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SaneBox Email Management Software logo
SaneBox
4.9

( 172 )

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SaneBox Reviews & Product Details

SaneBox Overview
What is SaneBox?

SaneBox is the leading AI email productivity tool that saves users 12-14 hours a month on email time. Trusted by thousands of professionals - get started today :)

Company SaneBox
Year founded 2010
Company size Myself Only employees
Headquarters Boston, MA
Social Media
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SaneBox Product Details
Segment
Small Business
Freelancer
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 04, 2026
SaneBox Email Management Software logo
172 SaneBox Reviews
4.9 out of 5
Small Business (50 or fewer emp.)
Nov 18, 2023
 Source
Overall Rating:
5.0
Linda B F. avatar
Linda B F.
Student
Share
"As close to perfect"
What do you like best about SaneBox?

The number of features you get, you get Snooze folders, Trainable folders, News folders, etc., and they also offer Inbox Zero training if needed. Their prices are very reasonable, and it's worth every penny. But the absolute best thing is their customer service. They have gone above, and beyond every time I have contacted them. No matter what the issue was, they did everything possible to make sure I was happy and benefited from their service. Possibly the best and most efficient customer service team I've had the pleasure of dealing with.

What do you dislike about SaneBox?

I can't think of anything I dislike. I've been thoroughly delighted with SaneBox and all that they offer.

What problems is SaneBox solving and how is that benefiting you?

The only issue I've had was a minor one, and it turned out to be an issue with Google and not SaneBox. My email is a lot less cluttered and a lot more organized and focused since I've been using SaneBox.

Small Business (50 or fewer emp.)
Nov 10, 2023
 Source
Overall Rating:
5.0
K David M. avatar
K David M.
Principal
Share
"TIme Saver"
What do you like best about SaneBox?

SaneBox does an excellent job organizing my incoming emails. The Black Hole feature is great.

What do you dislike about SaneBox?

Nothing. The platform does what it intends to do.

What problems is SaneBox solving and how is that benefiting you?

Saves time by segregating important emails from newsletters, unimportant notes and junk mail.

Enterprise (> 1000 emp.)
Oct 11, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SaneBox saves me time"
What do you like best about SaneBox?

SaneBox works simply in the background, through my existing folder structure. The best thing about SaneBox is @SaneLater, which intelligently determines which messages should go directly to my Inbox and which ones I can review later. I don't have to set up custom email filter rules for this to work and if @SaneLater filters and email that I do want in my Inbox, I simply move that message and future messages will go directly into my Inbox. As a result, I can quickly and easily see essential emails and then bulk-process less critical emails. So I save time and never miss a message.

What do you dislike about SaneBox?

I do wish there were some more powerful custom rules available. I receive many reports and status messages and use the subject filter heavily to sort them out. It would be nice to have more options, such as using both sender and subject, to fine-tune some of these custom rules.

What problems is SaneBox solving and how is that benefiting you?

SandBox is at the center of my daily routine. Important email lands in my Inbox, where I can see and quickly respond during the day. Less-important email is filtered so I can bulk process them at the end of the day, which is faster. Before SaneBox, I would receive 100-200 messages in my Inbox each day; only 5-10% of those require immediate attention, and about 60% are FYI-only and don't require a response. With SaneBox, I've cut my Inbox traffic to 20-50 messages per day, and the rest are either bulk-processed at the end of the day or automatically filed for me. I save about 3 hours per week and respond quickly to important messages. I also use SaneBox for my personal email, where I estimate I save another 3 hours per week by filtering out newsletters and advertising emails.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
IT
Isaac T.
Founder
Share
"Sanebox has changed my worklife profoundly"
What do you like best about SaneBox?

My inbox was so out of control I often gave up. Sanebox has freed up so much time that I feel like a commercial i would not even believe. But it's true. If you spend time up front training it, and then a small amount as you go, you will still save hours a week! And I feel so much better.

What do you dislike about SaneBox?

I like everything about it. Everything works beautifully. It would be nice to be able to more selectively choose emails that need replies.

What problems is SaneBox solving and how is that benefiting you?

It allows me to trash the trash and focus on what matters. I was getting so many new spam emails a day, the unsubscribe options the spam provided never worked, and sanebox solves these problems for me.

Small Business (50 or fewer emp.)
Mar 20, 2023
 Source
Overall Rating:
5.0
Michael B. avatar
Michael B.
Facebook Ireland Video Production Supervisor | Dreamtek
Share
"Great time saver, Easy to use and saves me hours of work!!"
What do you like best about SaneBox?

I've used sandbox for years now and it makes my email life so much easier! It organizes my spam, important mails and even mails it thinks I can deal with at a later time. It's brilliant

What do you dislike about SaneBox?

At start you have to spend some.time organizing what's important and not but it's not a bad point in long run

What problems is SaneBox solving and how is that benefiting you?

Time saves is massive! Makes my important mails more visible and I would highly recommend it

Small Business (50 or fewer emp.)
Jan 11, 2023
 Source
Overall Rating:
5.0
JB
Jeff B.
Ceo
Share
"Works as described and expected - makes Email manageable"
What do you like best about SaneBox?

It has lots of options and flexability to configure it to work how I like. It is extremely helpful and managing my inbox - gets the junk out of the way and leaves important and actionable stuff for me to deal with. It just works! Their team has been awesome to deal with!

What do you dislike about SaneBox?

The one issue I have, is when it "returns" an email to me - it adds in the original date to the subject, so you know it is a "re-run". That doesn't always work/display right. Not sure if that is them or an email client issue - but it does cause me some confusion sometimes - but this is a very minor annoyance. Beyond that, nothing that I can think of.

What problems is SaneBox solving and how is that benefiting you?

Keeps the important emails in my Inbox - and everything else is not. Makes it easy to work on the important stuff during the day - and scan the other folders at night. Being able to snooze various emails to come back later is great. By BCCing a date/time - I can have the email come back to me to make sure I got a response. A life savor for people that send a lot of email requests to people that don't always answer you.

Small Business (50 or fewer emp.)
Jan 01, 2023
 Source
Overall Rating:
5.0
AA
Allison A.
Company Owner
Share
"Useful. Simple. WYSIWYG"
What do you like best about SaneBox?

Separates email effectivly. Junk, never to be seen again; newsletters and subscriptions, should read later, all in one place; real mail, requiring answers, straight to Inbox.

What do you dislike about SaneBox?

There isn't anyting to dislike. It just works. And there's much more to it that I don't actually use, but could, if I set my mind to it! No improvments necessary.

What problems is SaneBox solving and how is that benefiting you?

Time management. Email organisation. I work faster, more efficiently, and can set aside time to allow myself to be distrcted by newsletters! That means I get more done.

Small Business (50 or fewer emp.)
Dec 31, 2022
 Source
Overall Rating:
5.0
SL
Steve L.
Program Director
Share
"SaneBox is a lifesaver"
What do you like best about SaneBox?

I love the way the filtering works. After signing up, all of my low-priority emails were moved out of my Inbox, leaving only the important stuff.

What do you dislike about SaneBox?

I would love more tips on how to use the Activity Report and improve my SaneBox rating.

What problems is SaneBox solving and how is that benefiting you?

SaneBox has saved my hours and keeps me from scrolling through looking for emails that are important.

Small Business (50 or fewer emp.)
Dec 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Email Management Tool Ever!!"
What do you like best about SaneBox?

I love how SaneBox allows me to focus on the important stuff, while sorting the low priority emails into a folder I can check later.

What do you dislike about SaneBox?

I'm not really sure how to understand the Activity Reports. I feel those should be more actionable.

What problems is SaneBox solving and how is that benefiting you?

I was overwhelmed with my Inbox before signing up for SaneBox. I felt dreadful every time I logged in to my email account. Now, I'm more productive and it has helped my business grow in many ways.

Small Business (50 or fewer emp.)
Dec 29, 2022
 Source
Overall Rating:
5.0
Gijs V. avatar
Gijs V.
Expert Immobilier Et Financier
Share
"SaneBox is a life saver for every professional."
What do you like best about SaneBox?

Sanebox prepares my email box for me. I just open my email and start working. No pre sorting needed. The AI is excellent. One instruction and all future emails go to the right box.

What do you dislike about SaneBox?

The dashboard could be simpler - it is a bit complicated to navigate. I'd like some more sorting boxes to be able to sort more specifically.

What problems is SaneBox solving and how is that benefiting you?

Before SANEBOX I spent literally hours per day on sorting and treating the hundreds of emails that I receive everyday. The automatic email groups provided in my apple mail are really not the solution for that. Now SaneBox has done the work for me BEFORE I open my box. I can quickly scan what is important - put to later what needs reading - and focus on my priorities. SaneBox saves me at least 2 to 3 hours work per day. The service they provide is the best in the world, I cannot imagine my work as coach and consultant without SaneBox. I would be able to concentrate on my priorities.