Sucuri Reviews & Product Details

Ease of use, support, and customer service - the proxy works great for both protection and speed.

The interface - semi-intuitive, but dated in design.

Wordpress hacking and security - a growing issue.

Sucuri team helped us take care of things when somehow there were adware kind of files (which populated weird pages on google search for one of the sub-domains) on the Server. And, I like Sucuri's Website Backups, this helps when your hosting doesn't include one and you are looking for effective solutions for taking backups, that allow you to restore files with a few clicks as well. Also, you can download the backup files/databases, and do the manual restore if you know what you need to update on the server.

The support team's reply takes a bit of time.

We use Sucuri as a website firewall, and also for taking Website Backup.

The security that my website is secure and I don't have to be concerned about attacks or downtime

Nothing so far. My system is well protected and I get to learn about various threats going around

Peace of mind = Priceless Continuity of service Higher production

they always reply to support tickets and are extremely helpful.

I wish I would have been contacted in another way other than email when my site went down.

I have an additional layer of protection in case my site is hacked.

They made it easy on me, and they did all set up work, so I didn't have to learn anything new!

Caching of audio files automatically, because it requires a website to use versioning to overcome this particular issue. For a site that only does audio, caching of audio files can lead to files not playing through to completion.

We had a lot of attacks, probably over 1,000 a day initially! It crippled our website until we used SUCURI.

Securi makes our website not only blazing fast but also very secured.

One thing I didnt like is the UX, it was very hard for me to find the option to clear the cache.

Trusted Firewall system and security against malicious attacks.

Flexibility to set up firewall the way I want it. Also like the server side scanning.

Price is high. You have to use one of the more expensive plans to get the best tools.

Firewall protection has been excellent. Ability to use sever side scanning to detect malware before it becomes a problem is great.

It's relatively easy to deploy and it seems like a good value. Watch their videos and the service sells itself... but is it reliably backed up?

Had an unpleasant experience with a 24 hour offline situation for 2 sites. I guess they are giving us a credit for an issue from the month prior that they didn't bill for to make up for it.

They're not Rackspace. You may be paying a bit of a premium, but it's a vastly different mindset. Support tickets move as slow as molasses. There is always some "influx of tickets." They say that they are available 24/7 but when you try to get someone when you need them, no one is available.

Securi is literally the real deal when it comes to security, and I'm all for a secure system but Securi really takes this to the MAX, with complete protection by sniffing GET, POST and URI requests, checking visitors locations and even by identifying possible exploits by checking the pages it serves. I mean seriously most people would have to be seriously paranoid or have a hit out on them to use such an extreme service, but if you are secure conscious you can not secure yourself more than you can with securi!!

The security measures can be a little too extreme, and due to DNS forwarding it creates one more chain that can fail or cause issues before you even think about server/software issues!

If you have a site that is vulnerable or under attack due to profession, past attacks or reputation then this service will protect you from ANYTHING if configured correctly.

They have fixed a malware infection before with no additional costs beyond the subscription. Their free plugin provides a very useful logging format.

Their chat support is useless. They respond, then tell you to submit a ticket for everything. The ticketing systems lacks an ability to add an image so they told me to upload a link through imgur. Uh, sure. Upload an image of our website security settings to a public file-sharing website. Generally slow to respond. Lots of long emails with no conclusion.

We want a WAF, but it is very difficult to install properly. Their CDN is sub-par, and difficult to disable and bypass for another CDN. The biggest benefits are the free plugin, frankly.