Unclaimed: Are are working at Twilio SendGrid Email API ?
Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | Email/Help Desk |
Training | Documentation |
Languages | English |
Compare Twilio SendGrid Email API with other popular tools in the same category.
I use SendGrid as my primary tool for managing sending and tracking mails with all the ecommerce and WordPress sites that I run. It's efficient, highly effective and simple to configure and work with.
So far, I have yet to find anything that I truly dislike about SendGrid that I can vocally complain about. The setup with CloudFlare is a little manual and I'd say the only thing that could make it better is being able to export the values they want us to set and import them into CloudFlare or setting up an API key so that SendGrid just automatically does it.
SendGrid Email API solves my problem with setting up manual SMTP services on all my servers for WordPress where I can't always even access the backend. Using Twilio SendGrid email with WordPress SMTP plugin allows me to easily configure my mailers on all my websites that I deliver.
The ease of use and pre-formatted email templates
The UI can be quite clunky at times, especially with autosaving content.
Shipping world class emails to our customers.
Twilio SendGrid Email service is quite a reliable option as one can easily integrate it as an SMTP for sending emails. SendGrid web portal also gives good options to track your emails in case they get bounced.
There are many other options available but as compared to those services I don't see any major downside but there are some concerns related to their after-sales support. that might not be that responsive.
It provides SMTP email cloud-based service and its API is very easy to integrate into your email sending code. It provides other cool options to track and trace emails.
Intigration with the other apps make it great application to communicate with the customers. Interactive and user friendly interface make it more smother.
Sometimes getting trouble in integration with the other apps.
Sending pramotional email and newsletter emails become easy.
SendGrid allows for SMTP relay of email from any location. After migrating to Microsoft 365, some legacy applications were unable to send email via Microsoft 365. SendGrid allows this at a very low price.
I have very few complaints about SendGrid, but if I had to pick something, it would be that the service doesn't easily allow for multiple users in the same organization. This is a minor issue that doesn't negatively affect my opinion of the service.
SendGrid allows but Microsoft 365 and SMTP relay through servers hosted on Microsoft Azure. Our company has been able to continue using several applications that would otherwise need to be replaced without the services that SendGrid provides.
SendGrid has proven to be good for integrations with other platforms for sending massive emails, with their dedicated IP I've been able to keep my IP sending reputation at a healthy level. Also, they have one of the best customer service I've ever used, they're quick to respond and they'll stick with you and even follow up until the issue is resolved.
Sometimes the setup process can be a little complicated, but with some guidance and assistance, it can be manageable.
I've solved all the email deliverability issues I used to have with massive email campaigns, their platform is robust enough to handle high volume.
SendGrid is one of the best software for improving Email Deliverability using Email API. It is pretty straightforward software, which takes way less time to implement. Especially when you are using plugins like Memberpress, LearnDash, etc. on your Website, you would want to make sure that emails are delivered to the Client. SendGrid helps in making sure that emails really do reach inboxes. And, it is one of the most affordable software for sending Emails out there as well.
None, except one small thing; sometimes when creating a sender profile in SendGrid, it doesn't load state names as per country i.e. if I select India as the country, it would still show me USA state names.
We used SendGrid for improving Email Deliverability for our Website using API. SendGrid Email API is easy to configure and comes in handy when you are using tools like Memberpress and other plugins that send out Emails from your Website install. I also implement it for almost every client for whom I develop Wordpress Websites to make sure emails for Contact Forms Submissions and Reset Password Request, etc. get delivered properly as well.
You can search email addresses to find their history, then find out if your recipients are receiving your mail. If they aren't then you can find out why.
Some minor functions are not very easy to find, like manually adding a recipient to the blacklist.
Helping our customers figure out why they aren't receiving our emails. Helping make sure they receive our emails again by removing certain reports. Adding customers the blacklist to ensure they don't receive our emails again.
My product team has had a great experience with the Twilio and SendGrid API's. Their support does a great job and always has treated us well. My only regret is not buying stock back when we started using these two companies. We recently went to a multi-year contract with Twilio and got even better pricing then before. For our booking company Afton Shows and for our ticketing company, Afton Tickets, Twilio and SendGrid have been crucial to operations and we are thankful to have found them many years ago!
Nothing. I have been super happy with everything from support, to pricing, to features.
Twilio and SendGrid let us build communications features into our booking and ticketing platforms so we can communicate easily with artists, promoters, venues, event organizers, and our attendees.
The setup of API was pretty straightforward, and the manuals were detailed. We have implemented integration with their API in our product in a few days, and it has been working fine for five years nowadays. We are looking forward to implementing other functions of this API in our software soon
The free plan seems to change more often than it wanted to be, and some features of API are now being deprecated, so we needed to modify our software to reflect these changes
Sending emails through the CRM often conflicts with our providers' SMTP servers, so we needed to have an external API to implement proper communication with our customers. The benefits are also detailed reporting about the quality of our sent emails, unsubscribe functions, and detailed reporting