Zoho Analytics Reviews: 4.2/5 — Solid Choice

Betting reports and dashboard charts matrix reporting looks better

Need more options to do formulas and buckets

Analytics reporting

I like the fact that zoho reports integrates really easily with other zoho products. I like that the construction of the reporting is easy to use.

It can be really hard to segment across different levels of management. It sometimes seems like certain leads if they are not set up correctly can be difficult to work with, but overall once you do dive into it, it starts to make sense.

It really cuts down on the time it takes for employees to stop and aggregate all of the data that they have collected along the way. I think it really helps to streamline and automate a lot of things that sales executives are doing on a daily basis

Rapid access to data compared to our main system SAPBO Access to data in SAPBO at standard intervals based in queries

failures - incomplete data in some moments

Information on line . Better decisions

That it is a web-based tool and that it comes with a lot of additional plugins. I like that it has an announcement section giving out some good content. I also like their access control settings.

It has data storage limitations in the standard plan. The UI /UX options/experience aren't as good as other tools. Conditional formatting limitations as compared to other BI tools. Visualizations could be better.

It helps with Reporting services within a particular environment. The reusability of data within workspaces to create multiple reports per the business problem is a boon.

Zoho offers a lot of features for less money than SalesForce. In addition to that, it offers a wide range of services beyond just analytics.

It can be difficult to configure graphs the way you want them to look. Sone data appear out of order compared to when it was in Excel.

Zoho Analytics allows us to create comprehensive dashboards to display key metrics and KPIs to the Senior Partners.

I loved the features it provided. It was helpful to see the information in report form.

It did not display accurate data. Even tech support could not help me.

Wanted to set new goals for sales team.

Reports are in an easy to read format and can be exported into multiple formats.

While Zoho CRM has helped us with our business, the reporting is somewhat limited. When PDF files are created, they are not always formatted properly. Excel files seem to be okay. The Standard version of the software does not allow for many custom reports. Sales forecasting reports and summary reports are not easy to create.

Before adding Zoho CRM and using Zoho Report, we were unable to view sales pipelines easily, This is giving us a clearer view of our business.

A key feature that is very useful for us is the ability to sync data automatically and can schedule it periodically.

The user interface is not very intuitive and can be challenging to navigate.

Merging data from multiple databases into one location for reporting

Powerful with a lor of potentiality. Drag and drop functions, easy way to personalize graph and reports

Too technical and need expertise in database management, queries and sql

Having zoo crm Ì need cojoint tables

The ability to view and export the underlying data is terrific.

Way too many limitation on the amount of data that can be imported. If the amount of rows that can be imported at a time is capped, 10K rows simply isn't enough. 100K is more doable.

We no longer have to rely on developers to build custom reports for internal and external viewers.

its simple and easy to use with other zoho products.

Outside zoho products isnt pretty restrictive to use not to mention sluggish. Its Query support is mediocre at best. you are better off with grafana or metabase

Zoho provide analysis solutions what can plug into zoho workflow and creates a mini data pipeline.

I like how they are informative. They tell a lot.

I dontiek how the emails I receive don't have visual data.

I am only solving my personal business data issues where I don't know how many people are using my website.

Seems it has too many good features and uses

Too difficult to set up when interacting with other sources of data. requieres an expert and the cost goes up

have not seen that yet

It is okay nothing which can excite you comparing what is available in the market.

Almost everything, too many restrictions in query, pivot, graph, etc. And you won't find anything on google you have to go to their customer support and irony you won't find anything there as well.

I am handling complete data and analytics department of mid-size organization. Used to create report, dashboard, combine query tables which help organization to take business decisions.

we can connect to Xero & zoho CRM. Other than that we don't like much to be honest.

Not easy to use and the support is totally useless. Very slow to reply and charge extra to help build any reports. Once you do manage to get them on a call they really struggle to explain anything to you, potentially because of the language barrier. Definitely wouldnt recommend.

It was meant to be automating a lot of our reporting but so far hasnt proved to be benefiting us.

You can create any kind of report you can dream of, in any format. The possibilities are endless, especially having it integrated with another Zoho product to pull data from.

It's difficult to learn and not intuitive at all. Customer service via email is absolutely atrocious.

We use Zoho inventory, which has its own reporting that is lacking, so we integrate with Zoho Analytics to get a better scope of inventory/sales information, in clearer formats.

Like more robust reporting capabilities than available in CRM.

Not particularly intuitive or user-friendly

Sales and installed base reporting

To be honest I am very disappointed with the capabilities and its limitations are forcing our business to look at a new CRM / business reporting vendor. I think you’ve done a good job configuring some standard reports that are useful to most companies My understanding of Zoho reports was that you could point the reports at any data-source within the CRM system, in any module. But this is not the case. Therefore the reporting I wanted to achieve, particularly using the Sales Order section is not possible. I think you’ve done a good job configuring some standard reports that are useful to most companies but have not provided the mechanism for companies with bespoke requirements to build custom dashboards in a flexible enough way. Sorry it not better feedback

To be honest I am very disappointed with the capabilities and its limitations are forcing our business to look at a new CRM / business reporting vendor. My understanding of Zoho reports was that you could point the reports at any data-source within the CRM system, in any module. But this is not the case. Therefore the reporting I wanted to achieve, particularly using the Sales Order section is not possible. think you’ve done a good job configuring some standard reports that are useful to most companies but have not provided the mechanism for companies with bespoke requirements to build custom dashboards in a flexible enough way. Sorry it not better feedback

Business Intelligence Reporting specific to our unique business