Benchmark Email Reviews & Product Details

I like the easy handling and the support, when you have questions.

Since I'm not that experienced with newsletter tools, I can't say anything negative.

Through Benchmark Email we can reach in a very short time, in a very efficient way, many researchers and students to inform them about internal and external events and congresses. Mainly for our own congress, the annual World Immune Regulation Meeting.

The website is easy to navigate and simple to use. I have tried other websites for sending mail shots to my customers but Benchmark has proved to be the best so far!

No downsides except for the slightly confusing payment processes - but all very quickly explained by the amazing customer service.

Benchmark is enabling me to send out multiple emails very quickly - hassle free. It is also providing excellent statistics post send, which allows me to track the success of mail shots.

Best thing about Benchmark Email is its awesome and incredibly friendly customer service.

Can't think of anything off-hand. Sometimes there's issues with delivery of emails, but that's never because of anything Benchmark does or doesn't do.

I need to reach subscribers to my newsletter on a weekly basis. Benchmark makes the process easy.

The pre-templating and its flexibility in actual use

Navigating through the site in its entirety often requires the assistance of my marketing specialist.

Keeping in touch with my client base on a monthly basis.

When I first obtained our Benchmark Email account, our nonprofit was just formed, and we could not afford to purchase an email marketing tool. Benchmark offered a free and comprehensive tool that we use 13 years later. The insight analytics are helpful ,and it is easy to use.

There is not much I dislike about Benchmark, but I wish it gave nonprofits some of their subscription perks for free. It would be helpful for donor retention.

Benchmark helps us keep our community of donors and supporters informed of their impact and it also helps us raise money and meet the needs of our participants.

I found that I needed to figure out how to use/edit, like with all new things. Once I learned, I found the site easy to use. I very much like the "Test email".

Wish there were more editing options regarding borders, and layouts.

I am abe to create a professional email on my own without having to hire someone.

Contemporary look and feel of newsletters, ease of use, quality of templates, service

Nothing so far... maybe more full-page-width templates? But this has not been a problem.

We switched from ConstantContact old-school templates and funky workflow and never looked back

It was easy to modify the template with fonts and pictures to best reflect my business. When I am done creating the content, it is sent in a timely manner to my email list.

I have not found a downside to working with Benchmark.

How to communicate with my clients is a timely and professional looking manner.

Email automation features, responsive templates, and an easy-to-use email editor make my campaigns more efficient and effective.

Some of my best well-written emails are in my customers' spam folders which never reach my intended audience.

As mentioned earlier, most of my company's email appears to arrive in customers' spam inboxes. Can't seem to resend email to customers who have soft bounces.

Easy to use, with good customer service and good price points. Easy campaign statistics.

I have been told by some people who receive emails that they have been going to their spam folder.

We are using this for clients to maintain relationships via email marketing.

Great customer service and is very easy to use

It can be a bit buggy at times and somewhat slow to respond

The free plan allows you to send up to 14000 emails to up to 2000 subscribers and gives you access to most but not all of Benchmark’s features list.

I love both the ease of creating dynamic eblasts and accessing informative reports!

The drag and drop editor is easy to use, but I dislike the lack of total personalization that is allowed. I also dislike the fact that, like with all other email marketing programs, an email sent from Benchmark is more likely to go to a recipient's spam folder than a personal email.

It has been a great tool of communicating with our customers and tracking what our customers are interested in!

We like how easy they system makes it to schedule and send out emails.

I dislike that they don't tell you the free account expires.

We have find an easy tool that gets the job done quickly. We are no longer dealing with the hassle of adding certain contacts to certain emails or remembering to pull someone out if they unsubscribe.

The steps for creating email campaigns are easy to follow and the Editor for the email campaign is easy to use for someone with no design or coding background. You can either do their Drag and Drop feature or the HTML feature.

There is nothing I dislike on Benchmark. We've used this tool for a few years now to send our office newsletters.

We have an extensive contact list of partners, students, and parents that we send our email newsletters to. Benchmark helps us declutter our inbox sending these mass emails and help us track the engagement of the emails.

The visual editor makes it convenient to see the HTML code and live version of the email template you are creating/editing. There's no need to flip flop back and forth with Dreamweaver and other HTML editing tools.

The email list management tool can definitely improve and allow for more bulk editing of contacts/search.

Being able to sync up web forms from client websites with Benchmark Email and have never come across syncing issues. We're also able to share our email campaigns easily using Benchmark's social media share tool or short URL.

Ease of use, responsiveness, interface and price. I switched to Benchmark from Constant Contact two years ago and I love it! It is easy to use and intuitive. The price is great for my SMB clients. I also love the reporting.

I love the service but when a list is regected, it is not immediately clear why. Also, I would love to be able to see a separate list with regected emails. One of my clients has a really large list and that would make scrubbing the lists easier.

Simple to use and cost-effective solution for email marketing. I didn't realize how easy and intuitive it would be.

It is easy to use, easy to scale, and reasonably priced. I've used several CRM and mailing platforms. Benchmark Email is a great option if you don't need all the CRM features but want email automation and drip campaigns.

The only issue I have with Gmail is that our mail campaign goes directly to the "Promotions" section. A successful campaign shouldn't happen this way.

I needed a way to send emails to over 200 people, and Benchmark Email can accommodate that with its basic plan! This was a cost-effective solution.

Email design in Benchmark is really easy, you just need to drag things into the box and the email is done.

The campaign design, you can not design a very complex process or the system won't run.

I used to spend a lot of time design the email or analysing the data after the promotion campaign, but with Benchmark every thing becomes easy.

It's super user friendly, can be taught to anyone quickly, and has all the essentials you'd need to send regular e-blasts to customers/prospects/etc.

There's some template customization tools that you won't find in Benchmark; it's basic in terms of giving you what you need without all the bells and whistles.

Being able to see and track open and click through rates, and the overall health of the lists we use or obtain.

Benchmark Email is a good tool for us for lead gen and yo email our crm to update on new vehicles and news

It's kind of an expensive app but I like many of the features. There are popular alternatives but I think this is a good one

Marketing to our user base via email and new lead generation.