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Salesmsg Reviews: 4.6/5 — Highly Rated
Salesmsg is a SaaS two-way texting and calling platform for businesses that provides SMS/MMS messaging, voice calling, shared inbox workflows, automation and AI agents, CRM integrations, compliance options (TCPA, HIPAA, SOC‑2), and a public API. It targets SMBs through enterprise customers and includes mobile apps and a browser extension for access.
| Company | Salesmsg |
|---|---|
| Year founded | 2017 |
| Company size | 51-200 employees |
| Headquarters | Delray Beach, Florida, U.S. |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Browser Extension, Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | Email/Help Desk, Knowledge Base, Phone Support |
| Training | Documentation, Videos |
| Languages | C#, C++, English, Go, Java, Kotlin, Node.js / TypeScript, PHP, PowerShell, Python, R, Ruby, Rust, Scala, Swift |
Salesmsg Pros and Cons
- Strong integrations with major CRMs and automation platforms
- AI agents and automations for qualification and replies
- Comprehensive SMS/MMS plus voice feature set (IVR, ringless voicemail, routing)
- Compliance options (HIPAA, TCPA, SOC-2) for regulated industries
- Flexible pricing tiers for SMBs up to enterprise and high-volume customers
- Email marketing is not a first-class feature
- International texting and short code availability can be limited or require extra compliance/cost
- Message credits do not roll over month-to-month on standard plans
- No on-premise or open-source offering; SaaS-only
Fast and easy way to be in contact with my clients.
Dont have any complience. Im Happy with the service.
Its helping me to be in contact with my clients. Easy way to text them at any time. Fast message sent.
How simple it is to sort and organize through messages
Can be a bit confusing when you're first learning but after that it's a breeze
I get notified as soon as a prospect responds to me
The Hubspot integration makes it super easy to message our leads and see how they move through the funnel.
Sometimes it takes a while for certain pages to load, and navigation could be better.
Catching up with leads we would've directly talk to anyway.
Messsaging in a minute and responses quickly
none, I love it, great product and easy to use.
Easy to reach out to our borrowers
I work for a digital marketing company and integrate SalesMSG with HubSpot and ActiveCampaign. The platform is so well designed which makes it easy to adopt for our clients and the integration process is seamless. Anytime I need to visit with the account executive they are super responsive and quickly get me back on track. We recommend this platform above all other texting platforms!
In the time I've been using Salesmsg, I haven't found a dislike yet! Seriously!
Our clients now can interact with their customers on a professional level and do not have to use their personal cell phones. I also love the integration between the CRM platforms.
easy to navigate and to reply on. The dashboard is also clean.
none so far. Ive had one issue wich was with characters not showing but it was resolved using lower font size.
Getting more replies to customers and easier to archive.
Instant notifications from clients. I use this on a daily basis for quick communication.
N/A I have no issues, except the updates from time to time. But this would not the the application itself but rather on on end.
Constant contact with clients rather than playing phone tag.
Connects with phone and email. Nothing more to say
Nothing. Everything is great. I have had no issues.
Connecting to clients via text that will integrate with my hubspot
how it connects to hubspot- also great features.
sometimes its slow and doesn't connect as quickly
able to text clients
Communication from support, feature requests, and easy integrations.
Salesforce features are still in beta testing.
Salesmsg is all-in on expanding their integrations, as well as their integration features with Salesforce.