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Superhuman Reviews: 4.7/5 — Highly Rated
Superhuman is an AI-powered productivity suite centered on email (Superhuman Mail) and expanded to include AI writing, collaborative docs and workflows (Docs), and a cross-app intelligent agent workspace (Go). It automates inbox triage, email drafting, reminders, shared documents, and agent-driven automations and integrates with CRM and productivity tools. The product targets knowledge workers and teams and offers enterprise-grade security and admin controls.
| Company | Superhuman Ltd. |
|---|---|
| Year founded | 2014 |
| Company size | 501-1000 employees |
| Headquarters | San Francisco, California, USA |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Freelancer
Enterprise
|
| Ease of use |
Intermediate
Advanced
|
| Deployment | Browser Extension, Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| Training | Documentation, Live Online, Videos, Webinars |
| Languages | English |
Superhuman Pros and Cons
- Highly polished UI and speed; extensive keyboard shortcuts and efficiency tools.
- Strong AI assistance for drafting, summarization, automated follow-ups, and auto-labeling.
- Deep integrations with CRM and productivity tools and external AI models.
- Robust team and enterprise features including shared collaboration and advanced security.
- Relatively high price for full Mail and business tiers; may be cost-prohibitive for some individuals or small teams.
- UI localization of menus and system text is not yet broadly supported.
- Some advanced features are in beta or have limited trial access.
- Core product is proprietary (not open source).
Superhuman is the fastest email client most people will ever use, and it costs $300 a seat a year to find that out. The speed is real — keyboard-first navigation, sub-100ms interactions, triage that genuinely moves faster than Gmail. What trips buyers up is not the price but the packaging: Superhuman now sells two different products under one brand, and the Free and $12 tiers you will see quoted do not include the email client at all.
- What it is: A premium email client plus a separate AI docs and agent workspace.
- Best for: People who spend hours a day in email and can put a dollar value on the time saved.
- Pricing: Mail starts at $25/member/month billed annually. Business is $33. Verified August 2026.
- The honest catch: The cheap tiers are the Docs product. Mail begins at $300 a seat a year.
What Is Superhuman?
Superhuman launched in 2014 as a rebuilt email client for people who live in their inbox, and its reputation rests on speed and keyboard control rather than features nobody uses.
The homepage now leads with three products rather than one, and carries a “Looking for Superhuman Mail?” prompt in the header — a fair signal of how easily buyers end up on the wrong one.
The core experience is a stripped, fast interface over your existing Gmail or Outlook account, driven almost entirely by shortcuts. Split Inbox separates real mail from noise, AI drafts replies in your voice, Ask AI searches across your history conversationally, and auto-labels file things without rules you have to maintain.
Since then it has expanded into Docs (collaborative AI writing) and Go (a cross-app agent workspace). Those additions are why the pricing page is confusing, and they matter to what you actually get for the money. The company is now in the 501–1000 employee range, based in San Francisco.
How Superhuman Works
- Sits on top of Gmail or Outlook — it is a client, not a new mailbox.
- Keyboard-first, with shortcuts for essentially every action.
- Split Inbox and auto-labels for triage without manual filters.
- AI drafting in your writing voice, plus Ask AI across your mail history.
- Follow-up reminders, snooze, send later, undo send as standard.
- CRM integrations — HubSpot and Pipedrive on the higher tier.
- Runs on macOS, Windows, iPhone, Android, web and as a browser extension.
Superhuman Pricing
Read the plan names carefully, because two product lines share one page:
| Plan | Price | Includes Mail? |
|---|---|---|
| Free | $0 | No — Docs and basic writing only |
| Pro | $12–$15/month | No — advanced Docs and writing |
| Starter | $25/member/month, billed annually | Yes |
| Business | $33/member/month, billed annually | Yes |
| Enterprise | Contact sales | Yes |
Starter at $25 a month billed annually is $300 a seat a year — the real entry price for the product Superhuman is famous for. Business is $396. Annual billing saves 17% against monthly, and Business carries a further 15% discount for teams of five or more.
What Business adds over Starter is the AI: auto drafts, Ask AI, the Mail MCP connector, custom auto labels and CRM integrations. If you are buying Superhuman for AI assistance rather than raw speed, Starter is not the tier you want, and the effective entry price is $396 rather than $300.
Who Should Use Superhuman
The arithmetic is unusually simple here, and it is the right way to make this decision. At $300–$396 a seat a year, Superhuman needs to save roughly an hour a month to pay for itself at a typical knowledge-worker rate. For someone processing 150 emails a day, that is a low bar and the tool clears it comfortably.
For someone processing 20 emails a day, it does not, and no amount of polish changes that. Volume is the variable that decides this purchase, not preference.
It also fits sales and customer-facing teams specifically well, because the CRM integrations and follow-up reminders map onto work that has revenue attached. The case is much weaker for internal roles where email is incidental to the job.
Honest Pros and Cons
Strengths
- The speed is not marketing. Interaction latency is genuinely below what Gmail and Outlook deliver, and it compounds over a day.
- Keyboard control is exhaustive, which is the actual source of the time saving.
- AI drafting is good and trained on your own voice rather than generic business English.
- Split Inbox and auto-labels cut triage without rule maintenance.
- Real enterprise posture: SSO, encryption, audit logs, SOC 2 and BYOK.
- Broad platform coverage — desktop, mobile, web and extension.
Limitations
- It is expensive. $300–$396 a seat a year against a free, competent default.
- The product split is genuinely confusing. Free and Pro do not include Mail, and the pricing page does not make that obvious at a glance.
- AI features are gated to Business, so the advertised entry price gets you the fast client and not much of the intelligence.
- UI localisation is limited — menus and system text are not broadly translated.
- Some features are in beta or have restricted trial access.
- You are still on Gmail or Outlook underneath, so provider-level limits and outages remain yours.
Superhuman Alternatives and How It Compares
The honest competitor is Gmail with keyboard shortcuts turned on, which is free and, for a low-volume inbox, sufficient. Superhuman’s answer is that shortcuts alone do not give you the latency, the triage or the AI — which is true, and worth $396 only at volume.
Among paid clients, Missive and Front target shared team inboxes rather than individual speed, so they solve a different problem; if your need is collaborative support triage rather than personal throughput, they fit better and usually cost less.
Against Wispr Flow, there is no real overlap — Flow speeds up the writing itself across every app, Superhuman speeds up the mail client. Heavy correspondents often run both.
The Verdict
Superhuman is a very good product with a pricing page that works against it. The speed claim survives contact with daily use, the AI drafting is better than most, and for high-volume email the payback maths is comfortable.
Do two things before buying. Work out your actual daily email volume — under about 50 a day, the numbers do not support it. And be clear you are buying Business at $396, not Starter at $300, if the AI features are what attracted you, because that is where they live. If email is not central to your day, this is a luxury, and it is fine to say so.
FAQ
How much does Superhuman cost?
Superhuman Mail starts at $25 per member per month billed annually ($300/year) on Starter, or $33 ($396/year) on Business, which is 15% cheaper for teams of five or more. Annual billing is 17% less than monthly. Enterprise is contact-sales. Verified August 2026.
Is there a free version of Superhuman?
There is a free tier, but it does not include the Mail app. Free and Pro ($12–$15/month) cover the separate Docs and writing product. The email client Superhuman is known for begins at Starter.
What is the difference between Starter and Business?
Starter gives you the fast client, Split Inbox, calendar and team collaboration. Business adds the AI layer — auto drafts, Ask AI, the Mail MCP connector, custom auto labels and CRM integrations with HubSpot and Pipedrive.
Does Superhuman replace Gmail or Outlook?
No. It is a client that sits on top of your existing Gmail or Outlook account, so your mail, provider limits and any provider outages stay where they are. You can stop using it and your mailbox is unaffected.
Is Superhuman worth it?
It depends almost entirely on volume. At $300–$396 a seat a year it needs to save around an hour a month to break even at typical knowledge-worker rates — easy at 150 emails a day, not achievable at 20. Work out your own volume before deciding.
1. the shortcuts are intuitive and quick. most shorcuts are just 1 key. 2. UI/UX interface is great, clean and soft on the eyes.
1. doesn't have GChat integrated. i have to have 2 separate windows - one for gchat, one for superhuman for emails. 2. a bit hard to find an exhaustive list of shortcuts to use
1. saves time from emails! 2. makes me feel more productive 3. my emails are cleaner, more structured and hits the points.
The fast and clean UI, the ability to have long threads in the form of a chat. Cleaning the mail within seconds. Cleaning junk and unsubscribing from unwanted mails within just two clicks and also clearing them from the inbox. Truly astonishing how well crafter this piece of software is.
The price, though it very high priced but it's undoubtedly a premium product.
Efficiency of managing mails and actually reading them
So many things to count. But using the command center for all things email is amazing! Want to archive something, simply tap on "e". Don't want to answer an email at that moment, tap on H and be reminded later. Using superhuman changed my relationship to email. On another note, the customer support at Super Human is bomb!
I dont like that I can't edit the profiles of people that are not in superhuman and sometimes it messes up and shows the details or profile picture of someone else.
Making email fun to interact with. It makes dealing with emails less daunting.
I really like to onboarding experience with a customer support agent. He helped me a lot and I felt that they really understand my challenges. It was super easy to start using it with my different email addresses. Regarding the tool, it is super smooth , easy to use and helps me to reach zero inbox often.
I can't find something so far. I'll be checking for it in detail.
I'm getting thousands of emails every month and I was not able to handle it. This was a huge headache for me. Thanks to its simple user interface and I'm now able to reach zero inbox.
The fact that you have the gamification of Emails, I love going through and having the satisfaction of getting to inbox zero where I used to have thousands of emails! I also never miss a beat and am top of my most important emails with control over what appears in where with some simple setups.
Love the whole superhuman concept! And with ongoing improvements and support from the team you feel heard
Keeping me across everything and anything in the e-commerce world and prioritising and being able to trigger reminders but removing it completely from your mind!
Keyboard shortcuts make it easy to navigate quickly
Quickly noticing which inbox I am in. I use several emails.
Going quickly through my inbox
Superhuman, once learned, unleashes your ability to stay on top of everything. It's speed and ease-of-use allows you to quickly get things done. Because Superhuman is "fun" and feels like an almost gamification of email, it always stays on your mind and due to this, you're always thinking about email and you never let important items slip through the cracks.
I haven't yet seen anything I dislike. Everything they've done has been executed with excellence. I'm only limited by my willingness to learn and impliment, which is a "me" problem, not an issue with the product itself. Since my motivation is high, Superhuman matches my energy and then some.
Superhuman is freeing up my time due to it's "mouseless" working environment and speed of the software. Most importantly, it keeps me focused on email and is increasing my follow up and follow through so that nothing evades me anymore.
Fast and built to provide execs and business functions to keep up with lots of tasks and emails. Great service as well.
Many productivity features and shortcuts. Could be expensive for some users with $30 a month.
It solves handling massive amounts of incoming emails.
The speed and effeciency in which i can get through my emails is absolutely amazing. I am forever an Inbox Zero person.
I wish i could select different calendars when making an event, i have calendars for meetings, office tasks, phone calls, emails etc.
organization. I can label easily with a few strokes of the keyboard and find relevent threads easily.
SO easy to use, keeps me organized, FAST to clear out inbox, nothing gets lost or deleted. Copy feature is FAST AND EASY when I have to paste info somewhere else, and has the header info.
I love this app. I don't know what I don't like....
My inbox used to have THOUSANDS of emails because I never wanted to delete anything. I set up folders and automations and tried to organize, but it never really helped. I tried superhuman and embraced their system and IT CHANGED MY LIFE. I'm on inbox zero for 100 weeks!!! I love how it shows me when emails have been read. I love sending things back to myself when I need it, instead of just leaving the email floating for weeks! I LOVE the key commands! I can get through my inbox within 30 minutes every morning. When I see that image when my inbox is empty, it feels so great!
I get through my email significantly faster. Ergonomics are truly thought out - so many little things that take far too much time in other systems, are fast in Superhuman. Calendar integration, reminders, templates, sending later, split inbox, and easily accessing and switching between multiple email accounts. All of these on top of the extremely fast and keyboard-centric user experience make for a delightful tool that I use every day, which saves me at least a couple of hours a week compared to Gmail, of which I was a power-user before.
I haven't encountered any downsides to using Superhuman. I sometimes hear folks complaining about the cost. If you don't feel like saving 2+ hours a week and being so much faster working through your email is worth it, then maybe it's not for you.
Makes it fast and easy to get through my inbox, stay on top of emails, and never miss anything.
I finally feel like I have control over my inbox and has had an impact on my responsiveness and overall productivity.
Calendar feature!! When I need to check out my sched/get on calls, I wish I could just go to a Superhuman calendar. Also, when I'm scheduling calendar invites with other teammates from email, I wish I could more easily see their calendars while trying to find a time. Sometimes I can get to view their cals, other times I just get frustrated and go straight to my cal.
Feels like an email to-do list - can easily manage and prioritize inbox, separate important vs. not important emails, make sure my team is on top of responding to emails.
Super efficient, multiple inboxes in one app, really intuitive keyboard shortcuts.
Wish there was a notes app, that you could edit events from the calendar in superhuman, and that highlight a date/ time > schedule event on Gcal (for iPhone use).
Time spent on email > so much faster with shortcuts. Missing important emails > love the reminders function! Lack of organization > great filters.
If emails is a big part of your work, then save yourself time by switching to Superhuman. It is easy & fast to navigate, it has smart functions to streamline the flow such as reminders and follow-up, it offers tracking so you are ahead of the conversation and lately it's been boosted with AI-power.
The UI has improvements to do, especially to make the window more reactive to external monitors and to be able to toggle between views (e.g. like Notion has)
It's allowing me to spend less time getting through a cluttered inbox and improving the quality of my output, both with reminders, tracking and level of communication thanks to their AI enhancing features.
I love the keyboard shortcuts and the snippets. The AI responder is also SO USEFUL, I use it almost daily
You can't create snippets on mobile or use the AI features on mobile, which is a huge bummer
getting through email faster making sure I don't use my email as a TODO list responding more politely with snippets and AI when I'm in a rush
Very lean design. I feel happy everytime open this app
I want to merge all 3 of my Google emails.
Separated my Emails and helped me list the priority.
shortcuts, adding new calendar invites, customer support, like the goal of clearing inbox,
want an integration feature into an airtable for all contacts you have from email, cant make updates to calendar invites have to go into google
getting emails out faster
Zero inbox Reminder feature Shortcut keys
There is not much I don't like about superhuman. That said it takes a while to get used to the new interface after moving from gmail.
Reminding me about various tasks that come through email
Saves me about 4-6 hours per day in email - it has changed my life!
No downsides at all - can't recommend SH enough!
Helps me keep inbox zero and enables me to reply fast to both private and business emails
I have an very personal e-mail review and organizing system, and Superhuman has provided me with keyboard shortcuts to help me keep my inbox and archived emails organized!
It takes a bit of time to get used to the tool, but once I got used to it, it has helped immensely.
It allows me to organize my inbox by topic and subjects, and allows me to file emails without having to use my mouse (b/c of keyboard shortcuts)
What I do in my business, relies on email communications and Superhuman has changed the way I work. Its so much more than email client, since its become my work schedule/calendar/organizer. I triage every email taking seconds per item instead of what took way too much time before. Superhuman is clean and there are no distracting lists; columns; options etc...once you have the few powerful keystrokes down, that control everything, your workday is trimmed down so there's more time to work on other important matters...and its as functional on my iPhone as it is on my desktop so I am using the same tools wherever I am. 'Snippets' is the best text expander ever. I thin I have about 75-100 of them and know their shortcuts (that I created) off the top of my head. It allows me to add info in the body of my emails that I would normally spend too much time retyping into so many of the emails I send. I can compose redundant email responses once and instantly paste them in seconds with a keystroke command, sending the information on its way, time after time. Sending a customer's quote takes seconds now, instead of way too much time, per request. Scheduled emails, allow you to put your correspondence in someone's inbox when you want it to arrive, so you're at the top of the stack when they open up their mail. You can also see when (and how many times) someone has opened your email. Very helpful when time is of the escence, which is almost always. I pay for Superhuman myself, because its that important to me. You must try it once and I can promise that 2 weeks in, you'll wonder how you did with out it. Last, but not the least by far, Superhuman's customer support is amazing! They are humans; fast to respond with a great attitude; know their product very well; always friendly and more than willing to help.
Eventhough I run all of my business email through google mail, I wish they could accommodate apple mail.
Anything that was complicated about email is now easy as a result of using Superhuman. It makes my workday fly by. I can not be more serious about this.
Superhuman has truly changed the way I handle my crowded inbox. It's straightforward and easy to use. The feature where I can sort emails into distinct categories feels like I have my own digital filing assistant. Those keyboard shortcuts have shaved minutes off my daily routine, and searching for old emails is no longer the treasure hunt it once was. The app finds what I need almost instantly. I must say, the AI-powered email drafting is impressive; it often anticipates what I want to say, making replying to emails even faster. Lastly, its clean design keeps my work space feeling tidy and organized.
It's been a mostly positive experience, but there are a couple of things I hope they’d improve. I’d love for it to be compatible with more than just Gmail and Outlook. And, while I understand the value it provides, the monthly fee is a tad high for my liking.
Superhuman addresses several challenges I face with email management, making my day-to-day tasks smoother: 1. Organization: My inbox is constantly bustling with emails. Superhuman's customizable categories or "bins" system acts like a personal assistant, helping me sort and prioritize messages, ensuring nothing gets lost in the shuffle. 2. Speed: The keyboard shortcuts in Superhuman are game-changers. They significantly cut down the time I spend navigating and replying to emails, giving me more time for other tasks. 3. AI Assistance: The AI-powered email drafting is a standout feature. It often predicts what I'm trying to say, which not only speeds up the process but sometimes offers better phrasing than I might come up with on the fly. 4. Search Efficiency: I frequently need to reference old emails. With Superhuman, I don't have to wade through tons of messages; its search function is fast and accurate, making it easier to find what I'm looking for. Benefit-wise, Superhuman has made me more productive. I spend less time wrestling with my inbox and more time focusing on essential tasks. The clarity it brings to email management has reduced my stress and improved my workflow. While there's a cost associated with it, the time and peace of mind it offers me are well worth it.
True mastery of hotkeys is incredibly powerful. This software revolves around making hotkey mastery as easy as possible. LOVE this. The tutorial is extremely comprehensive, and it doesn't take long to start feeling natural. The customer support has been very responsive and helpful. I love the daily tips and tricks in friendly, casual email form. I am encouraging my whole company to implement this software.
It is tough/impossible to edit events in Superhuman. The calendar interface is super nifty, and there is a ton of potential there, and the event creation is very good, but the functionality of event modification is seriously lacking right now. But that's really the only complaint I have about Superhuman. Once they implement event modificaiton capabilities, it will check all of my boxes in every category.
It is solving the problem of inbox overload and inbox clutter. It is keeping me on-task, focused, and efficient.
I have used Superhuman for over 2 years, and the training is unparalleled, as well as the phenomenal customer support when I have questions. Being able to navigate my email with my keyboard and ZERO mouse clicks. The instantaneous loading of everything under 100ms. The ease of access. The userfriendliness with the keyboard shortcuts. The ability to hit ctrl + k and type in whatever I want to do with instant recommendations. Never having to wait for emails to load. The ability to remind myself to reply to emails, and forgetting that I set the reminder, and then being reminded. The ability to schedule emails at 2am for the next morning so I don't look unprofessional. The ability to see when someone reads & opens an email, an infinite number of times, and knowing what type of device they are on and also knowing that nobody can else has the ability to see when I open or read an email.
Nothing. I kid you not, there is nothing I dislike about Superhuman.
Slow loading times. Having to click multiple things to get to where I want to go. Navigating my email without using my mouse. Being able to schedule emails and reminders to respond to emails in the future.
I use the desktop and mobile versions of Superhuman. I can tell you that it is truly named appropriately. I start my day with dozens (sometimes hundreds) of emails. I can triage most of them in mere minutes with tons of simple keyboard shortcuts and features like "Remind Me" that allows me to have the email out of sight until I am ready for it. I set it up in minutes on the day I decided to test it and never looked back. Their support team is quick to reply and cares about finding solutions, but honestly only reach out with suggestions or questions - not problems. An hour of my day never passes without my interaction with my email through Superhuman.
There is nothing to dislike - more about wishing for more. I would love to see a way to pause my inbox so I can focus on existing things without the distraction of new emails (except for senders I whitelist maybe), but that is maybe only something I need. Also, a tight hubspot integration would be very welcome.
The problem of constant nagging emails that are sometimes important and time sensitive mixed with everything else. I work hard to detox my email by unsubscribing etc, but Superhuman gives me the tools to be an email master.
Setting reminders for emails for a few days or months later, and also using shortcuts for everything. It makes going through emails 10x faster. Also, I got used to shortcuts easily because most are worldwide keyboard shortcuts, and the onboarding helped me understand the additional features quite quickly!
Honestly it's such a minor thing but sometimes my email threads are super long and I have two difficulties: 1) After scrolling through emails, being able to find where the latest email was 2) Finding a word in a chain of emails.
I have a lot of tasks that require my attention but it's impossible to get to them every day. With SH, I don't miss a single reply because I can postpone or time the emails. I also write so many emails a day, and the biggest need I had was to keep track of emails I haven't received replies for. That's no longer an issue, so nothing falls through the cracks.
I love how much time Superhuman saves me! I get to inbox zero practically every day of the week. It saves so much time and I recommend it to our whole team. Their new AI features are actually super helpful too for drafting emails in my tone of voice. The team is always constantly innovating to make it better and simpler! Their customer support is always a delight to work with too (super fast!).
I wish Superhuman had more than 1 action undo functionality. Occasionally, I'll accidentally press the shortcut to archive a few emails twice and I don't catch the emails I archived. Since Superhuman organized archived/done emails in email send time order, it's hard to find an email I accidentally archived (especially if it had a send date of a few weeks ago). The app is amazing and this is my only gripe with being anxious I archived something important and can never find it again.
Making email super easy to process fast!
I really enjoy how quickly I can get back to inbox Zero (they even celebrate when you do it). My inbox perfectly filters (or splits) exactly as I need it to. The handkeys built it make it super efficient to navigate.When I first signed up, I had a call with someone from their team and they walked me through everything I needed to know. I use it for both my work email and my personal email.
I wish they had more color options for text. My companies brand colors are not an option. I also wish there was a notification of some sort when I get an new unread email to one of my split inboxes - I sometimes miss things.
Efficency in managing my email box
Superhuman makes email a much more pleasant experience. It stips out all the BS (footers, etc.) so I can concentrate on what matters. You can do anything with keystrokes. It makes email instant, so it has more of a text-message-like feel. And there are power tools like read receipts.
The learning curve is not huge, but it's enough that you need to think "I need to learn this." That said, I don't know how it could be improved. Every power tool has a learning curve. For example, I suspect the mobile app will be super helpful, but I haven't wrapped my head around it yet.
My email has exploded recently (I run 5 companies, including a startup). I'm finally able to feel like I'm keeping up.
I've been a user of Superhuman for a couple of years. It is one of my favorite applications to use because I can finally get through my inbox in a fast and efficient way. I feel like Harry Potter flying through my inbox with the greatest of ease without a mouse! I love Superhuman because of the customer support, the easy-to-remember short keys, and the pure speed I get from using the platform.
The Android app is so confusing to use. I hope this part of the platform becomes just as intuitive as the desktop.
I wish that I could afford Superhuman for all of my inboxes because my personal one needs some magic.