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Superhuman Reviews & Product Details
Superhuman is a premium email client designed to elevate the email experience with speed, efficiency, and elegance. It integrates powerful shortcuts, AI-driven tools, and a minimalist interface to help users manage their inbox effortlessly, significantly reducing the time spent on email. By offering features like read receipts, scheduled sending, and insightful analytics, Superhuman tailors its functionality to professionals seeking to optimize their communication workflow. Its commitment to user productivity and satisfaction makes it a standout choice for those willing to invest in a superior email management tool.
| Capabilities |
AI
|
|---|---|
| Ease of use |
Intermediate
Advanced
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| Training | Documentation |
| Languages | English |
Superhuman Pros and Cons
- Intuitive interface
- Scheduled emails
- Keyboard navigation
- AI-powered features
- Integration with Gmail and Outlook
- Higher pricing compared to traditional email clients
- Mandatory onboarding call requirement
- No free plan available
Superhuman is a joy and delight to use. The highly customisable split inboxes make email so much easier to manage. I've not seen this done so effectively anywhere else. The keyboard shortcuts mean I can fly through my email. The development team are constantly improving the experience. The customer service team are highly responsive, friendly and helpful. There really is nothing else like Superhuman on the market.
There's little to dislike about Superhuman. The learning curve is perhaps a little steep initially, but the support team are always happy to help.
Keeping on top of email is always problematic, especially if you have a number of facets to your life and work. Superhuman makes it easy to keep on top of emails related to these many facets.
I'd like to share my admiration for this platform that has truly been a game-changer for me. It not only aids in my day-to-day tasks but also frees up a significant amount of my time. The support team deserves a special mention for their impeccable organization. They respond promptly and accurately to any query thrown their way. What really delighted me was how they addressed my specific needs. When I mentioned how certain features could solve my business challenges, the response was, "Yes, we've already thought of that, and here's how you can do it." This level of foresight and responsiveness is remarkable! Wishing the team continued growth and success.
I've encountered a bit of a hiccup with the platform that's been slightly inconvenient. After setting up all the necessary email accounts on the desktop version, I expected a seamless transition to the mobile app. However, upon downloading and logging into the mobile application, I found only one primary email account was visible. This means I'll have to manually add the other accounts again on the mobile app. It's a minor issue, but it is inconvenient.
using several emails
The best part of using Superhuman is the feeling of flying when using the email client. You can work without even touching the mouse or trackpad.
"Probably the worst part is the lack of customization of various factors such as the calendar."
The speed in task execution
Easy to get to inbox 0, but then also have emails come back if there's no response.
cost? and lack of support for hubspot. I could really use a hubspot integration.
If an email isn't responded to, it comes back so I can remember to respond or follow up
My favourite parts of the Superhuman email client has got to be the effective inbox filtration into categories, a blazing fast unsubscribe feature & integrated AI that actually works. I am also a huge fan of the iPhone and iPad app. I feel the Superhuman email client is often overlooked due to the price, and to those who cannot justify spending the amount - I understand. Although you will without a doubt make that money back in hours saved. I can gurantee that.
The price is obviously the biggest downside to Superhuman, but I can assure you that the time saved through using Superhuman justifies the price.
Before superhuman I was stuck in an endless cycle of wanting Inbox Zero, but being too daunted by the 4000+ unread spam emails flooding my account that just kept coming & coming! Superhuman helped me to take the important step of saying goodbye to it all and starting fresh. Hear me out. Superhuman didn't delete all my old emails, but instead it allowed me to archive all emails older than 2 weeks. They aren't gone, but they clogging up my inbox and demotivating me from changing my bad email management habits. Now, all three of my email accounts never have over 10 emails that havent been reviewed and taken action on. Most the time Im at that sweet sweet inbox zero. Through helping me make the first step, and then maintaining a good management pattern, Superhuman has saved me countless of hours mindlessly deleting, archiving or sometimes missing important emails! Thank you Superhuman!
The biggest aid to my email workflow has been the forced simplicity of the folders, and the ability assign different senders to a few key buckets. Then, I can clear out my "Important" folder to inbox-zero every day—without wasting time getting distracted by random newsletters, non-urgent updates, or billing receipts. Everything drops in right where I need it to, and I can batch that type of email when I'm ready! The ease of implementation helped me avoid having to clean up my emails first—their personalized onboarding tips and guidance gave me the confidence to start fresh (without losing any messages). Their customer support and ease of integration are incomparable in today's complex SaaS world. Superhuman team really understands the value of simple systems.
The only downside is the cost investment, but committing to the annual plan is worth the savings. The keyboard shortcuts took a few minutes to learn, but are paying me back in hours of saved time every week.
Superhuman gives me all of the features I need to manage my email system effectively, without any of the extra stuff that never gets used. The app also runs extremely fast on my Macbook and iPhone, with no pinwheel of death or frozen screens.
Many things. I love how easy it is to get through emails and get to a decision on them - the ability to get to an email later is life changing. When sending invites, I can now create an event/meeting invite in 10 seconds vs 1 minute on google or apple email. The AI responses help a lot and I can also triage emails better. I implemented and integrated the shift to super human quite easily. Onboarding and customer support is great with their helpful nudges. I use it everyday.
Not a lot. I wish Superhuman would build additional functionality for the mobile app, especially the ability to create meeting invites. Otherwise, perfect for me
Time, ability to coordinate meetings, write good succinct replies
the "inbox zero" screen is a delight to receive!
superhuman isn't free to use like iOS mail or gmail
Superhuman saves me time by using tight filters to show me just the important emails. I check email many fewer times a day and have more bandwidth for other priorities thanks to that!
It definitely helps me get through all my emails, and more importantly helps me respond to all my emails. The remind feature is essential to this, because sometimes I just can't be bothered to think about an email, so having the prompt to deal with it later helps me get through it. It was very easy to install, and I found the commuunication with the customer service responsive. I definitely use it every day, and have adapted to using it very quickly.
There is no feature that I'm unhappy with. The price point is a little high for me though.
Superhuman helps me not let emails pass me by. It's benefitting me by making me more productive.
This software has allowed me to take control of my inbox when before it was controlling me. My inbox used to be overwhelming to say the least. Now I actually look forward to reaching inbox zero!
Team snippets need picture ability, link ability, and more organization. I should be able to categorize them and maybe attach by a # phrase. Otherwise I LOVE it! Customer service has been prompt and helpful. I use this platform about 5 times a day.
Organizing and streamlining my inbox.