Twilio SendGrid Email API Reviews: 4.1/5 — Solid Choice

I suppose there are other tools for managing templates, but the "edge" for me is the ability to separate management. This way it is possible to first test the flow on a staging environment before going live on the production environment.

Sometimes one might forget to sync the remote notification templates with the local notification temples. Thus, it might seem there's a bug where there isn't actually one. I guess a notification reminding the user to sync the notification could have been helpful. In case that's not the usual drill, rather an implementation chosen at my company, then please accept my apologies :)

The problem is to easily manage the distribution of a high volume of emails. In addition to distributing the emails themeselves, Twilio SendGrid Email API allows the user to manage templates for rendering the contents easily.

It is straightforward to integrate using the API key. A dashboard to track opens, clicks, deliverability metrics, geographical data, unsubscribes, and bounce is excellent. Their unsubscribe group feature is their USB. We can easily add multiple sending domains on one account without limitations, which other ESP usually have; even domain authentication using SPF and DKIM is hassle-free using our domain cpanel. They even have an email id verification feature so that we can minimize our email bounce rate.

Pricing is a little costly even for bulk emails, but being a premium product with best-in-the-industry deliverability, it justifies its pricing somewhat. To check the email send activity of a particular user, only the last seven days' data is available; to extent the limit, we need to pay more.

We use Twilio SendGrid Email API to send our transactional and triggered emails, which include order tracking, order confirmation, support tickets, forgot passwords, and OTP emails. Using this email service API and aur inbuild system, we can easily send emails that to dynamic/personalized without facing any issues.

Twilio SendGrid Email API is a scalable and reliable solution for sending high-volume emails, enabling email customization and easy integration with other platforms. The detailed analytics provided by SendGrid allow for continuous improvement in email campaigns. In summary, Twilio SendGrid Email API is a highly effective tool for sending high-volume emails

High prices compared to other email API options, as well as issues with email delivery to some email service providers resulting in emails being marked as spam or blocked. Additionally, Twilio SendGrid's technical support can be slow or unresponsive in some cases, making it difficult to quickly resolve issues and get help when needed.

We found the Twilio SendGrid Email API to be a very helpful tool in delivering a large volume of emails with good statistics. Its features and functionalities allowed us to effectively manage and monitor our email campaigns, while its reliable delivery system ensured that our emails were reaching their intended recipients. Overall, we were pleased with the performance of the Twilio SendGrid Email API and would recommend it to others looking for a reliable email delivery solution.

Twilio allows us to offer our clients a more comprehensive range of engagement with their customers. It is fast, reliable, and cost-effective.

It does not work in our foreign markets. We have clients in Australia, Singapore, Oman, and Great Britain.

Twilio API allows us to integrate our communications into one platform while providing options and metrics.

Automation: SendGrid offers robust automation capabilities, allowing my team to create personalized and targeted email engagement campaigns at scale. This has saved us time and improved the quality of engagement we get from targeted customers. A/B Testing: SendGrid's A/B testing feature allows my team to test different aspects of our email engagement plan, such as subject lines and call-to-action buttons, to determine what works best and continuously optimize our email campaigns.

SendGrid's spam filtering is not as effective as we would like, leading to a higher rate of our marketing emails being marked as spam. Furthermore, SendGrid's user interface tends to be overly complex and overwhelming to new users , making it difficult to navigate.

Twilio SendGrid is what we are currently using to automate and send marketing messages to customers through emails. The most important benefit of SendGrid's email marketing is the ability to create personalized and unique email engagement with our customers at scale. We've leveraged Sendgrid to create complex workflows and trigger email engagements based on specific customer actions, further personalizing the engagement experiences of our customers and getting them to better interact with marketing emails, targeted at them.

Customer service not only resolves the issues faced on the platform but is also willing to be interested in our suggestions.

Everything is awesome in terms of the Mail campaign, but I would say they need to improve UI as sometimes it's take time to understand it.

bulk emails for our internal and business objectives along with attractive templates

How transparently all the information flows and it's displayed on their dashboards. Also it's very nice having a way to receive metrics from it, so you can be able to integrate it with other products

Warmup is a pain, but it's something needed. Sendgrid documents this very well and also provides some automation around it, but it's still a pain. Also the alerts system would be nice to have more options to customize

Sending emails basically, it is a pain to have to manage this by yourself and monitor it correctly, having a robust solution for not having to deal with it is a win.

Every feature on the SendGrid Platform is available via REST API. This makes you integrate the solution with your own system and make sense out of parameter from SendGrid such as Open, Clicks, etc

SendGrid API's Website becomes down at times and customer care does not accept it. Have to send screenshots and then they divert to other solutions.

We are trying to send Emails in bulk, Use Unsubscribe global & group feature so that the end-users have the flexibility not only to unsubscribe from all but also specific email groups.

Dynamic templates on HTML let me make various multifunctional emails that accept json. I've created a super cool email with different charts and tables that are working perfectly for our needs! really recommend!

It would be great to add simple JS functionalities. Need lots of testing and documentation research to reach a well-functioning email, so its advanced functionalities require lots of research

We're using its automated dynamic templates and it's working perfectly! Chart & table generated by json working amazingly!

I have always been impressed with the impact of Sendgrids analytical reports on my organizations email marketing strategy. Asides the quality of the reports , I am always excited with how customizable Sendgrid reports are. I can customize reports based on a specified timeframe , geography , device-type or other demographic divisions.

Sendgrid is perhaps , the most technical email marketing platform out there. This often means that new users will experience a slow learning curve in the first few weeks of using this program and therefore tends to cost the adopting company funds, since they may need to take new users through formal training structures.

We use Sendgrid for primarily three purposes : newsletter and transactional emails , automated email engagements and email engagement tracking/measurement. The ability to achieve all of the above , is the most important Sendgrid benefit for me.

Sendgrid is very easy to set up and because it's such a popular and well known service, it can integrate with hundreds of different software providers, giving a lot of flexibility.

If you don't know what you're doing, the idea of using a service like Sendgrid can be confusing to some people, and requires some time to figure out and integrate. This is not an issue with Sendgrid specifically, just with people who aren't fully understanding how the service works.

So I have my regular email service provider where I send my newsletters, promos and such but they're not so good at sending transaction based emails. Sendgrid solves that problem for me.

Very easy to use, I can see the bounced and blocked emails

I wish it had more filters apart from date, the contents of the email are not visible but shows how many times someone has opened an email

Sending emails to someone

While working on Maple CRM. we were looking for a good email campaign tool which we can use directly with our CRM system and the Maple CRM team suggested us Sendgrid tool to integrate with their software. This tool is very helpful and it helped us with more quality and filtered leads.

As of now, we haven't found any dislike for this software and are happy to use this software.

By sending bulk emails to clients, birthday anniversary wishes to clients. It also helped us by scheduling different campaigns throughout the software to get good leads. We also filtered the leads by using this email campaigning API system integrated with our CRM system.

SG is very easy to send and track the email delivery of the users to identify the delivery logs.

The fact that it required an OTP based passcode every day to log in. Very frustrating

Integrate with our core product to check the delivery logs of email to our users mailbox

Economical way to design and sent email campings.

Initially, understanding the way to use it requires effort.

Easy to design and send bulk emails to potential clients. I tried to get more traffic to the website, and it worked.

To use in several of my websites, I wanted an email API. It's what I use for transactional emails as well as for our email marketing business. All of the features were created by us, and the Twilio SendGrid Email API is compatible with it. It's simple to set up and maintain, and there's plenty of documentation to get started with.

The installation of this software was quite complex and time-consuming. We had to contact the support service several times before we were able to get the system up and running.

We needed some sort of good software for an email campaign, and SendGrid came through for us. With the help of SendGrid, we are able to run various marketing campaigns, and it is also a very organised software to utilise.

1. Reliability - Its uptime is pretty excellent and gives me the confidence to send bulk emails without any fear at anytime. 2. Templates - It comes with a sound library of templates that I customize with my data and save for future usage. 3. Analytics - Its monitoring dashboard helps me understand my customer experiences, and I can pull in this data externally for further analysis.

1. High Price - It has been heavily rising its prices, which I find difficult to comprehend. I might choose other alternatives since my use-cases are not as complex. 2. Long Support Wait Times - Even for an upgraded package, the support is not real-time and you have to wait till a long time to get in contact with a real-person.

We use SendGrid APIs in our platform for all end-user communications via SMS. Since we operate at scale with complex developer requirements, we chose SendGrid over other vendors. It's reliability and heavy customer-focused features are the primary reasons for my overall positive review. However, the pricing model is pretty expensive and wouldn't recommend for others who might not need all the advanced features.

The best thing about Twilio Sendgrid API is the ease of setup. First, when I created an account with Sendgrid, the steps to integrate your existing email server with Sendgrid Email API is very easy. Very few parameters like the API ID, password and username provided by Sendgrid need to be configured into the existing SMTP server and its done. Moreover, you can use the Sendgrid API flexible plans with plans as low as 15$. One more useful feature is the Usage Alert which is sent as an email. So you know, how many emails you have already used up and can accordingly plan the remainder of the month without increasing your monthly bill.

Most of the features provided by Sendgrid are useful for detailed analysis and further action. Nothing which I dislike as such. Only thing which I like to mention was the increase in pricing of plans which happened when Sendgrid merged with Twilio. However, we have absorbed the increasing cost over the time period.

I am using Twilio SendGrid Email API to send emails to a large list of prospective customers on behalf of my client. Generally, I am sending upto 10000 emails on a daily basis, and the performance of Sendgrid servers is quite good.

Twilio SendGrid has a very to use API which allows you to get up and runninng in minutes. I can also get to enforce which email addresses can send from my API key and this is a major plus for control and security. The free 100 email per day limit is also very ideal for testing.

I hvave not come across any of these yet.

This API has really helped with customer onboarding and email verifications. SendGrid is very reliable and we use it for all our email comms in our apps

It was a super easy setup process from an engineering perspective. All you need is to make an API call and you're set.

I think the visibility into deliverability could be improved. Sometimes it's tough to understand when recipients are opening their emails fully.

We used to deliver our emails via our own application server, so using an external service sped up our platform.

It is good design your templates by gui and sending it by clients with customizable parameters. Also tracking the mail state is very good analyze business impact of the mail. It allows you tou track what you have done good or bad. Dashboards also have a good ui.

Documentation about templates was a bit insuffcient but I think they improved there.

Sending automated emails to customers on certain actions.

Twilio SendGrid Email API is for sending transactional emails like password reset, payment related and order related. So whenever our users place an order on our web application an email is sent to the user regarding the order and delivery information. We can easily create dynamic templates using handlebar templating language and push the data through Sendgrid API and our data is automatically rendered on the template. Email sent through SendGrid API is delivered instantly to our users and we have never faced any delivery issue with Sendgrid API.

There are few limitations on API that are 600 requests/minute which means a maximum of 10 requests can be accepted in a single second which can be a disadvantage sometimes.

We are using Sendgrid API to send Transactional emails to our customers. We also utilize SendGrid API to create a list, add a contact to lists and schedule marketing campaigns. We send emails related to Payment, Orders, and notification of various events.

This tool is very well on its way with its integration of different complements that are working today, programming and automation of e-mails, which usually shine on calendar days established for promotions, whether new products, price offer, mainly attracting new viewers who have not had a vision more than light on us with which we can clarify our purpose. It has an integration to complements to work with wordpress that can synchronize the fluidity of the corresponding work of each tool.

The handling of the tool is somewhat complicated, the interface to control the page, finding emails that have been sent previously becomes difficult to have no distinctions of relevance, with mass emails with positive results other negatives within the same tool, to update the trends that have no importance and those that were changed.

With this tool, it has been easy to handle e-mail communication to recurring customers, separate different messages for factors and scopes not equal one from the other, to specify the services to each customer, customize the messages as little as possible to have a striking message to who receives it among many recipients.

It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us.

Some features are a little limited like batch sending with subusers. The service is a little on the expensive side.

We needed an email sending partner to process millions of emails each month and SendGrid's service and infrastructure has been up to the task.

It's rare that a company has a product that can be learned quick and used immediately, but is also insanely powerful and capable of enterprise-level usage.

Some UI's could be slightly clearer and more obvious.

We need to send lots of reminders and notifications. Having quick access to statistics on these mails is essential, especially any rejected or blocked emails.

Excellent documentation. Their feature set has expanded recently (dynamic templates available in the API), so I appreciate that the service keeps getting better.

On my dream list, I wish email logs included a view / rendering of the email.

All of our triggered emails for the Join It SaaS platform goes through SendGrid.

Reliable, Free, and easy to integrate with a Microsoft Azure Application.

Really nothing, it works well and easy to integrate with Microsoft.

Email delivery from Online SAAS application.

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Integrates easily with a variety of tools. I like the support prompt reply with detailed solution for the problem so far best support received. Its easy to use with great amount of flexibility

similar pricing to MailChimp, reporting has been changed to 3days and unsubscribed is only given to preferred unsubscribed option, it was misprinted in the documented.

Used for our monthly and weekly newsletters and also for self promotion of the products with transnational mails are amazing

Delivery has been extremely reliable and support has been excellent - both self-server (i.e. knowledge base) and help tickets.

Only thing I miss from Mailchimp is the ability to direct web hooks to different servers based on a parameter - allowed me to track email activity on both our LIVE and DEMO sites.

SendGrid provides the best solution we've found for our combination of transactional and marketing email. Since purchasing a dedicated IP, our delivery hasn't had any hiccups.