interested candidates to submit themselves to our database without extra work on our end.
Recruit CRM has been a game-changer for our recruitment processes, streamlining most of our operations. We've been particularly impressed by the professionalism, dedication, and support from every individual we contacted. Their commitment was evident during the transition and training period. The migration process was nearly seamless, and we successfully transitioned without losing any crucial data.
There are still some reports that are missing, but it would be unreasonable to say that we "dislike" that about Recruit CRM. I've got the info they are working on improving their report system and adding some more features, and in the meantime, we'll be able to pull out necessary reports using their API.
Recruit CRM offers extensive customization options, allowing us to easily navigate through hiring stages and manage candidates. The LinkedIn extension, in particular, is invaluable for automating our sourcing processes.
Very easy to navigate, also the RecruitCRM team are always on hand to help with any problems, and find solutions. Special shoutout to Rutvik, who has been very patient with us and super helpful throughout the whole process. The system integrates easily and can be customized to our wishes.
sometimes there are too many email reminders - but they're easy to switch off!
We have struggled to keep in touch with good candidates and client contacts in the past - elements such as Hotlists and Tasks really help our consultants organize their days and prioritize instead of having to dig through a lot of notes and information. We're also finding it very useful to get back in touch with old clients.
It's user-friendly, very intituitive and perfect for a recruitment agency like us which has a big client portfolio
Nothing that I'm aware of, the only thing we missed is that we work with several currencies and thay only accept one
Believe it or not, we did not work with any ATS, and, after a long process of searching and comparing many, we found this one, which is very well suited to our needs.
I like the customer support team and our customer success manager. They are all very attentive and willing to help whenever a problem arises.
There are not many things I dislike about Recruit CRM.
Keeps track of all the candidates for a specific job post. This platform helps consolidate the recruitment process.
We enjoy the easy integration with LinkedIn as well as the automation options throug hthe platform. Rutvik has been particularly helpful as an account manager and the team is thrilled with the change to such an intuitive, cloud-based database!!
The adjustment period has been quite painless as overall the platform is incredibly customizable - only a few things that can't be changed due to back-end coding. We totally understand, however, and have found work-arounds for all of them.
We like the cloud-based platform for it's speed no matter where our consultants are located. The integration of the "sales/new business" pipeline has helped streamline our processes as well, and the direct calling/texting/etc from the platform (i.e. all the intergration) is such a plus! Big improvement from our old database!
As a recruitment business trying to do something a little different, we also wanted to take this approach when considering our own tech stack. As a result, we wanted to go a CRM that was modern, rather than the 'old-school' options available that are lagging behind the times. The support team at RecruitCRM are great, and the system is consistently receiving improvements. I've often used the live-chat support, and Sahil and Deeksha have always been happy to jump onto a Google Meet with me to help.
There is nothing that I dislike about the CRM. It's clean, easy to use and is continually improving. The only thing I'd like to see is more integrations (not even sure if that's possible though). I.e. Reply.io opt out requests automatically opt contacts out on the CRM too.
It's clean, and easy to use with simple data adding options. RecruitCRM has all (and more) functionality than a lot of it's competitors, whilst still being simple to understand and use for new members of the team.
I particularly like the CRM's user experience and ease of use. The candidate tracking capabilities are exceptional, and the level of customisation available is impressive. Moreover, the frequent updates and addition of new features demonstrate a commitment to continuous improvement and staying up-to-date with user needs
While there is not much to dislike about this CRM, one minor area of improvement is the reporting functionality. However, the development team is actively addressing this issue, which is reassuring. On the positive side, having a dedicated Account Manager has been incredibly beneficial as they are always available to help and keep us informed about the latest updates and features
RecruitCRM has streamlined our business operations. From candidate tracking to optimising our sales teams efforts. With centralised data management this CRM has helpped us to be more efficient. It has also improved collaboration among teams, and provided better insights into customer preferences.
Native features are great and principal objects are quite custmizable (candidates, jobs) A lot of engagement features allow good collaboration. API is a game changer for automations.
Data vizualisation could be better. Also an access to Hiring stage table would be great
A lot of time is gained by the teams using the product and they can focus on added value tasks. The tool allows a great collaboration between Talent Managers and Account managers.
The overview is great, has great customer support, and is easy to use. Fast upload of new features.
Nothing particular, some automations could be better. But they're on working on it.
The overview is great, candidate recommendation and overall feel of the product meets the expectation. Productivity is higher then before and business performance also
The ease of use for all our consultants, the continuous improvement approach and an excellent support team - extremely reactive and supportive.
Nothing really! We are happy with all functionalities we have chosen to use
It is allowing us to track all our job openings, candidates and clients
- Great customer care service, typically responds within 2 minutes -Amazing people - Recruit CRM itself works well and hardly lags
For now , Nothing! Recruit CRM Has been a game-changer to our proccesses!
- Keeps everything in one place - Reduces data loss - Reduces human error as most of the things are automated
It helps our team to manage daily activities.
Nothing i can say so far,. right now its the best tool.
It helps us to solve the issue of contacting the same candidates. Now we work as a team.
The system is very intuitive and customizable.
it would be ideal if it had also a job ad muliplicator but that would be optimum.
easy access to profiles that are connected to one job, easy communication with clients and candidates, which is also tracked. we are more sufficient in our work and due to this we are able to handle more projects at a time.
the CRM and ATS system is very easy to use
At the moment the system is working very good for us. Only some translations are off.
The system is providing a very good overlook at all the kanidated and jobs and makes it easy to work togheter with other collegues
Implementation of new features based on needs and requests. Fast responses with support.
A newish platform so some features can be missing, but they're usually implemented at the request
Simple to use platform, ease of access.
The visualization tools are key, the UI is seamless, and the team makes the experience that much more incredible
It's almost too customizable! The opportunities are endless and sometimes I get lost in the detail.
The User Interface encourages my recruiters to document, something that's been a challenge in the past.
Everything, it is super user friendly. The support team are fantastic, you never wait more than 2 minutes for support.
It lacks integrations and automations but does integrate with Zapier.
It helps me manage my whole recruitment process, I've been able to move away from spreadsheets into Recruit
We have used other CRM and ATS services and found Recruit CRM to be the best out there. They prioritize customers and their needs with easy-to-follow explanations to assist us in the best ways to utilize their system.
Recruit CRM is mighty, and I am excited to utilize and harness its powers. I do not have any dislikes to date and do not expect any. Any challenges that we may have had has been user errors.
Recruit CRM has allowed us to implement it within our organization quickly. It will enable us to have everything uniform and in one place. We are now implementing automation that the Recruit CRM team is assisting us with.
The support team is always helpful, offering answers, solutions, and suggestions. The customisation options allow a lot of flexibility for reporting and analytics
Nothing. It's actually very straightforward to use and requires minimal training, so there isn't much to dislike.
Questions around customisation, automation, and reporting. The team is always helpful in providing the answer or a suggested workaround, they always seem keen to understand how we work, too.