Unclaimed: Are are working at Twilio SendGrid Email API ?
Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | Email/Help Desk |
| Training | Documentation |
| Languages | English |
Compare Twilio SendGrid Email API with other popular tools in the same category.
I suppose there are other tools for managing templates, but the "edge" for me is the ability to separate management. This way it is possible to first test the flow on a staging environment before going live on the production environment.
Sometimes one might forget to sync the remote notification templates with the local notification temples. Thus, it might seem there's a bug where there isn't actually one. I guess a notification reminding the user to sync the notification could have been helpful. In case that's not the usual drill, rather an implementation chosen at my company, then please accept my apologies :)
The problem is to easily manage the distribution of a high volume of emails. In addition to distributing the emails themeselves, Twilio SendGrid Email API allows the user to manage templates for rendering the contents easily.
It is straightforward to integrate using the API key. A dashboard to track opens, clicks, deliverability metrics, geographical data, unsubscribes, and bounce is excellent. Their unsubscribe group feature is their USB. We can easily add multiple sending domains on one account without limitations, which other ESP usually have; even domain authentication using SPF and DKIM is hassle-free using our domain cpanel. They even have an email id verification feature so that we can minimize our email bounce rate.
Pricing is a little costly even for bulk emails, but being a premium product with best-in-the-industry deliverability, it justifies its pricing somewhat. To check the email send activity of a particular user, only the last seven days' data is available; to extent the limit, we need to pay more.
We use Twilio SendGrid Email API to send our transactional and triggered emails, which include order tracking, order confirmation, support tickets, forgot passwords, and OTP emails. Using this email service API and aur inbuild system, we can easily send emails that to dynamic/personalized without facing any issues.
Twilio SendGrid Email API is a scalable and reliable solution for sending high-volume emails, enabling email customization and easy integration with other platforms. The detailed analytics provided by SendGrid allow for continuous improvement in email campaigns. In summary, Twilio SendGrid Email API is a highly effective tool for sending high-volume emails
High prices compared to other email API options, as well as issues with email delivery to some email service providers resulting in emails being marked as spam or blocked. Additionally, Twilio SendGrid's technical support can be slow or unresponsive in some cases, making it difficult to quickly resolve issues and get help when needed.
We found the Twilio SendGrid Email API to be a very helpful tool in delivering a large volume of emails with good statistics. Its features and functionalities allowed us to effectively manage and monitor our email campaigns, while its reliable delivery system ensured that our emails were reaching their intended recipients. Overall, we were pleased with the performance of the Twilio SendGrid Email API and would recommend it to others looking for a reliable email delivery solution.
Twilio allows us to offer our clients a more comprehensive range of engagement with their customers. It is fast, reliable, and cost-effective.
It does not work in our foreign markets. We have clients in Australia, Singapore, Oman, and Great Britain.
Twilio API allows us to integrate our communications into one platform while providing options and metrics.
Automation: SendGrid offers robust automation capabilities, allowing my team to create personalized and targeted email engagement campaigns at scale. This has saved us time and improved the quality of engagement we get from targeted customers. A/B Testing: SendGrid's A/B testing feature allows my team to test different aspects of our email engagement plan, such as subject lines and call-to-action buttons, to determine what works best and continuously optimize our email campaigns.
SendGrid's spam filtering is not as effective as we would like, leading to a higher rate of our marketing emails being marked as spam. Furthermore, SendGrid's user interface tends to be overly complex and overwhelming to new users , making it difficult to navigate.
Twilio SendGrid is what we are currently using to automate and send marketing messages to customers through emails. The most important benefit of SendGrid's email marketing is the ability to create personalized and unique email engagement with our customers at scale. We've leveraged Sendgrid to create complex workflows and trigger email engagements based on specific customer actions, further personalizing the engagement experiences of our customers and getting them to better interact with marketing emails, targeted at them.
Customer service not only resolves the issues faced on the platform but is also willing to be interested in our suggestions.
Everything is awesome in terms of the Mail campaign, but I would say they need to improve UI as sometimes it's take time to understand it.
bulk emails for our internal and business objectives along with attractive templates
How transparently all the information flows and it's displayed on their dashboards. Also it's very nice having a way to receive metrics from it, so you can be able to integrate it with other products
Warmup is a pain, but it's something needed. Sendgrid documents this very well and also provides some automation around it, but it's still a pain. Also the alerts system would be nice to have more options to customize
Sending emails basically, it is a pain to have to manage this by yourself and monitor it correctly, having a robust solution for not having to deal with it is a win.
Every feature on the SendGrid Platform is available via REST API. This makes you integrate the solution with your own system and make sense out of parameter from SendGrid such as Open, Clicks, etc
SendGrid API's Website becomes down at times and customer care does not accept it. Have to send screenshots and then they divert to other solutions.
We are trying to send Emails in bulk, Use Unsubscribe global & group feature so that the end-users have the flexibility not only to unsubscribe from all but also specific email groups.
Dynamic templates on HTML let me make various multifunctional emails that accept json. I've created a super cool email with different charts and tables that are working perfectly for our needs! really recommend!
It would be great to add simple JS functionalities. Need lots of testing and documentation research to reach a well-functioning email, so its advanced functionalities require lots of research
We're using its automated dynamic templates and it's working perfectly! Chart & table generated by json working amazingly!
I have always been impressed with the impact of Sendgrids analytical reports on my organizations email marketing strategy. Asides the quality of the reports , I am always excited with how customizable Sendgrid reports are. I can customize reports based on a specified timeframe , geography , device-type or other demographic divisions.
Sendgrid is perhaps , the most technical email marketing platform out there. This often means that new users will experience a slow learning curve in the first few weeks of using this program and therefore tends to cost the adopting company funds, since they may need to take new users through formal training structures.
We use Sendgrid for primarily three purposes : newsletter and transactional emails , automated email engagements and email engagement tracking/measurement. The ability to achieve all of the above , is the most important Sendgrid benefit for me.