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Twilio SendGrid Email API
4.1

( 348 )

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Twilio SendGrid Email API Reviews & Product Details

Twilio SendGrid Email API Overview
What is Twilio SendGrid Email API?

Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.

Company Twilio Inc.
Year founded 2008
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
VR
Vimal Raj
Founder & CEO
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What are the pros and cons of Twilio SendGrid Email API?
Twilio SendGrid Email API Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Twilio SendGrid Email API Features
A/B Testing
Automated Testing
Blacklist Monitoring
Bounce Management
Campaign Performance Analytics
Content Analysis
Customizable Reports
Dedicated IP Address
Deliverability Consulting
Deliverability Reporting
Domain Reputation Monitoring
Email Authentication (DKIM, SPF, DMARC)
Email Preview
Email Queue Management
Email Syntax Validation
Email Verification
Engagement Tracking
Feedback Loop Handling
Geolocation Tracking
IP Reputation Monitoring
Inbox Placement Testing
Integration with ESPs (Email Service Providers)
List Cleaning
Real-Time Analytics
SMTP Relay
Segmentation
Sender Score Analysis
Spam Testing
Transactional Email
Whitelist Management
Twilio SendGrid Email API Media
Twilio SendGrid Email API video thumbnail
Twilio SendGrid Email API - Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Screenshots
Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 03, 2025
Twilio SendGrid Email API Logo
348 Twilio SendGrid Email API Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Oct 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really great tool"
What do you like best about Twilio SendGrid Email API?

You can send massive campaign whitout any trouble with your email provide

What do you dislike about Twilio SendGrid Email API?

A bit difficult to implement the domain, DNS and all that stuff

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I was having issues sending campaigns through Gmail and now I am ok with sendgrid

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Emails Service Made easy with Sengrid"
What do you like best about Twilio SendGrid Email API?

Sendgrid emails api is one of the best options to send the emails from code. The best part is their documentation, each and every point is defined properly. Multi language support is available.

What do you dislike about Twilio SendGrid Email API?

I used Email API for more than 3 years for my client, he is also currently using it, still it is working perfectly. I didn't found any dislike yet, in case of issues their support is always available.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I used twilio sendgrid email api to send transactional emails of my client to customers. I used api endpoints in PHP language. Usage with curl of the api was very well defined. Me myself and my client both are very happy with their service and support

Mid Market (51-1000 emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
AG
Angel G.
Founder
Share
"Sendgrid is a user friendly"
What do you like best about Twilio SendGrid Email API?

I like how user-friendly this tool is; it also shows different timezones, it is easier for us to validate it on our system.

What do you dislike about Twilio SendGrid Email API?

Sendgrid sometimes doesn't show the email confirmations sent to the clients.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We are using this tool to see if an email confirmation was sent to the guest or not. It helps us to determine the next course of action to make sure that we will be able to resolve our guest's concern.

Mid Market (51-1000 emp.)
Jun 10, 2023
 Source
Overall Rating:
5.0
KC
Kim April C.
Founder
Share
"SendGrid Review"
What do you like best about Twilio SendGrid Email API?

SendGrid is such a brilliant idea. With SendGrid, we were able to check if emails had been sent to the recipient and if they were able to receive and check it. We were able to see if they had read it or not.

What do you dislike about Twilio SendGrid Email API?

I don't think there is something I dislike about SendGrid. I love SendGrid very much. It is one of the best applications that we were able to use with our day to day tasks.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

With SendGrid, we were able to monitor email deliverability. We were able to check if all emails were sent successfully and if the recipient received and checked it.

Small Business (50 or fewer emp.)
May 26, 2023
 Source
Overall Rating:
5.0
LF
Lucas F.
Ceo
Share
"A Powerful and Reliable Solution for Email Delivery: Twilio SendGrid Email API"
What do you like best about Twilio SendGrid Email API?

I recently had the opportunity to use the Twilio SendGrid Email API, and I'm impressed with its functionality and performance. This email delivery platform is a robust and reliable solution, offering a wide range of features that perfectly meet the needs of any business or developer. In this review, I would like to highlight the strengths and benefits I found when using the Twilio SendGrid Email API. User-Friendly Interface and Easy Integration: One of the first things that impressed me about the Twilio SendGrid Email API was its intuitive and user-friendly interface. The provided documentation is clear and concise, making integration with my existing system a breeze. Additionally, they offer well-documented code libraries for various programming languages, making implementation quick and painless. Advanced Customization Features: The Twilio SendGrid Email API provides a wide range of advanced customization features, allowing me to create highly personalized and engaging emails. By using dynamic variables, I can segment and customize content based on recipients' preferences and characteristics. This results in more targeted and effective communications, improving response rates and customer engagement. Reliable Delivery and Scalability: One of the biggest concerns when sending mass emails is ensuring they reach recipients' inboxes and aren't marked as spam. The Twilio SendGrid Email API exceeded my expectations in this aspect. Its delivery infrastructure is highly reliable, ensuring an extremely high delivery rate. Furthermore, they have partnerships with trusted email providers and have implemented best sending practices to ensure my emails have the best chance of reaching recipients' inboxes. Additionally, the platform is highly scalable, allowing me to send emails in high volume without performance issues. Detailed Analytics and Monitoring: The Twilio SendGrid Email API provides a wide range of analytics and monitoring features, allowing me to track the performance of my email campaigns in real-time. I can obtain important metrics such as open rates, click-through rates, and bounce rates to assess the success of my campaigns and make informed decisions for future optimization. This real-time visibility is invaluable for understanding recipient engagement and improving the effectiveness of my email marketing strategies. Conclusion: In summary, the Twilio SendGrid Email API is a powerful and reliable email delivery solution, offering advanced customization features, reliable delivery and scalability, as well as detailed analytics. Its user-friendly interface and clear documentation make integration quick and easy. If you're looking for a solution to streamline your email delivery and enhance your email marketing efforts, I highly recommend the Twilio SendGrid Email API.

What do you dislike about Twilio SendGrid Email API?

One aspect that stands out is the pricing for dedicated servers, which I find to be expensive. This can be problematic as having access to this functionality is essential for preventing emails from ending up in recipients' spam folders. Lower-priced options for dedicated servers or alternative pricing models could make this service more accessible to a wider range of users.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

The Twilio SendGrid Email API solves the problem of efficiently delivering notifications to our users through our SaaS platform. Prior to using Twilio SendGrid, we encountered challenges in reliably delivering email notifications to our users' inboxes. These issues affected our ability to effectively communicate with our users and ensure that important updates and notifications reached them in a timely manner. By integrating Twilio SendGrid Email API into our platform, we have been able to benefit in several ways. Firstly, the reliable delivery infrastructure of Twilio SendGrid ensures that our emails have a high chance of reaching recipients' inboxes instead of being marked as spam. This has significantly improved the overall deliverability of our notifications. Secondly, the advanced customization features provided by Twilio SendGrid allow us to personalize our email notifications, tailoring them to each user's preferences and characteristics. This level of personalization helps to enhance user engagement and improve the effectiveness of our communication. Furthermore, the detailed analytics and monitoring capabilities offered by Twilio SendGrid Email API enable us to track the performance of our email notifications in real-time. We can measure metrics such as open rates, click-through rates, and bounce rates, which provide valuable insights into the effectiveness of our notifications. This data-driven approach allows us to make informed decisions and optimize our email notification strategies for better user engagement. Overall, Twilio SendGrid Email API has solved our email delivery challenges and significantly improved our ability to efficiently deliver notifications to our users. It has enhanced the reliability, personalization, and tracking of our email communications, ultimately benefiting our SaaS platform and ensuring effective communication with our user base.

Small Business (50 or fewer emp.)
Apr 22, 2023
 Source
Overall Rating:
5.0
DA
Deepak A.
Founder
Share
"Amazing tool for sending tons of emails"
What do you like best about Twilio SendGrid Email API?

We have been using Sendgrid from the past few years and for analytics we are using Hooks. We found it very relevant for our industry rather than any other product.

What do you dislike about Twilio SendGrid Email API?

We didn't find anything which was irrelevant for us.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We send tons of emails for our vendors and it helped a lot to us.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
Andres H. avatar
Andres H.
Development Team Lead
Share
"Very good API and easy to use"
What do you like best about Twilio SendGrid Email API?

It provides high email deliverability, scalability, customizable templates, and real-time analytics. It is also easy to integrate into various platforms and applications.

What do you dislike about Twilio SendGrid Email API?

The pricing structure can become expensive as the number of emails sent increases. It also has a limited number of customizations available for email templates.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I automated the sending of some operational notifications in systems that needed to provide timely warnings about things that are not going as expected and required review.

Enterprise (> 1000 emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
Suraj B. avatar
Suraj B.
Senior Software Development Engineer
Share
"SendGrid for transactional usage"
What do you like best about Twilio SendGrid Email API?

I like the features like Test email, preview with mock data and dynamic data list generation for real time email notifications to users.

What do you dislike about Twilio SendGrid Email API?

There is nothing to dislike though, the UI can be improved to build the template and dynamic data place holders.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

It solve the problem to send an emails updates to various users, you just need to use the template id and attache that with your code and post the request to sendgrid. The rest will be handle by sendgrid.

Mid Market (51-1000 emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
Jacques M. avatar
Jacques M.
Technical Solutions Manager
Share
"API emails made easy"
What do you like best about Twilio SendGrid Email API?

Very easy to use, and the template functionality is compelling. Works for single emails and bulk emails.

What do you dislike about Twilio SendGrid Email API?

The API does not allow you to add the same person to the TO email and CC; you'll need to do your sense checks.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

The template function helps us create professional-looking emails without creating coded HTML-based emails.

Small Business (50 or fewer emp.)
Dec 06, 2022
 Source
Overall Rating:
5.0
AS
Anuj S.
Software Developer
Share
"Twilio email and eco system is great"
What do you like best about Twilio SendGrid Email API?

Email and customization options are great. Templates are easy to use with custom sender options. Insights are also handy.

What do you dislike about Twilio SendGrid Email API?

Few improvements could be done on customizations interface front.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Twilio SendGrid solves our email management and delivery system. It has vastly improved our email management.