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SaneBox Email Management Software logo
SaneBox
4.9

( 172 )

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SaneBox Reviews & Product Details

SaneBox Overview
What is SaneBox?

SaneBox is the leading AI email productivity tool that saves users 12-14 hours a month on email time. Trusted by thousands of professionals - get started today :)

Company SaneBox
Year founded 2010
Company size Myself Only employees
Headquarters Boston, MA
Social Media
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SaneBox Product Details
Segment
Small Business
Freelancer
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 05, 2026
SaneBox Email Management Software logo
172 SaneBox Reviews
4.9 out of 5
Enterprise (> 1000 emp.)
Dec 28, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Goodbye Annoying Marketers!"
What do you like best about SaneBox?

I love their blackhole feature! I get so many emails and they get all of those emails out of my way!

What do you dislike about SaneBox?

I wish they had an unlimited plan for just one email address.

What problems is SaneBox solving and how is that benefiting you?

It allows me to get rid of annoying holiday marketing emails and allows me to snooze emails from my colleagues so I can actually enjoy my vacation!

Small Business (50 or fewer emp.)
Dec 21, 2022
 Source
Overall Rating:
5.0
Michael S. avatar
Michael S.
Senior Rpg Developer
Share
"Finally Making Sense of my Email!"
What do you like best about SaneBox?

SaneBox is easy to use and very intuitive. It helps me re-direct unwanted emails to the right place, along with keeping emails "for later" in the best folder. The digests are also extremely helpful in cleaning up my email folders!

What do you dislike about SaneBox?

I haven't found anything in SaneBox that I don't like!

What problems is SaneBox solving and how is that benefiting you?

Cleaning up old emails and keeping track (and redirecting, where necessary) of new emails. I've already cleaned up thousands of out-of-date and unnecessary emails.

Small Business (50 or fewer emp.)
Dec 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SaneBox is awsome!"
What do you like best about SaneBox?

I've been using SaneBox for a few years now. It has saved me a LOT of time and helped me organize my mailbox so that I will see what is important first and never lose the messages that really matter.

What do you dislike about SaneBox?

So far, I have no complaints about SaneBox... maybe I could have one or two extra folders in my basic plan, I would love this! ;)

What problems is SaneBox solving and how is that benefiting you?

I receive a lot of e-mails that are not all that important, but I like to check them every once in a while; they sometimes have some interesting information too. With SaneBox I can manage to put all these e-mails in one folder and prioritize e-mails concerned with my work, bills etc.

Small Business (50 or fewer emp.)
Dec 10, 2022
 Source
Overall Rating:
5.0
Nicki K. avatar
Nicki K.
Financial Advisor
Share
"Inbox zero- not a dream anymore, and never forget to follow up on another email!"
What do you like best about SaneBox?

The filter function is amazing- I only see the high priority emails until I'm ready to see the others. The do not disturb function means I don't even see emails until the times I've scheduled- but they're always accessible if I'm waiting for an important one. Being able to set an email to reappear a few minutes, days, weeks, or in a year is brilliant for following up on things that haven't been done.

What do you dislike about SaneBox?

I had to be SUPER picky about this since there literally isn't anything I dislike! I find the way that it marks the emails that reappear with [SANEBOX] in the subject line mildly perturbing, but if I'm forwarding it on it only takes a moment to delete that out. Also I put a note explaining about it in my footer message and most of the time I don't even worry about it now!

What problems is SaneBox solving and how is that benefiting you?

I used to constantly have over 1000 emails in my inbox and now if I have more than 20 I know it's been a bad day! It means that I'm not wading through heaps of emails just to find ones from clients, and if I want to send a newsletter to the @sanenews folder I don't have to take the time to train it using the rule wizard, I just drag and drop it in that folder and it's trained. I definitely wouldn't be this under control if I didn't have sanebox!

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
JM
Jon M.
Owner
Share
"SaneBox changed my email life"
What do you like best about SaneBox?

Like too many people in business, I get way too many emails. With SaneBox, I achieve ZERO emails in my Inbox at least once a day. It's a beautiful thing. I did not use a competing product beforehand - I receive all emails through a Gmail account and had tried using Google's built-in tools, but they are not sufficiently robust. The UI is pretty simple and has a sense of humor. SaneBox isn't costly - the ROI is huge.

What do you dislike about SaneBox?

I really cannot name anything I dislike.

What problems is SaneBox solving and how is that benefiting you?

SaneBox saves me time, pure and simple.

Small Business (50 or fewer emp.)
Oct 30, 2022
 Source
Overall Rating:
5.0
KB
K Im B.
Founder/Treasurer & Technology Advisor
Share
"No other tool reduces email clutter like SaneBox"
What do you like best about SaneBox?

I went from 2500 unread emails to 250 in about 15 minutes. No training required.

What do you dislike about SaneBox?

Processing the daily digests leaves me with a to-do that I never seem to get around to doing.

What problems is SaneBox solving and how is that benefiting you?

Email is a torrent. Keeping from drowning is a daily challenge. Sanebox is the best life preserver I've found.

Small Business (50 or fewer emp.)
Oct 26, 2022
 Source
Overall Rating:
5.0
JD
Jo Rae D.
Founder
Share
"SaneBox Review"
What do you like best about SaneBox?

Not provided

What do you dislike about SaneBox?

Not provided

What problems is SaneBox solving and how is that benefiting you?

Not provided

Enterprise (> 1000 emp.)
Oct 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Product and Terrific Support"
What do you like best about SaneBox?

SaneBox is terrific at helping with email management. It has tons of options to meet a variety of needs.

What do you dislike about SaneBox?

Not all of its features are intuitive, but customer support is always available to help.

What problems is SaneBox solving and how is that benefiting you?

SaneBox is great at helping prioritize important messages. I especially like its associated features, such as snooze, and reminders if an email isn't answered.

Small Business (50 or fewer emp.)
Oct 23, 2022
 Source
Overall Rating:
5.0
SG
Sebastián G.
Ceo
Share
"Solved my email issues!"
What do you like best about SaneBox?

The best feature for me is its intelligence to filter email. I get about 100 emails per day and thanks to Sanebox I can successfully process them in under 1 hour per day. Their batching system of unimportant email and daily Digest is key for this. The SaneReminders feature is also amazing. Just CC a Sanebox address and it will automatically let you know if no answer has been provided. I love their training system where I can "blackhole" a contact and never hear from them again! It's full of features that allows users to never look back!

What do you dislike about SaneBox?

I would love to be able to Balckhole a whole domain. Right now I can only blackhole a particular sender. Also, greta feature for the assistant to check Digest but it would be great to give partial control over those emails, not full. For enable save in another folder all the email processed by the assistant to check later if anything interesting has been lost. Finally it would be awesome to have the opposite of Do Not Disturb in the sense that I would like to have it always be in Do Not Disturb except on the times I check email twice a day (for example).

What problems is SaneBox solving and how is that benefiting you?

Email overload and processing time. I can now focus on the important and leave the unimportant to check every couple of days or once a week.

Mid Market (51-1000 emp.)
Oct 20, 2022
 Source
Overall Rating:
5.0
BR
Brian R.
Vp Global Campus
Share
"Email was causing insanity before using SaneBox."
What do you like best about SaneBox?

When I look at my email, I know what is most important. I don't have to worry about all the other fluff out there. Also, if I haven't heard from someone in a while or if they are new, they are neatly put in my SaneLater folder, which has become a lifesaver.

What do you dislike about SaneBox?

Honestly, there aren't any downsides. I could not imagine life without SaneBox. I've been using it for years and assume this is how email is for me now. The only time that I remember how terrible life used to be is when I changed my password, and SaneBox is disabled for a bit. I go crazy!

What problems is SaneBox solving and how is that benefiting you?

SaneBox keeps my email box sane. I still get hundreds of emails but I really only have to look at the ones that are for me. Plus, it does a really good job of learning what is important to me.