Twilio SendGrid Email API Reviews & Product Details

API functionality, ease of use, powerful insights into metrics.

That we don't use all the features available like campaigns, etc. At some point in the future, we may expand and use some of the options available to jazz up purely marketing emails.

A controlled source of sending rate sheets, etc as marketing emails.

All-in one transactional and marketing email solution that appeals to both developers and marketers. Easy to integrate API triggers into external sites / apps and also easy to integrate with 3rd party marketing stack providers. Full suite of solutions from managing marketing lists to creating campaigns or transactional triggers. Category-based transactional reporting gives me lots of flexibility in how to roll up /aggregate reporting data. Robust activity exports out to other marketing stack tools for open / click / send based segments.

I would like to see reporting developed out even further. e.g. more robust report data export options, more ways to slice and dice and analyze reporting data from the UI.

Integrating a multi-layer marketing stack that leverages disparate data sources and tools to create a unified and robust customer communications and marketing platform. Great value for cost.

I've used Sendgrid for both marketing and transaction emails. It's less user friendly than other options but it's reliable and I trust their consistency with delivery. If anyone is having issues email delivery I always recommend Sendgrid for an easy solution to remove their headache. It's api means makes integration easy. It's very reasonably priced and would be great for smaller businesses with low budgets if they have a team to get it set up.

It's not as user friendly as newsletter programs so I usually only recommend it to larger business or techy teams. The other occasion where I recommend them is if someone has repeatedly had issues with delivery because I think this is where Sendgrid shines. There is a larger setup barrier but this is generally worth it because all this setup means better reliability for your messages and campaigns.

Email delivery problems! It also has great email marketing features that add confidence that your campaign will be delivered but it's not very user friendly as other newsletter programs.

Love the easy integration via API and the reporting system. Love the support center which helps us solve any issues we face.

Looking forward to more retention of emails sent on the basic plan.

Transactional Emails and Newsletters

I like the UI of SendGrid. We use the API to send out emails to our clients. It's simple to see email activity and bounce reasons.

Not a huge fan of the marketing newsletter designer tool. Seems like the designer tool still has some bugs.

As I mentioned above, we the SendGrid API for all our email needs.

I love the ease of configuration when integrating SendGrid with our in-house or 3rd party applications. In addition to that, SendGrid has proper Feedback loops set up, which allows us to scale our operations accordingly.

It can be difficult to really get the answers you need when you need them with send grid because their UI has so much available to it.

We use SendGrid to send emails from various 3rd party and in-house platforms that require an SMTP server in order to work. SendGrid has great Feedback loops set up and this allows us to scale our email campaigns accordingly.

They have a great free plan that lets me spin up a new app very quickly without worrying about paying for it.

The reporting is a little slow and could be better.

Sending transactional and marketing email for SaaS companies.

Very reliable solution, awesome support. Our business centered around sending emails so reliable email delivery is very good. Unsubscribe group can be managed automatically. Templates can be modified at any time. SMTP intergration is really good for legacy application supprt.

API calls are slow and you can specify only one end point for web hook for whole application.

1) Appointment reminder 2) Digital reminder 3) Marketing emails A lot of other usage email

We are a startup that can't spend a lot of money, the free plan it's perfect for us also they haver very simple and powerful tools.

You have to dig into documentation for some tasks when using the api

We are new, so our domain doesn't have reputation on internet, we can reach more people sending email with sendgrid

Their Public API and the ability it provides us to scale SendGRid as we scale our business. If an action can be done in the SendGrid admin interface it can be done by their API as well.

Aside from running into a few 404 links and outdated information in their documentation, there isn't anything I dislike.

Email servers are a huge pain to self-manage