Rocketlane Pricing Overview

It was very easy to get started, integrate it with our CRM-Hubspot, and see positive impact on our onboarding projects' time to value and overall efficiency. It has all the features we need, and it is easy to keep it updated with the continuous improvement to our onboarding and delivery processes. Rocketlane's customer success and customer support teams provide actionable support and are very reactive.

Loading speed of some specific areas can be improved

Rocketlane is helping us manage our onboarding projects with more efficiency, by making sure all project members know exactly what needs to be done, when and by whom; centralising all information on the project in one single place available to all parties; monitoring overall progress and understanding where the pain points or problems lie. This is helping us decrease our time to value, improve customer satisfaction during onboarding, and improve team satisfaction with their job.

The info or the dashboard and the updates we get is amazing. Also reduces time for followups with clients

No Cons as such, pricing can be more cheaper

Main problem is solved of effective communication with multiple clients, also helps in doing regular follow ups with client, giving proper stock update to stake holders and helps keeping everyone updated on status of the project

Rocket Lane boasts robust customization capabilities and an intuitively user-friendly interface. With integrations into key products like Jira and SFDC, it enhances your workflows. This platform proves invaluable for managing complex project activities, streamlining processes between you and your customers, and improving overall efficiency. The reduction in time for stakeholder reporting is significant, minimizing administration efforts in project and program reporting, while also maintaining an audit trail of communications with customers. From a managerial perspective, it offers diverse capabilities such as project planning, RAID log management, gross margin analysis, Time sheet, and stakeholder reporting, now featuring a useful workflow engine. The dedicated team at Rocket Lane is committed to enhancing your customer journey and product experience. They are highly responsive and value your inputs. Hats off – I genuinely enjoy using the product.

The work breakdown structure will rearrange project phases according to dates. While I acknowledge the benefits of this approach, my personal preference is to maintain a consistent view with phases remaining in place, similar to most project planning tools.

The Chat tool where customers IT policies prevent alternative chat tools Rocketlane has enhanced customer communications and meetings in projects or larger programs through streamlined processes for documenting meeitngs, streamlining NPS surveys, RAID log management, and project planning. The platform ensures efficient feedback collection with real-time insights from NPS surveys, centralises RAID logs for organized documentation and collaborative updates, and facilitates customisable project planning improving the efficency with templating Work breakdown structures that can be repeated workflows with integrations for enhanced coordination and communication. Overall, Rocketlane contributes to transparent, efficient, and successful project management.

Rocketlane has transformed our Product Implementation operations. It offers flexibility and enhanced visibility, allowing us to easily manage and share project information. We appreciate Rocketlane's ability to categorize information and chats effectively. This simplifies our processes, making it user-friendly even for new business owners. Rocketlane has filled the gaps in our specific needs, which had been a challenge to address until now. Their Post Sales Support has been gold standard. We had an excellent experience with their Customer Success managers Swathi and Aishwarya. They have always been proactive in ensuring our implementation deadlines are met and neccessary support is given at all stages.

While there is nothing specific to be disliked about Rocketlane and since they are evolving, there are certain limitations w.r.t features that are available in the system viz. Custom roles and permissions, Time triggers and Advance Reports

Rocketlane streamlines our customer onboarding, making it easy to standardize the process while allowing for customization when needed. It also automates task dependencies, ensuring projects stay on track with minimal manual intervention, keeping our team focused on delivering value to customers.

Rocketlane has one of the best project management module, and very easy to use. We found it quite helpful since we need not spend a lot of time training the team to use the tool. We implemented it ourselves with a little support from the team.

Currently all good, Sint find any difficulties.

Rocketlane helps in Managing team and allocating projects based on availability, collaboration internally and otherwise, Document management, WSRs, which helps us reduce the time to see the value in our services to our customers.

we make shoes for ajio and we use our vendors to coordinate and plan our consignment in terms of the design, sole, features and when the project is closed we ship the consignment.

If they had a free plan initially to start with and if they can reduce the pricing a little and maybe if we can add some order management customisations.

We manufacture shoes for companies in India - so we make project plans based on the shoe company's requirement of consignment - which includes coordinating the styles , types of shoes , sizes, delivery , packaging and once the project is closed we do the delivery - it helps me track which part of the journey are we in and helps me expedite it which was previously done through google sheets with no overview and tracking.

Since starting our contract with Rocketlane, they have added several features that have helped us build out a more robust onboarding process. Comparing it to some other products in the market, it is definitely user-friendly and easy to train new hires to get them ramped up quickly.

My wish is that we could add non PM seats without any additional cost to be able to keep AEs in the loop during implementation.

It's getting me closer to an all in one solution for onboarding!!

I've been in the software implementation space since about 2005. I've worked with many PM tools (or other tools that folks have forced into being PM tools (Smartsheet, Asana, Monday, Saviom, SAP, Wrike, ClickUp, Jira, etc.) and each of them has some piece that isn't exactly what Implementation (Onboarding) needs OR they do, but you have to buy it separately. Or they do, but their core product is clunky and requires to much admin support to set it up. Or they don't have a client facing portal. Or they don't have enough automation/repeatability withouth paying for extra API calls. Or they don't have a visual schedule. Or they don't have documentation storage. Or they charge thousands of dollars for an integration to another system. We are just getting ready to go live with Rocketlane, so I will update if anything changes, but frankly speaking, I have not found another tool that gives the right amount of functionality in the way that Rocketlane does. And I have spent what seems like a lifetime looking for a tool that is the right mix of scheduling/resource management, planning with durations and dependencies, integrations, smart forms, and a client facing portal. Rocketlane has these features, and more, as part of their core product. The Sales Process was just the right mix of 'here to help' while also giving me time and space to make the decisions I needed. Kaushik was lovely to work with during that process. During the sales cycle, we also had the opportunity to work with one of their Product team members, Madhu, who was very open to collaborating on one of our more unique use cases. Our Onboarding Lead, Rajesh has been very helpful during this process as well. We've even had some help from the Rocketlane team with our integrations. For a small team and company like mine, a tool like Rocketlane can be a signficant game changer. We already see other ways we could use the tool to improve our workflow outside of Implementations/Onboarding. We are very excited about the possibilities!

It's not that we 'dislike' anything, per se. We do see some areas that could be improved and we beileve they will. As an example, in order for fields sync to work, you have to create an automation using a Salesforce object as a trigger to create a new project. Automation workflows are geared towards creating new projects only. We also can only seem to update 1 Salesforce Object per project. But these are things we can see solutions for already and so we think it's just a matter of time before those improvements are made. I do which there was a 'restricted use' type license at a lower cost that we could use for leadership -- folks that don't need to have their schedules managed but would benefit from being able to access Rocketlane OR would be folks we might want to fill out a form occasionally (like Sales) but aren't needed beyond that. That said, the cost of Rocketlane is also quite reasonable, so I don't have big feelings on that at this moment.

We needed resource management, project management, client facing portal, smart forms, document storage / collaboration tools, and workflow improvements within the organization. Rocketlane has those features as part of the core product.