Twilio SendGrid Email API Reviews: 4.1/5 — Solid Choice

It is easy to configure sending emails using SendGrid API. Usually, website hostings don't provide an Email Delivery Service, so all the emails are sent from hosting servers which typically end up in the Spam folder or get blocked by vendors like Gmail, Yahoo, AOL etc. SendGrid helps ensure that those emails don't end up in the Spam folder. And, not to mention, it is way easy to integrate the API (with WordPress). And, it has a free plan for starting... so, if you are just starting your website, you probably won't even need to purchase any paid plans to get started.

There is absolutely nothing that I would dislike about SendGrid :)

We use SendGrid for improving Email Deliverability on our Website for emails that are sent through our WordPress Website Hosting. Personally, when I was working as a Freelancer Developer, I implemented SendGrid for each of my clients to make sure that their Website Emails reach inboxes. SendGrid is easy to use and kind of like Switch ON & Forget type of software, which helps make things easier for Email Delivery.

I needed an email API to implement in some of my websites. I use it for transactional emails and our email marketing service. We developed all features, and it works well with Twilio SendGrid Email API. It is easy to implement, maintain and the documentation is enough to start.

The plan's price is something that one should know before starting to use the service. In the beginning, they were giving more than 10k sends per month. Nowadays, they give 100 sends by day. This amount is enough to begin, but if you need to grow a little bit, you will need to pay.

We needed to implement a system for our transactional emails on different websites. Now, I use Twilio SendGrid Email API in all my websites unless someone wants to use another service. For me, their API is easy to use, and once you have developed a function to use it, you can replicate this function if you want to send emails to another website (program) that you are creating. As a developer, I recommend it.

The API is well documented. Examples are clear and testable.

Nothing. SendGrid has improved over the years.

I need a queuing system for an application. SendGrid's promised based API works well

That I can count on SendGrid to get important emails sent to our customers and company representatives

I have no complaints, love this service. The price is excellent and the platform easy to use

We use SendGrid to ensure delivery of reservations made on our websites, in the past we found that customers and stores we manage were not receiving notices 100% of the time. Since we started using SendGrid I can sleep better at night knowing we're not losing business

Ease of use, transparency, reliability, service are all excellent. Excellent value for the money. If I could grow faster and pay more to Sendgrid for a higher tier, I would gladly do so.

I feared they would lose focus on email when acquired by Twilio, but it hasn't seemed to be the case.

Maintaining a good sender reputation with Sendgrid has been easy with their help.

I used SendGrid to send out emails and register users on my personal website. It's great for notifying your customers.

The setup and configuration took me some time as I had to install the API library that SendGrid provided for my web application.

Registering new users to my website, sending out notifications to engage users and send them back to my website

It is incredibly easy to set up and API and integrate it into whatever platform, service, or application you're using.

I would like to see more options for email marketing.

I am able to set up email integrations for client websites.

Their support and unsubscribe groups... Also the generous discounts for students!

Unsubscribe group only available for APi

cPanel / WHM as well as other php scripts

For me, the thing I like best is making use of the email address finder and the blacklist. Normally that's where our issues arise, and SendGrid makes it really easy to hunt down the messages and the email addresses I need to ensure proper delivery.

I have no substantive issues with SendGrid at all. I could stand a bit less in terms of the number of options on the side, but that is probably because my use case is rather more limited.

Normally, I'm trying to see if someone did actually get an email and it's just in their spam folder, or if there's an issue within our own network that's causing a no-send issue. Other times I've had to go in to unblock an email address.

We use the SendGrid API for integration into at least 20 Wordpress websites. As well as custom deployments. The ease-of-use and documentation are matched by none.

Not many things, multiple user support would be a great addition for agencies.

Ability to send transactional email in a breeze. Great reporting helps us determine successful integrations AND ensures customers are getting the important emails they ask for.

The ability to customize the way I send my emails through our in-house software and the ability to sync the two together so effortlessly.

As of now, I don't have any issues or complaints.

We're growing our business by sending our property campaigns to our users and figuring out which CTA's they're actually clicking on and better servicing our clients.

I like the flexibility and range of solutions that Sendgrid offers. I appreciate the Sendgrid platform provides SBMSCloud the ability to integrate email into our proprietary customer management solution as well as providing a suite of ready made solutions to assist with our marketing activities. Additionally, the technical capabilities and documentation provided by Sendgrid are the best I have found!

To date, I haven't found any service or tool provided by Sendgrid which I disliked. Their tools and services have functioned one hundred percent and their pricing is reasonable. No complaints.

The Sendgrid platform allows me to integrate custom email solutions into the applications I provide to my customers. We are also working on our first marketing campaign with Sendgrid and the process has been smooth, responsive, and logical for our needs.

The API/Software Integration is a breeze and very easy to use. The reports are easy to generate and to understand. As well as the documentation and training information.

Nothing! SendGrid meet all of our needs and then some. We have had no issues and do not expect to have any problems.

Marketing e-mails, Sending bulk e-mail from our applications. Allowing end user to send e-mails from our applications.

Easy setup was the primary factor for me. But once connected the deliverability was immediate. No more lost billing emails. This reduced phone support time due to customers not recieving invoicing and subsequent late fee notices. Sendgrid solved a big headache for us.

I wish the private IP option were a bit cheaper, but realize most may not need this feature.

Email reliability. Our billing platform now has 100% high open rates due to not being caught in spam filters.

Ease of setting up API integrations with my client's WordPress sites. I do not have email services setup on my server for security reasons. SendGrid makes it easy to send mail from the sites on my servers and easily track deliver-ability when my clients say they haven't received something (which is 100% of the time user error).

I have found the SendGrid service incredibly reliable. I have not yet had any issues.

Sending emails from contact forms on my client's websites has always been unreliable. SendGrid has 100% fixed this issue and it's incredibly easy to setup.

The user interface that is very easy to use. Even without coding experience you can use it.

It doesnt have many ready made templates that can be used straight away but you need to upload yours.

We are sending Transnational emails with Email API

It gets us a higher completion (inbox) rate than other options

not much to be honest, I have been consistently surprised with how well it works.

We use it for targeted marketing campaigns and it ensures our customers are always up to date with the latest benefits we offer, something that customers wouldn't have voluntarily gone to the site for

So easy to use and integrate, we were sending emails from Drupal 8 in under a half hour time.

We really haven't had a bad experience so far.

We were worried about email deliverability coming from our web server, and also needed a log of all emails that were being sent in case we needed to troubleshoot. The reporting was an added bonus that now we really think we couldn't live without.

Everything about the platform to be honest - I find it so intuitive and straight forward.

I have yet to encounter anything that was a problem borne out of the platform.

SendGrid makes it easy to put together rich email marketing campaigns - since using their platform I have found open rates and click through to be much higher than on my previous platform. Additionally, the ease of putting together really good HTML email templates is fantastic.

I prefer sendgrid to use for marketing campaign for any business. It's functionality and deliverability makes me more confident.

Nothing to dislike . It's perfect for business promotions

No problem

Free, easy to use mail service for wordpress installations

May take a while for email to happen, but seems reliable.

website email

We use Sendgrid for all our transactional emails and ease of use and integration are unmatched.

Activity search function does not work beyond a 30 day window.

we use it primarily for transaction emails

Super easy to set up the basics I need for our clients transactional emails from their WP site.

Haven't really found anything that bothers me.

Ensures delivery of form submissions on client sites where lead generation from their sites forms is crucial.

I like the various options how to implement. From SMTP to modern API. Management of users, campaigns and stats, it's all there

Missing some basic features like dynamic forms to get subscribers. But this is not a critical. It's simple to create own workaround.

I'm sending hundreds of emails a day with order or payment confirmations, invoices etc., pllus monthly newsletters. To create and maintain own server that will not be compromised or blacklisted it's very difficult. Sendgrid is providing solution for me.

- It will greatly increase your Email Deliverability. - Very easy to use and configure. Has a very good User Interface. - I use it for sending out Email Marketing Campaigns for many restaurateurs and retailers. - It is very easy to use and has extensive APIs. - It has a very good and prompt Customer Service. I have always had my queries/issues resolved at the earliest in a Chat session

Right now I am not using their marketing campaign API to send out email marketing campaigns, instead I use their default email sending API since Marketing campaign API is a very big hassle. Also Lack of an alternative to webhooks is a catch here but I guess their Tech Team will soon develop something.

We send out Email Marketing Campaigns based on Retargeting to get conversions for our clientele who are basically mid and large size restaurateurs and retailers in India.

Sendgrid makes it really easy to send emails from applications and track recipient interactions on the email. The API is very easy to use. It is interesting that SendGrid has been acquired by Twilio. We used both these products and absolutely love them. The campaign management/ templating feature is nice. However, we relied more on the programmatic mail management.

The templating functionality on the web is bit limited compared to other pure email marketing solutions

Sendgrid makes adding email based interactions to applications frictionless. The solution allows for advanced email analytics and email based interactions. The free tier is enough to get started.

It is extremely easy to get up and running. The transactional email template generator is nice too.

Wish there was a really simple way for testing purposes to send all emails to a test email or something like mailinator.

System emails

Sendgrid does exactly what it is meant to do at a reasonable price.

I haven't been able to figure out sending attachments, through attachment links are pretty straightforward to do with a mail merge.

Was able to set up a single transactional email/template for all asset downloads. This is a huge time savings.

The ease of integration, thorough API documentation, very friendly and helpful support team.

Through our years of doing business with SendGrid, we have no complaints.

Our business has been using the SendGrid Email API in our CRM/E-Marketing products for 5+ years now. The reason we chose SendGrid was because of its scalability and ease of integration. Our clients love the deliverability of both their transactional and deployment emails (for which we use the handy substitution tags feature). We also find the detailed reports very useful (e.g., opens, link clicks, and for undelivered emails, we can see why they failed, are they hard vs. soft bounces, etc.).

The ability to easily determine why particular emails fail to deliver is extremely powerful. Also the notifications that can be configured to warn on you on any delivery failure are very nice to have. Using SendGrid with multiple different systems and be being able to setup separate API keys for each one is extremely powerful and important for security.

The historical view of emails sent could be a bit quicker for overall loading of the list, but due to the wealth of information it offers on each email this is an acceptable concession.

Simple method to send and log transaction emails sent from multiple systems without adding further complexity and need for extra logging methods.