Ticket Tailor Reviews: 4.9/5 — Highly Rated

Takes the hassle out of tracking payments, arranging seating plans etc etc. The people choose their own seats, the system takes payment and gives a list of all seats, payments etc its just great. I can even sell products!

It would be nice if you could have the products page linked to the main ticket events website. Or make it easier to find out how to do that.

taking payment, seating plan

Easy to use, intuitive backend, no fees for charities. I've recommended it to so many business people.

Nothing so far. I've found the whole process seamless.

We run free sessions for parents for our Positive Social charity (helping young people take back control of their lives from social media) and Ticket Tailor's pricing model allows us to do so without using resources that we'd rather put into delivering more sessions into schools.

We are a small musical organization and have used TT to sell tickets to our perfomances since last summer. It's very easy to use, the UI is very clear for both operators and ticket buyers, and fees are much lower than competing platforms. Customer support has also been responsive and helpful.

Listing multiple performances under the same event can be clunky, but it can be done.

Economical box office!

Love how easy it is to run sales embedded into our Wordpress site, and how simple yet powerful the processing of multiple ticket types for a single event has been for us. The ethics of the company also align well with our own - all of which makes the process of selling event tickets that much more fun and smooth.

Have found myself going around in circles many time when trying to navigate the orders for events so would like a slightly more intuative back end interface.

An efficient online ticketing service with low fees and quick no-code implenentation into our existing platforms. Has made it possible to run multiple events with limited resources.

I like the interface and how sleek and quick it is to use. I can see a whole range of options which is brilliant to selling to my clients.

Sometimes there are too many options and the site can be overwhelming to use.

Making it easy to sell tickets to a very broad range of users

Ticket Tailor made the process of creating a seating chart for my event super easy by allowing the use of pictures of the original seating chart to help digitize it. The creation of tickets as well was super easy and fully customizable. I was able to create my event in less than a few hours and get it up and running. Accepting payments from our customers was super easy as we were able to use Paypal and Square. Their support team is also ready to help whenever you need it and will work with you to solve the problem. You can also easily track and export your sales summary for reporting. Overall, the software was exactly what we needed and it was great to work with a purpose driven company.

There is essentially nothing to dislike about the product. It is easy to get up and running and use.

This software solved our problem of having our fundraiser event transactions all happen in a physical setting. Previous years we would have a hard copy of our seating chart, we would take payment at our physical location, and would take phone calls daily to book seats. With this software, we were able to make all of this happen online and it saved our staff loads of time spent on these tasks.

So easy to use and amazing customer service

That there isn't an app for the main page

Running an entire event

Easy to use system, from creating to selling tickets. Really reasonable fees compared to other companies. Fab support from the team. Lots of different ticket types/bundles available. Embed into Wordpress site easily.

Not being able to change ticket type after booking - when incorrect ticket is booked

Keeping costs low as possible as we are a not for profit. Easy to use and update

I have used TT for several years now. The platform is always improving and the support is great for those times when you need it

The only thing I struggle with is getting the logo to load at the rigjht size. It would be really useful if the system could opffer to resize your files to suit

Ticketing for my events

Reliable Friendly customer service Low fees Easy to use

Not easy to add upsells to tickets. That's all!

Ticket tailor allows my clients to book their birth preparation course place with me, easily and directly.

Helpful support responses from real people, supporting a BCorp and helping to save the planet ticket by ticket. Easy integration to website and payment platforms

There isn't much not to like. Any functionality that perhaps might be offered by another provide we no longer use, has been easily worked around.

Providing an event registration platform without making huge charges and when there is user error, a kindly real person is available to support.

Easy to use for us and our customers. We host over 30 events throughout the year. Customer Support is phenomenal and always respond quickly.

Could integrate with Square better for reporting purposes.

Selling a specific number of tickets, and offering exclusive tickets with an access code.

It's very user friendly and it's easy to edit details, duplicate events, change tickets, customise the message the customer receives after they've booked etc. The payment mechanism was surprisingly simple to set up and there are lots more features that I haven't quite explored. Additionally the customer support has been so responsive - I get answers within minutes from a human being! I just love using the website daily. The integration with other systems especially Stripe is excellent. Can't fault it.

There is so little that I dislike about Ticket Tailor. It literally does everything we need - actually I'd love to see a Klarna or Clearpay integration with Ticket Tailor to allow buyers to purchase tickets in instalments.

Making it easy to sell tickets to our conference.

Low per ticket cost, and the more we buy, the cheaper the rate. Links in to mail chimp, paypal and stripe Customer support is quick to respond to questions. New door list check in app is much improved.

We don't have reserved seats, so I don't know how those features work.

Easy and inexpensive way to sell tickets online with little fees. Patrons can also make a donation. We have the option to charge our patrons the ticket fee, but we choose not to.

Having a landing page, that I can share on my social channels, has made engagement easy. It allows my audience to spend time deciding on the value of attending and also allows me to clarify what's on offer.

I can't think of anything that I dislike.

Ticket Tailor allows me to see where and when I need to increase my marketing. It allows me to communicate and I feel it's constantly honing its offer, which benfits me enormously.

Very easy to navigate. Creats an atrrctive and user friendly booking page. Offers a load of extra facilities, most of which I have not yet made use of! Also offers good on line support if you have an issue.

You weren't able to make multiple bookings in one go - althogh this may have now been facilitated.

Providing me with an easy way to sell tickets for an event - and to refund if there is a cancellation. Enabling me to see at a glance how many have booked for an event and who they are. Enablling me to log all new audience members and add them to my database.

Everything; customer services is second to none, if I have a question there's probably an article answering it and if there's not then the team will find an answer or a work around. The prices are fair for business and end customer and the system itself is so user friendly. We love the integration to our website, the purchase process is so simple and the behind the scenes section is easy to use too.

We had a couple of issues because our set up was a little bespoke but the team helped us with work arounds so no complaints here.

Ticket sales are simple, it's easy to set up cash tickets or vouchers from third parties to ensure it's all in one place. The team can check people in. All great!

Great ticketing platform. Easy to use. Highly recommend.

They don't have an interface for customers. You cannot search events from a homepage.

Ticketing

Ticket Tailor is super easy to use and the management information is invaluable. I have given report access to the team so they can see in real time who has booked and this leads to more meaningful conversations with clients while lowering the admin burden in the team. Plus changing ticket info and refunding purchases is straightforward and has allowed us to provide a top tier customer experience.

I have yet to find something that I don't like about Ticket Tailor.

Ticket Tailor saves so much time and has really helped to centralise the data and information for our whole team. It has helped us to delight our clients with great customer experience and build anticipation for our events.

Intuitive and simple to use ticketing platform with great ethics - it is adaptable to most situations and they have thought of solutions for all sorts of permutations

I can't think of anything - other than cost and to be fair I add that into my ticket price.

It is the whole package allowing me to market, sell and contact my ticket buyers with essential information

Fast and flexible system that is easy for my staff to use and easy for customers too. Customer support is fantastic and I have had queries answered in literally minutes every time I have been in touch

I would like to see more insights and reporting tools to track and analyse bookings

It rolls all the steps of events in to one. Providing the info to customers, collecting the important information from them as well as payments and communication.

A great platform for seamlessly issuing tickets and keeping a record of income. I just discovered the Broadcast feature which was very helpful. Customer support is fast too.

I would prefer to pay for the ticket charges by bank transfer as our charity does not have a credit or debit card, this is not possible.

With TT I don't need an excel spreadsheet, all the information is on hand and the door list is very helpful.

Ticket Tailor is easy to use with clear instructions and lots of options for creating a professional event page and lots of different options for tickets. I would highly recommend have been using them for several years.

The only thing that I would recommend is an easy way to use your event link.

It's making it very easy for my guests to purchase tickets to my events. They like how easy it is to use too.

Excellent value ticketing platform......

Limited analytics for products and memberships.

Able to sell event tickets without huge fees and charges.

I love Ticklet Tailor because they provide and brilliant ticketing platform. But more than that: Ticket Tailor is a responsible, ethical, UK-based company. Why would anyone want to use a US-owned conglomerate that doesn't have the same ethical code as TT? Great service and great pricing as well.

No downsides from my perspective. Great company and great product

Making event ticketing easy and being able to work with an ethical UK-based small business.

How clear the process of creating your ticketed event is! It's so simple and linear compared to other ticketing platforms I've used

The pricing could be a little clearer but it ca. be found with a little digging

It's allowed me to be a bit more hands off with the admin of my events which lets me do more in terms of promotion rather than having to deal with payments etc

So much really. I loved Eventbrite BUT they then got expensive and corporate. TT does everything we need, embedable ticketing, landing pages, pre buy tickets. It's simple and slick and the developers listen.

Not much, does all we need really. They keep innovating too so nothing really.

We use TT as a master list of delegates, even if they end up coming in via PayPal or Go Cardless.

Everytime I've needed help with something I get in contact with the chat, it's a real person who gives you an answer so quickly and it's always solved the issue.

There's a few things I think could be developed, it would be good to invite team members but only to certain events to make it easier to collaborate with other organisations. I also find the gift voucher system a little over complicated as I would like to be able to just issue a voucher to customers, similar to the promo code system, instead of creating a product and purchasing it for them etc

Easy to use all round so no specialist skills needed. We receive payments through TT and Stripe weekly instead of having to wait until after the event.

The cost - It doesn't cost a platform more to sell an expensive ticket versus a cheaper one, so why should they charge more? Ticket Tailor get this and charge a flat fee, they even make it cheaper for you if you pay up front! Event information is easy to enter, and clearly displayed to browsers. Ticket types are flexible and customisable and they support multiple team logins and roles without even more charges. New features are being delivered all the time, and if they're not perfect at launch, that's OK as they listen to feedback and improve them over time. On the back-end integration with Zapier means every ticket sold on Ticket Tailor results in a sale being raised in my accounts on Xero. I literaly have to make one click to confirm it!

Maybe you miss out on the marketing that other sites claim to do for your event, but that's debatable. Anything else I haven't liked over the years of using Tick Tailor I've raised with their support team, and they've either helped me out there and then, or passed my concerns on to their developers and often things are fixed or features tweaked in reponse.

It fully automates are event registration process. No more spreadsheets of attendees. No more manual invoicing. Ticket Tailor is the canonical source of information about all our events now.

The ease of the chat function and customer service team are at your finger tips whenever I have a question or need support with setting up events, navigating my box office or learning how to utilise new functions.

I want to use it for more things! Like subscription-based events, members areas / hubs and options for customers to select multiple dates for one event would be great. But love that the feedback has been taken on board!

Having easy to set up / navigate event pages and smooth payment process for customers. I love that it's a B-Corp and has great sustainable values, they recognise small businesses and credits are managable (rather than large monthly/annual fees).