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ShortStack Reviews: 4.5/5 — Highly Rated
Shortstack has a drag-and-drop builder that lets users design pages without the need for code. It comes with analytics and marketing features that lets users review their efforts for further improvement. The platform’s drag-and-drop features let users design pages easily, including mobile-responsive landing pages. Scaling your business is easy on this platform as well and collaborating with different users is a breeze.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
ShortStack Pros and Cons
- It’s great for building landing pages designed for contests
- You can scale up easily as your business grows
- It’s possible for one person can manage everything because of its user-friendliness
- You need to get used to how the site builder tool works
- It puts a cap on how many page views you get per month
- Professional designers might find some of the design features limiting
Allowed us to make web pages on the fly - we used as landing pages.
Reporting is very limited - need more details on users, clicks, etc.
Landing page development.
Contest generation and email acquisition
Some limitations on personalization and customizing the page.
Easily implements into a website or business Facebook page.
Ease of use. We use this to create interactive contest on our websites.
Does not support Mobile collection of data
Data Mining
Easy to use and very effective. It also lets us "Pause" our subscription so that we are only billed during the times we are using the platform.
It requires a bit more technical knowledge to customize campaign components, but still usable to those that are not fully versed in development.
Just gives us a a simple and cost effective way to run certain contest and sweepstakes marketing programs, so we can pass the savings along to our clients.
I like the templates that you can use best. Something was quickly set up. And the support is also very good
That you can't use the best templates for $200 a month. I'm a startup and just can't afford any more
Shortstack is a way for me to get in touch with other customers. I realize new business
The platform is very easy to use. I used it primarily for building landing pages on Facebook for content and a few times for contests. The campaign builder is intuitive and easy to manage. The one complicated process, which is actually launching the page on a Facebook page, has a detailed step by step tutorial for creating the Facebook app and launching it. The tagging system is another plus for organizing campaigns when you start to build out lots of pages.
The one time I ran into an issue was adding team members and getting them involved in campaign management. The learning curve was steeper than I would have liked but we were able to manage. This was a year or two ago so things may have changed since then in terms of team setup.
Biggest benefit is the easy creation and launch of landing pages on Facebook. ShortStack makes it very easy to create pages and manage them across multiple Facebook pages.
Shortstack can help create a variety of different pages to meet a variety of needs that a company or individual has. A person can have little to no understand of coding yet make a functional and professional looking page for customers or followers to interact with.
Wish there were quick video training sessions to help maximize or further my knowledge on Shortstack. Though maybe these already exists and I have yet to find where I can access them while logged into Shortstack.
We are providing documents, graphics, and information about new products we release on Facebook using shortstack. This gives us a place to have a different page look to better suit our needs.
The ease-of-use and drag-and-drop functions. Integration with multiple platforms.
While it is necessary for improvements, the frequent adjustments to the app results in the need to re-learn its functions.
Needed an app that is a one-stop shop for contest building and performance. Cuts time and costs down with ability to access multiple features within one application.
The different templates are the best things that ShortStack has to offer. They're best suited for someone who has some experience in code if they want it to be fully customizable.
There's a large learning curve in ShortStack and it is a bit costly. The other issue is that the API integration with Facebook's browser tool has problems for responsiveness.
We're getting much more user generated content based on the campaigns created in Shorstack. An issue we've seen is that projects were scoped based on prior experience with ShortStack, and they tend to change their templates, which changes the scope of work.
If you learn the ins and outs of the tools available to you, you can actually achieve what you want to achieve in most instances.
The interface is fairly confusing and seems perhaps a bit dated. Again, it can be a bit of a learning curve to fully unpack all of the tools in there. Also, the actually public facing element of the database was not terribly flexible or responsive.
Shortstack allowed us to run a video competition across different categories and to hide content on certain dates, plus to allow voting on each category. Very useful indeed.
I like the ability to draw entries randomly for giveaways and promotions.
I feel ShortStack could be a little more user-friendly. I have difficulties setting up campaigns sometimes or customizing them to the way I'd like them to be.
Tracking entries, acquiring email addresses, counting votes. ShortStack has been helpful in all of those aspects.
The ease of the product. Very user friendly.
Nothing yet! New to the product, so I haven’t found any issues.
Ease of social posting and tracking
Easy to use and learn, doesn't require any coding knowledge and offers good selection of design themes to suit our brand.
Interface works inconsistently, specifically editing in modal window hasn't worked in recent updates, requiring extra steps to set up campaign.
Shortstack allows us to provide ticket and other giveaway offers to our users through Facebook but also on our website. Has allowed us to expand our email list/contacts and also help clients offering tickets expand their base and reach our to new audiences.
The free plan is a great fit for our SMB. Shortstack's campaign templates makes getting started easy and their team members were quick to respond to my questions
I wish the builder was a little more user-friendly. It seems pretty simple, like drag and drop but it doesn't really explain what everything is used for. Wish they had tutorial pop-ups that walk you through the features when you build your first campaign.
I was able to put together a customized Facebook Contest in a day when our other vendor fell through. We were able to automate our follow-up process from gathering entries, to thanking them for entering and to make sure they shared this contest with their friends. ShortStack created relevant touch-points throughout our customer's journey that alleviated the need for a dedicated team member to nurture campaign from start to completion.
I like that Shortstack's offers different and simple to use settings for even a non-programmer to start. Styling is also quite straightforward with its drag and drop functions and the preset theme makes it easier to follow. Also the variety of set-themes. The main reason I recommended this platform to my colleagues was also the easy-to-integrate function on to Facebook.
Lack of materials (video, blog post) to follow if I have would like to tweak the functionality of certain actions or widget. Personally, I think more preset themes can be added.
Shortstack help cut down setting up additional sites for our marketing promotions.
When looking to create social contests or promotional campaigns ShortStack provides many easy to use templates.
There are many templates that are pretty complex to tweak and sometimes that can make using them frustrating. It would be nice if those had better documentation around how to modify them.
ShortStack is great for for customer acquisition and when you need to put content online quickly.
Shortstack makes it incredibly easy to build customs landing pages for my blog or my social media channels. I can also use it to capture leads for my business.
The interface can take some getting used to. It can be confusing when you first get started.
To build landing pages, quizzes, and to capture leads for my business as well as for clients.
Shortstack is a powerful tool to build interactive pages for Facebook apps etc, with widgets and templates covering many of the popular interactive mechanics, with quite a room for customization.
The interface is a bit outdated, sometimes it is hard to figure out how exactly something should assembled together from the available building bricks to get the result you need.
We ran a whole range of lead capture and engagement campaigns and I see the key advantage in being able to quickly put together an interactive page without requiring support from the tech team or outside agency
Some of the templates are great. It's simple to use, and cost-effective.
I really wish there were more quiz options. That's what we'd really like to use ShortStack for, but the current templates are not useful to us.
CRM management
How customisable everything is. I can tailor my competitions to be exactly what I need.
We have had issues when using the embed code on our website, it isn't easy to make centred.
It is an easy way to create competition entry pages and being able to use it with facebook is great as that is where our customers engage most highly with us.
Shortstack is the only tool I've used for Facebook campaign and I like what I can do with it (made an advent calendar last year) which was very successful.
It was a big hassle to get to that point. It's a very complex piece of software to program and the workflow isn't always intuitive. It left me with a few customer grievances, unfortunately. Doors opening at the wrong time and people missing out on offers.
Until we started using Shortstack we hadn't really done any capturing of marketing data on Facebook and we added about 7,000 leads to our Mailchimp database through the advent calendar.
The templates are great to use but they can be a little confusing
The plan, I have to cancel and lose my account if I need to deavtivate
Fixed so,e marketing solutions