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Benchmark Email
Email Marketing Made Easy
4.3

( 92 )

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Benchmark Email Reviews & Product Details

Benchmark Email Overview
What is Benchmark Email?

Benchmark Email is a growth-focused email marketing platform that gives users extensive tools that can help businesses engage better with their contacts and hopefully turn them into clients or customers. Benchmark is a great native split testing platform and provides automated list cleaning. This means lists can be easily segmented to ensure that recipients receive personalized content. The platform’s monitoring features also show how recipients engage with your emails, thus allowing users to really maximize future campaigns. It is also easily integrated across 1500 apps that can help simplify workflows for your company.

Company Benchmark Internet Group, LLC
Year founded 2004
Company size 51-200 employees
Headquarters Los Alamitos, California, United States
Social Media
Benchmark Email Categories on Findstack
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5.0

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$29.00/month
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Ask Questions about Benchmark Email
What Benchmark Email is best for?
How does Benchmark Email compare to AWeber?
What are the pros and cons of Benchmark Email?
Benchmark Email Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Benchmark Email Pros and Cons
Pros
  • Great native split testing
  • List cleaning automation is very easy
  • Perfectly optimized for mobile use
Cons
  • Pricing runs high compared to competition
  • Buggy text formatting feature
Benchmark Email Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Benchmark Email Media
Benchmark Email video thumbnail
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Benchmark Email Screenshots
Benchmark Email screenshot 1
Benchmark Email screenshot 2
Benchmark Email screenshot 3
Benchmark Email screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
Benchmark Email Logo
92 Benchmark Email Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
BEHERA PRAKASH K. avatar
Behera Prakash K.
Team Lead Manager
Share
"Email Marketing Excellence: A Review of Benchmark Email"
What do you like best about Benchmark Email?

I recently had the pleasure of working with Benchmark, a leading email marketing company, and I must say, they exceeded my expectations in every aspect. As someone who values effective communication and outreach, I found their services to be not just satisfactory, but truly exceptional. User-Friendly Platform: Benchamark email marketing platform is incredibly user-friendly. The intuitive interface makes it easy for both novices and experienced marketers to navigate through the various features seamlessly. Setting up campaigns, designing visually appealing newsletters, and managing subscriber lists have never been more straightforward. Personalization and Targeting: One standout feature of benchmark services is their commitment to personalization. The platform offers robust segmentation and targeting tools, allowing users to tailor their messages to specific demographics. This level of personalization undoubtedly enhances engagement and conversion rates. Automation and Workflow: Automation is a key strength of benchmark. The ability to set up automated workflows for different customer journeys is a game-changer. From welcome emails to cart abandonment reminders, the automation features are versatile and efficient, saving both time and resources. Analytics and Reporting: The detailed analytics and reporting tools provided by Benchmark are invaluable for assessing the performance of email campaigns. Real-time data on open rates, click-through rates, and other crucial metrics enable marketers to make data-driven decisions and continuously optimize their strategies. Customer Support: Customer support is often a make-or-break factor for me when choosing a service provider. benchmark did not disappoint. Their customer support team is responsive, knowledgeable, and always ready to assist. Whether it's a technical issue or a query about best practices, their support team goes the extra mile to ensure client satisfaction. Affordability and Scalability: Despite the high quality of their services, benchmark offers competitive pricing plans suitable for businesses of all sizes. The scalability of their solutions makes it easy for businesses to start small and grow their email marketing efforts as their needs evolve. In conclusion, I wholeheartedly recommend benchmark to anyone in need of a top-notch email marketing solution. Their combination of user-friendly design, powerful features, and excellent customer support sets them apart in a crowded market. If you're serious about optimizing your email marketing campaigns, look no further than benchmark.

What do you dislike about Benchmark Email?

not found any loop polls about the company.

What problems is Benchmark Email solving and how is that benefiting you?

Engagement tools designed to help your business guide your customers through the customer journey. Bring customers in with signup forms that automatically fit into any space on your site you want. Automated and triggered follow up tools to stay in touch with your subscribers. Target, Test and Track success.

Small Business (50 or fewer emp.)
Oct 12, 2023
 Source
Overall Rating:
5.0
Adina A. avatar
Adina A.
Selling Manager
Share
"Simplified Success with Benchmark Email"
What do you like best about Benchmark Email?

Benchmark Email has made our email marketing a breeze. The best part is how easy it is to use. We're not tech experts, but this platform is super user-friendly. We can create stunning emails with just a few clicks, thanks to the drag-and-drop builder and customizable templates. The analytics are great for tracking our email performance, and the automation options have saved us time. Plus, the customer support is top-notch - they're always there when we need help.

What do you dislike about Benchmark Email?

If we had to find a downside, it's that the free plan might be a bit limiting for small businesses. It would be better if they offered more on the free plan. But honestly, the paid plans are reasonably priced and totally worth it for what you get. Overall, Benchmark Email has simplified our email marketing and helped us succeed.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark Email streamlines our email marketing efforts. It simplifies the process of creating and sending emails, saving us time and effort. This efficiency is crucial for meeting deadlines and maintaining a consistent email marketing schedule.

Mid Market (51-1000 emp.)
Sep 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reach people digitally quickly and securely"
What do you like best about Benchmark Email?

I like the easy handling and the support, when you have questions.

What do you dislike about Benchmark Email?

Since I'm not that experienced with newsletter tools, I can't say anything negative.

What problems is Benchmark Email solving and how is that benefiting you?

Through Benchmark Email we can reach in a very short time, in a very efficient way, many researchers and students to inform them about internal and external events and congresses. Mainly for our own congress, the annual World Immune Regulation Meeting.

Small Business (50 or fewer emp.)
Aug 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Brilliant, easy to use system"
What do you like best about Benchmark Email?

The website is easy to navigate and simple to use. I have tried other websites for sending mail shots to my customers but Benchmark has proved to be the best so far!

What do you dislike about Benchmark Email?

No downsides except for the slightly confusing payment processes - but all very quickly explained by the amazing customer service.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark is enabling me to send out multiple emails very quickly - hassle free. It is also providing excellent statistics post send, which allows me to track the success of mail shots.

Small Business (50 or fewer emp.)
Aug 07, 2023
 Source
Overall Rating:
5.0
LM
Leo M.
Chief Operating Officer
Share
"Revolutionize your email marketing effortlessly with Benchmark Email!"
What do you like best about Benchmark Email?

Benchmark's user-friendly interface and extensive range of features empower individuals to effortlessly construct mailing lists and design campaigns ideally tailored for newsletters and promotions. One aspect that stands out to me is their streamlined automation, simplifying the creation and supervision of nurture sequences for enhanced comprehension.

What do you dislike about Benchmark Email?

Truly, I find no faults with Benchmark's email system. Their remarkable achievement in creating a delightfully simple setup process is truly commendable. You can swiftly launch your endeavors with just a handful of steps. An intuitive platform like this is unmatched; without exaggeration, it ranks among the simplest to configure, and we've tested several.

What problems is Benchmark Email solving and how is that benefiting you?

Utilising Benchmark ensures profitable list maintenance and engagement, resulting in enhanced monetisation. This contribution leads to heightened revenue and lifetime value growth per opt-in garnered through our campaigns.

Small Business (50 or fewer emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
AU
Adina U.
Founder
Share
"Le platform is very versatile and easy to use"
What do you like best about Benchmark Email?

The fact that emails are sent very fast and without hassle, and also the fact that I can see in a glance which emails didn't work out.

What do you dislike about Benchmark Email?

The steady price increase is a bit hard to bear for a non-profit organization

What problems is Benchmark Email solving and how is that benefiting you?

I like that I can send bulk emails without hassle for myself and my correspondents

Small Business (50 or fewer emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Benchmark has the best customer service!"
What do you like best about Benchmark Email?

Best thing about Benchmark Email is its awesome and incredibly friendly customer service.

What do you dislike about Benchmark Email?

Can't think of anything off-hand. Sometimes there's issues with delivery of emails, but that's never because of anything Benchmark does or doesn't do.

What problems is Benchmark Email solving and how is that benefiting you?

I need to reach subscribers to my newsletter on a weekly basis. Benchmark makes the process easy.

Small Business (50 or fewer emp.)
Jul 12, 2023
 Source
Overall Rating:
5.0
FC
Frank C.
Founder
Share
"The Best Way to Communicate with YOur Audience"
What do you like best about Benchmark Email?

Many features with Benchmark Email help you to communicate with your subscribers and grow your audience. Also, the support is very accommodating and makes using this platform easy.

What do you dislike about Benchmark Email?

Some things glitch and the community blog area needs an overdue update. The social share buttons are outdated, and the comments and Likes don't notify you. This area is a page of your most recent emails sent, there are three sections based on engagement. However, all three are duplicates and thus seem broken.

What problems is Benchmark Email solving and how is that benefiting you?

We are a small Catholic nonprofit and use Benchmark Email as our main base for point of contact and follow-up, as well as hosting an archive of our resource content.

Small Business (50 or fewer emp.)
Jul 11, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Decision for Us!"
What do you like best about Benchmark Email?

When I first obtained our Benchmark Email account, our nonprofit was just formed, and we could not afford to purchase an email marketing tool. Benchmark offered a free and comprehensive tool that we use 13 years later. The insight analytics are helpful ,and it is easy to use.

What do you dislike about Benchmark Email?

There is not much I dislike about Benchmark, but I wish it gave nonprofits some of their subscription perks for free. It would be helpful for donor retention.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark helps us keep our community of donors and supporters informed of their impact and it also helps us raise money and meet the needs of our participants.

Small Business (50 or fewer emp.)
Jul 11, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Senior Director of Educational Initiatives at Esoteric Academic Solutions LLC"
What do you like best about Benchmark Email?

Email automation features, responsive templates, and an easy-to-use email editor make my campaigns more efficient and effective.

What do you dislike about Benchmark Email?

Some of my best well-written emails are in my customers' spam folders which never reach my intended audience.

What problems is Benchmark Email solving and how is that benefiting you?

As mentioned earlier, most of my company's email appears to arrive in customers' spam inboxes. Can't seem to resend email to customers who have soft bounces.